Aer Lingus’ Guest Engagement Manager, Marc Giles, reveals all about the airline’s new service standards and how they will improve the in-flight experience.
Virgin Atlantic’s new 787 Dreamliner has entered service and passengers can make use of Panasonic’s eXConnect Ku-band Wi-Fi service, plus Vera Touch 2 IFE.
Qantas will retrofit its A330 fleet with new Business Suites, which for the first time will allow passengers to recline from take-off through to landing.
FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
Air China has taken delivery of its first 747-8 Intercontinental, which is configured in a four-class layout and has a culturally inspired cabin interior.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
Etihad Airways – winner of the ‘Best Up in the Air Experience’ at the FTE Awards 2014 – now offers Wi-Fi, mobile services and live TV on all 24 of its Boeing 777s.
Panasonic Avionics has announced that it will introduce EMV-compliant Near Field Communication technology in its in-flight entertainment systems.
Mary Kirby explores how the collaboration between Panasonic Avionics and Recaro, and Lufthansa Systems’ semi-embedded IFE, could impact economy class travel.
BA has confirmed that 18 of its Boeing 747s will receive a cabin refresh, with Panasonic’s eX3 in-flight entertainment system to be installed.