The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.
Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.
To learn more about the opportunities provided by IATA Pay and Open Banking, FTE spoke to Javier Orejas, Head of Banking Department, EMEA and Americas, IATA.
The app has been enhanced to offer United MileagePlus members the opportunity to earn award miles for everyday purchases.
Startup SkyBuys allows passengers at Sydney Airport to pre-order goods, save items to a wish list, monitor deals, and receive their ordered items at the airport.
Integrating Raleigh & Drake’s platform into Panasonic’s NEXT IFE platform will enable passengers to book experiences such as tours and activities in-flight.
Jetstar customers will soon be able to book flights directly on Alibaba Group’s online travel service platform, Fliggy.
The new Virgin-wide loyalty programme will reward customer loyalty across Virgin branded companies, including Virgin Atlantic.
Singapore Airlines’ KrisFlyer members can now use KrisPay, a blockchain-based airline loyalty digital wallet, for their purchases at partner merchants.
The dynamic live auction enables customers to receive real-time notifications of their bid and allows two or more individual bids at the same time.
The new Emirates Skywards GO app offers members access to 2-for-1 offers at some of the best restaurants and spas in over 20 cities.
The electronic payment service will be available at 14 Lagardère Travel Retail France shops, as part of the airport’s strategy to cater for Chinese passengers.
Passengers at Hamburg Airport can now use the FLIO airport app to access exclusive retail and F&B offers, and book parking and lounge access.
FTE met with Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, who outlined the group’s progressive approach to new technologies.
Passengers at Amsterdam Airport Schiphol can now exchange their leftover euros for Bitcoin or Ethereum at a “Bitcoin ATM”, which is being trialled at the airport.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
Lufthansa Group has signed a multi-year subscription deal with Routehappy to create and distribute rich content for Austrian Airlines, Lufthansa, and SWISS.
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