FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard. Read full article »
Changi Airport has broken ground on the new Terminal 4, which will include a variety of self-service and automated check-in, bag drop, immigration and boarding options.
The Future Travel Experience Think Tank – a panel of air transport industry experts – has unveiled its vision for the airport of 2025 and recommendations for the future. Read full article »
Miami International Airport is implementing new self-service technologies and virtualisation as part of its US$6.4 billion capital improvement programme. Read full article »
SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations. Read full article »
Ahead of FTE Asia 2013 AirAsia, Tiger Airways, flydubai, IndiGo, and Jazeera Airways share their insights and innovations for the passenger experience of the future. Read full article »
London Heathrow Airport is partnering with South African Airways on a self-boarding trial, using biometric data for more efficient boarding. Read full article »
To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.