American Express’ newly-renovated lounge has opened in Stockholm Arlanda Airport’s T5. With its almost 700sqm of Nordic-inspired design, the lounge is American Express’ largest in the Nordic region to date.
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Find out more >>American Express’ newly-renovated lounge has opened in Stockholm Arlanda Airport’s T5. With its almost 700sqm of Nordic-inspired design, the lounge is American Express’ largest in the Nordic region to date.
Hartsfield-Jackson Atlanta International Airport has welcomed the opening of Tropical Smoothie Cafe, completing expansion of Concourse T which began last year. This project is led by Paradies Lagardère.
Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”.
Detroit Metropolitan Wayne County Airport (DTW) has launched DTW Rewards, a free loyalty program that provides perks such as gift cards, airline miles and cashback for nearly every dollar spent at DTW.
Louisville Tourism has opened its first Airport Welcome Center at Louisville Muhammad Ali International Airport. The aim is to offer a personal touch for travellers and a “best-in-class” arrivals experience.
Furthering Dubai’s commitment to accessible travel, Emirates has achieved Certified Autism Center Designation for all of its Dubai check-in facilities as part of its commitment to seamless CX for everyone.
VINCI Airports has celebrated reaching net zero emissions at Toulon Hyères Airport. It has also inaugurated a new roof-top solar power plant at the airport to provide electricity from renewable sources.
BER Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) and SSP have opened new F&B concepts in T1, with an urban vibe and use of digital technology for quicker, more convenient service.
In this interview, Abhi Chacko, Board Member of Ostrum, shares details about the Uber-style accessibility platform already live at LTN and LGW designed to solve many of the issues experienced by PRMs.
Royal Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is testing electric self-driving buses as part of its vision to achieve a fully autonomous ground operation by 2050.
WHILL and Envoy Air – a subsidiary of American Airlines Group – have announced the first commercial installations of an autonomous mobility service within the American Airlines terminals at LAX and MIA.
Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is further enhancing its digitalisation journey with the launch of a new ‘Shop&Fly’ service at Fiumicino Airport.
George Bush Intercontinental Airport (IAH) has been allocated $150 million by Houston City Council as part of the Terminal B transformation, which promises “an elevated CX with cutting-edge technology”.
TSA officers are testing the use of new hand-held language translation-interpretation devices at Philadelphia International Airport in an effort to support a more positive security checkpoint experience.
Plaza Premium Group has opened its newest dining venture – The Summerhouse at KLIA Terminal 1. The Summerhouse aims to offer travellers “a seamless blend of comfort, convenience and culinary excellence”.
Manchester Airport has opened a new bar and brasserie in its Terminal 2 departure lounge, which is described as “fresh and modern, but also relaxed and comfortable”, with a strong focus on regional produce.
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