The AI-driven technology will assist passengers find their gate, baggage claim and check-in areas, as well as shops at Zurich Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The AI-driven technology will assist passengers find their gate, baggage claim and check-in areas, as well as shops at Zurich Airport.
The new gates at Tom Bradley International Terminal feature enhanced Wi-Fi, touchscreen kiosks, biometrics and advanced baggage handling and boarding systems.
Star Alliance has partnered with FTE Startup Hub member Living Map to develop a set of location and map-based digital tools for transfer passengers.
FTE takes a look at a variety of solutions that can help the industry overcome the challenges of COVID-19 – from contactless technologies to biometrics and offsite processing.
The new service allows Apple Maps users to track their location on the airport map and find check-in counters, security checkpoints, shops or restaurants.
Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport in advance of their flight.
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Details to be announced soonContent plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
The free-to-use Aira app connects passengers directly to a trained professional agent for advice on navigating through the airport.
The thinking behind the trial is to explore how customers react to the robot and to gauge how the robot can assist passengers in an airport environment.
The General Authority of Civil Aviation has upgraded its digital offer with the launch of a new app, featuring indoor maps to ease wayfinding.
Abhi Chacko, Head of IT Commercial & Innovation, explains how the installation of 2,000 battery-powered beacons will benefit airlines and passengers.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The General Authority of Civil Aviation has upgraded its digital offer with the launch of a new app, featuring indoor maps to ease wayfinding.
Abhi Chacko, Head of IT Commercial & Innovation, explains how the installation of 2,000 battery-powered beacons will benefit airlines and passengers.
The maps feature all of the airport’s facilities, including gates, check-in counters, retailers and other locations of interest across T1 and T2.
The updated Delta app allows customers to access their boarding pass and airport maps even without an Internet connection.
Hamad International Airport has launched the Android version of its HIA Qatar app and added Apple’s Indoor Positioning technology to the iOS app.
Four typhlographic terminals have been installed at Warsaw Chopin Airport to help simplify the airport experience for visually impaired travellers.
The investment includes the introduction of the latest x-ray sortation operation for baggage screening and the installation of more self-service kiosks.
GOAA has released plans about its new ‘video wall’ at Orlando International Airport, which it hopes will further enhance the passenger experience.
BIAL has unveiled a new app, which features a variety of services for passengers to use at Bengaluru International Airport.
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