"Enhancing the passenger experience"
Category Archives: Mobile Technology
Star Alliance launches iPad app
The world’s largest global airline alliance has created an application specifically designed for Apple’s popular tablet. Read full article »
easyJet trials mobile boarding passes
easyJet is trialling mobile boarding passes at six airports, allowing passengers to check-in in less than 10 seconds and store boarding passes on their phone. Read full article »
Copenhagen Airport unveils first 360-degree wayfinding app
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer. Read full article »
SWISS to expand online booking services
Swiss International Air Lines has given their online booking system three major new features. Read full article »
Exicon: Airlines must tailor mobile solutions for the passenger experience
With 74% of travellers now owning smartphones, FTE talks to Exicon about the future of mobile solutions both up in the air and on the ground.
IATA: Personalisation essential to the future passenger experience
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
Free WiFi at Helsinki Airport enhances passenger experience
Finavia reports that the number of travellers using the free WiFi access at Helsinki Airport has increased massively in the last 12 months. Read full article »
TAM Airlines introduces mobile check-in for passengers at Heathrow
TAM Airlines has made its mobile check-in service available to passengers travelling from London Heathrow Airport to Brazil. Read full article »
Qatar Airways launches mobile app and new mobile website
Qatar Airways has launched a new mobile application for Android, BlackBerry and iPhone devices, alongside a new mobile website. The developments are part of Qatar Airways’ passenger-focused initiatives designed to enhance the travel experience. Read full article »
DFW Airport launches mobile app
Dallas/Fort Worth (DFW) International Airport has launched its official mobile app for smartphones. The app provides the latest information and updates regarding flights, parking, shops, restaurants and airport services. The app’s push notification feature is said to be a first for airport-developed apps, notifying passengers who request information about changes to flight details. Read full article »
Popular Stories
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5 aircraft cabin experience trends to watch out for
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O’Hare first US airport to receive Automated Passport Control
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Personalised airport journey of the future trialled at Gatwick Airport
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Exicon: Airlines must tailor mobile solutions for the passenger experience
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Teague’s cabin vision: The future of the passenger experience
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