New Zealand and Australia have launched the first trans-Tasman trial of SmartGate, aimed at expediting the border and immigration process between the two countries.
Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>New Zealand and Australia have launched the first trans-Tasman trial of SmartGate, aimed at expediting the border and immigration process between the two countries.
Kharkiv Airport has revealed that passenger servicing will be reduced to just one minute as it prepares for an increase in traffic during Euro 2012 next summer.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.
Helsinki Airport’s Bluetooth passenger tracking will go live in August, allowing passengers to receive real-time updates on security queuing times.
The Transportation Security Administration (TSA) is to undertake a pilot programme aimed at expediting passenger screening for trusted travellers in the US.
Air China has unveiled new arrivals lounges for passengers flying to Beijing from Vancouver, European cities and Australia.
Vueling has developed a new iPhone app which allows users to book flights, check-in, select their seat and make changes to their booking itinerary.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
Malaysia Airlines has announced that self-service kiosks will replace the counter check-in process for domestic passengers flying from KLIA.
Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
Darwin International Airport has become the eighth Australian international airport to introduce SmartGate facilities.
American Airlines has announced the introduction of self-service check-in kiosks at Santo Domingo, Santiago and Puerta Plata airports in the Dominican Republic.
Incheon Airport’s ‘U-Airport’ concept relies heavily on the use of biometric technology to enable self-service, so how does it ensure a high level of security?
As both the first and last impression of a city, the airport arrivals experience is becoming an increasingly important part of the overall passenger experience.
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