"Enhancing the passenger experience"
Articles Tagged: “Document Check”
O’Hare first US airport to receive Automated Passport Control
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
State-of-the-art ‘Smart Access’ boarding system at Stansted
Passengers departing from the London airport will now use cutting-edge boarding pass-reading technology to enter the security screening area, as part of Stansted’s drive to improve the passenger experience. Read full article »
Ghana airports adopt biometric border management system in eGhana project
Implementation of a countrywide electronic border management system, based on biometric authentication, is part of the eGhana project to enhance security at airports across the country. Read full article »
Copenhagen Airport installs self-service e-gates
Copenhagen Airport has this week introduced automated boarding pass scanners to increase both customer satisfaction and capacity. Read full article »
SAS first to achieve Fast Travel platinum status
To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.
Air China launches Fast Track immigration service at London Heathrow
An expedited immigration service has been introduced by Air China at London Heathrow Airport to speed-up the border clearance process for priority passengers. Read full article »
Aéroports de Montréal CEO reveals forward-thinking strategy
James C. Cherry, President and CEO, Aéroports de Montréal, discusses the new automated border control kiosks and reveals plans for video-based passenger tracking.
Dubai Airports introduces immigration e-gates
A new biometric-based e-gate system will be rolled out across Dubai Airport to speed up and simplify the immigration process for passengers. Read full article »
Indonesian flag carrier extends ‘Immigration on Board’ service
Passengers flying from China will soon be able to pay for and receive their visa onboard the flight, reducing waiting times upon arrival in Indonesia. Read full article »
Fast Travel success driven by Asian support
Having contributed to a successful 2011 for the Fast Travel initiative, airports and airlines across Asia are set to play a major role in the project in 2012. Read full article »
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5 aircraft cabin experience trends to watch out for
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Teague’s cabin vision: The future of the passenger experience
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