APEX Expo round-up: the latest news from SITA OnAir, Gogo, Inmarsat, GEE, Rockwell Collins and Thales InFlyt Experience.
British Airways has gone all out to create its most luxurious cabin to date, which will debut on the service from London Heathrow to Delhi on 25 October.
Allison Ausband, Delta’s SVP of In-Flight Service, explains how the tablet-based Guest Service Tool will help flight attendants personalise the onboard experience.
A 13.3-inch HD monitor, in-seat power and USB ports, a cocktail table and noise cancelling headphones are among the highlights of the Premium Economy class.
Alaska Airlines passengers can now upgrade to Preferred Plus seats if MVP-level frequent flyers have not already reserved the bulkhead and exit row seats.
Avianca’s VP Customer Experience discusses IFE, connectivity and Premium Economy, and how the new A320neos will improve the carrier’s onboard experience.
WestJet has revealed plans to improve its Plus product, which is mainly targeted at business travellers, by enhancing comfort and the in-flight meal service.
All Nippon Airways (ANA) has teamed up with Toyota Boshoku Corporation to develop a new economy class seat, which will be rolled out in June 2015. Read full article »
FTE takes a look at how Airbus’ 11-abreast A380 seating, Boeing’s future cabin vision, and the latest products from Jamco and STG could impact passenger comfort.
As Q1 2015 comes to an end, FTE explores how crew empowerment, cabin ambience and non-premium investments are impacting the passenger experience. Read full article »