"Enhancing the passenger experience"
Category Archives: Self-service
SriLankan Airlines introduces self-service check-in kiosks
Bandaranaike International Airport has received self-service check-in kiosks courtesy of SriLankan Airlines, saving time for passengers.
SITA transforms Bogota Airport as part of £650m expansion
The major modernisation and expansion project will see the implementation of 15 new IT solutions to optimise operations at Bogota El Dorado Airport. Read full article »
Hawaiian Airlines first in the US to adopt completely self-tagging system
Hawaiian Airlines passengers at Honolulu Airport can now self-check and weigh their own baggage when they print their boarding passes
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China increases CUSS presence
NCR’s Common Use Self-Service kiosks will read mobile barcodes, drivers’ licenses and passports to make the check-in process easier than ever. Read full article »
Copenhagen Airport installs self-service e-gates
Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity. Read full article »
Passenger processing at Mumbai Airport gets upgrade from SITA
The improvements are part of a 10-year contract between Mumbai Airport and SITA, who will implement state-of-the-art self-service, baggage and 2d boarding pass technology at the airport.
AAI enhances check-in, boarding and self-service facilities
Airports Authority of India has announced that SITA will provide 25 of its airports with common-use passenger processing systems.
SAS first to achieve Fast Travel platinum status
To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.
Frankfurt’s new interactive kiosks enhance self-service check-in and bag drop
New information kiosks at Frankfurt Airport will be capable of reading boarding passes – good news for passengers at the airport with the highest number of passengers utilising self-service check-in and self bag drop.
airBaltic enhances online and mobile check-in
Passengers will be able to check-in while on their way to the airport or once they arrive at departures with airBaltic’s improved mobile service, which permits check-in until an hour before departure.
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