SITA’s SIM-based proof-of-concept highlights how Near Field Communication technology can simplify the passenger journey throughout the airport.
Amsterdam Airport Schiphol and Paris-Charles de Gaulle have become the first airports in Europe to offer a specific smartphone app for Chinese travellers.
Near Field Communication-based mobile boarding passes will be introduced by Japan Airlines later this year, as part of a partnership with mobile operator KDDI. Read full article »
A report has shown that passengers travelling from Frankfurt Airport have the highest adoption rate of mobile boarding passes, with 37% having used them. Read full article »
The brand new ‘myDXB’ app for Apple and Android devices has been launched to provide passengers with information on flights, gate numbers and wayfinding.
The updated Delta Air Lines app now includes a baggage tracking function, which allows passengers to locate their baggage in real-time using their smartphone.
Dee Waddell, Group CIO, Amtrak, discusses how mobile technology can play a key role in increasing the appeal of high-speed rail in the US.
As airlines explore more ways to reduce face-to-face contact with passengers at airports, they are also investing in ‘mobile’ service agents to improve customer service.
Greek Airline Aegean has launched a brand new mobile website and iPhone app, offering mobile check-in and access to bookings, boarding passes and travel services. Read full article »
Frankfurt Airport and Aéroports de Paris share their views on whether smartphone apps can replace permanent signage in the airport environment. Read full article »