Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.
Aer Lingus’ Guest Engagement Manager, Marc Giles, reveals all about the airline’s new service standards and how they will improve the in-flight experience.
Qantas will retrofit its A330 fleet with new Business Suites, which for the first time will allow passengers to recline from take-off through to landing.
Virgin Atlantic’s new 787 Dreamliner has entered service and passengers can make use of Panasonic’s eXConnect Ku-band Wi-Fi service, plus Vera Touch 2 IFE.
FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
Air China has taken delivery of its first 747-8 Intercontinental, which is configured in a four-class layout and has a culturally inspired cabin interior.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
Etihad Airways – winner of the ‘Best Up in the Air Experience’ at the FTE Awards 2014 – now offers Wi-Fi, mobile services and live TV on all 24 of its Boeing 777s.
Panasonic Avionics has announced that it will introduce EMV-compliant Near Field Communication technology in its in-flight entertainment systems.
Mary Kirby explores how the collaboration between Panasonic Avionics and Recaro, and Lufthansa Systems’ semi-embedded IFE, could impact economy class travel.