REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Wayfinding

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12 tech solutions for a post-COVID-19 airport experience

FTE takes a look at a variety of solutions that can help the industry overcome the challenges of COVID-19 – from contactless technologies to biometrics and offsite processing.

Initiatives // May 2020

Prague Airport launches indoor terminal map in Apple Maps

The new service allows Apple Maps users to track their location on the airport map and find check-in counters, security checkpoints, shops or restaurants.

Wayfinding & Passenger Services // Jan 2020

Nice Côte d’Azur becomes first French airport to bring detailed terminal maps to Apple Maps

Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport in advance of their flight.

Wayfinding & Passenger Services // Feb 2019

Heathrow Airport using Aira app to support visually impaired passengers

The free-to-use Aira app connects passengers directly to a trained professional agent for advice on navigating through the airport.

Wayfinding & Passenger Services // Dec 2018

Houston Airports enhances accessibility for blind and low vision passengers with Aira smart glasses

Passengers at George Bush Intercontinental Airport and William P. Hobby Airport can now subscribe to use the Aira smart glasses.

Wayfinding & Passenger Services // Feb 2018

Collinson Group partners with LocusLabs to bring wayfinding technology to Priority Pass app

Wayfinding & Passenger Services // Feb 2018

Heathrow brings detailed terminal maps to Apple Maps

Wayfinding & Passenger Services // Dec 2017

Memphis Airport uses Aira smart glasses to simplify airport experience for blind and low vision travellers

Mobile & Wearables // Oct 2017

Air New Zealand explores the potential of social robot at Sydney Airport

Robotics & AI // Aug 2017

New GACA app offers simplified wayfinding in Saudi Arabia’s airports

The General Authority of Civil Aviation has upgraded its digital offer with the launch of a new app, featuring indoor maps to ease wayfinding.

Mobile & Wearables // May 2017

Gatwick’s beacon installation provides partners with blue dot navigation and augmented reality wayfinding

Abhi Chacko, Head of IT Commercial & Innovation, explains how the installation of 2,000 battery-powered beacons will benefit airlines and passengers.

Mobile & Wearables, Wayfinding & Passenger Services // May 2017

Sydney Airport simplifies wayfinding with indoor Google Maps

The maps feature all of the airport’s facilities, including gates, check-in counters, retailers and other locations of interest across T1 and T2.

Mobile & Wearables, Wayfinding & Passenger Services // May 2017

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Delta enhances app with offline airport maps and wayfinding

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Tagged: Wayfinding

Subscribe to our newsletter

12 tech solutions for a post-COVID-19 airport experience

Prague Airport launches indoor terminal map in Apple Maps

Nice Côte d’Azur becomes first French airport to bring detailed terminal maps to Apple Maps

Heathrow Airport using Aira app to support visually impaired passengers

Houston Airports enhances accessibility for blind and low vision passengers with Aira smart glasses

Collinson Group partners with LocusLabs to bring wayfinding technology to Priority Pass app

Heathrow brings detailed terminal maps to Apple Maps

Memphis Airport uses Aira smart glasses to simplify airport experience for blind and low vision travellers

Air New Zealand explores the potential of social robot at Sydney Airport

New GACA app offers simplified wayfinding in Saudi Arabia’s airports

Gatwick’s beacon installation provides partners with blue dot navigation and augmented reality wayfinding

Sydney Airport simplifies wayfinding with indoor Google Maps

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Delta enhances app with offline airport maps and wayfinding

HIA taps into Apple Indoor Positioning technology as app investment continues

Interactive maps installed at Chopin Airport to assist visually impaired travellers

Birmingham Airport’s £100m investment to cover self-service and baggage enhancements

GOAA to enhance check-in experience at Orlando Airport with new video wall

Bengaluru Airport offers new app as part of digital transformation

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