In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
On-demand air mobility provider flyvbird has announced a strategic collaboration to implement bloXmove’s blockchain technology, with the aim of enhancing efficiency, sustainability and customer experience.
In this interview, Tero Taskila, CEO & Co-Founder, shares how startup airline Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and technology integration.
Delta Air Lines’ Fly Delta App is getting a major upgrade. Fly Delta 6.0 includes new and updated features, functionality and experiences designed to reimagine how customers can engage with the airline.
In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
Saudia has launched its innovative digital platform, the Travel Companion, powered by advanced AI. This is part of a two-year plan to revolutionise the travel industry by embracing digital innovations.
Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>United Airlines is making it easier for passengers to sit in their favourite seat type, even if their preferred seat isn’t available during booking. Travellers can find the new feature in the United mobile app.
Manchester Airports Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has entered a strategic partnership with Veovo to rollout its people flow technology for a consistently smooth CX.
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airline’s data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
New CAT-2 technology that confirms the validity of a traveller’s identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airline’s data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
New CAT-2 technology that confirms the validity of a traveller’s identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is further enhancing its digitalisation journey with the launch of a new ‘Shop&Fly’ service at Fiumicino Airport.
Malaysia Airlines has unveiled an innovative collaboration with Google, which harnesses cutting-edge digital and AI marketing solutions to enhance commercial operations and prioritise a seamless CX.
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