As Q1 2015 comes to an end, FTE explores how crew empowerment, cabin ambience and non-premium investments are impacting the passenger experience. Read full article »
Following extensive research and investment, Air France’s new Economy and Business Class cabins have been showcased on a flight between Toulouse and Paris. Read full article »
FTE explores how the likes of Airbus, Thai Airways, Icelandair, Emirates, Thomson Airways and Etihad are creating unique in-flight experiences.
JetBlue will introduce its “Mint Experience” on services to Aruba and Barbados, making it the first US carrier to offer lie-flat seats on services to the Caribbean.
Hawaiian Airlines has completed the retrofit on the first of 18 Boeing 717 aircraft, which now boasts an island-inspired cabin interior and slimline seats.
Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month. Read full article »
Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.
Aer Lingus’ Guest Engagement Manager, Marc Giles, reveals all about the airline’s new service standards and how they will improve the in-flight experience.
Qantas will retrofit its A330 fleet with new Business Suites, which for the first time will allow passengers to recline from take-off through to landing.
Virgin Atlantic’s new 787 Dreamliner has entered service and passengers can make use of Panasonic’s eXConnect Ku-band Wi-Fi service, plus Vera Touch 2 IFE.