- Established in 2006, Future Travel Experience (FTE) is an independent events, online media and industry change leader.
- Part of the Airline Passenger Experience Association (APEX) family – a network of the world’s leading airlines, airports, alliances, suppliers and related companies committed to elevating the air travel experience.
- Dedicated to working year-round with airlines, airports, vendors and all other industry stakeholders to enhance the end-to-end passenger experience and business performance.
- Advisory Board consists of 25+ of the most progressive and collaborative minds from across the global industry.
- Five in-person events around the world – FTE Aviation & Robotics Summit, FTE EMEA, FTE Ancillary & Retailing, FTE Global and FTE APEX Asia Expo.
- Unique communities and working groups, which play a vital role in delivering positive industry change – FTE Digital, Innovation & Startup Hub; FTE Baggage Innovation Working Group; and FTE World Airport Retailing Working Group.
- High-quality webinars, bringing together industry experts to address the most pertinent industry trends and topics.
- Original online media, including features, interviews, analysis and the latest industry news – www.FutureTravelExperience.com
- Weekly e-newsletter sent to more than 50,000 industry subscribers.
- Highly regarded Think Tanks, Power Lists and Industry Awards.
In 2023, more than 4,400 industry executives registered for FTE events, and the FTE website received 1.2 million+ page views.
In short, FTE supports the innovation efforts of the most progressive stakeholders in the air transport sector.
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Daniel Coleman
Daniel is the key driver behind the Future Travel Experience business unit. Having worked on a behalf of air transport associations at the beginning of his career he launched the disCUSS event back in 2006 and since then has successfully overseen its evolution into Future Travel Experience, which through its range of events, communities, industry change initiatives & online media creates dialogue and knowledge sharing between stakeholders worldwide to help improve end-to-end passenger experiences, and business performance across the sector. daniel.coleman@futuretravelexperience.com

Max Gosney

Ryan Ghee
Ryan manages and produces the editorial content for FutureTravelExperience.com and contributes to the strategic direction of the FTE Global, FTE EMEA, FTE Asia EXPO and FTE Ancillary events. He also leads the FTE Innovation & Startup Hub. A holder of a BA (Hons) in Multi-Media Journalism, he has previously been Editor of ACI Asia-Pacific Airports magazine and Assistant Editor of PPS Publications’ vast portfolio of other titles. In his spare time, Ryan enjoys playing a range of sports and watching Aston Villa attempt to play football.

Corrie Thompson
Corrie heads up the commercial activities across FTE’s international events and media portfolio. Passionate about travel, design and technology, Corrie previously helped to build Mobile World Congress into one of the world’s most successful industry trade shows, and also has extensive experience delivering consumer electronics shows.

Ali Loving
Ali manages the logistical delivery of the FTE event portfolio, including FTE EMEA, FTE Global, FTE Asia and FTE Ancillary events, as well as newly established roster of virtual events and webinars. Responsible for procuring and developing operational platforms, and maintaining relationships with venues, industry partners, and suppliers worldwide. With a love for problem-solving, and a comprehensive excel spreadsheet, she is passionate about delivering high quality, creative and inclusive events, and is driven to providing strong strategical direction, impactful marketing, and innovative solutions to support all business activities. In her personal time, she enjoys following the sun around the world, soaking up the sights and searching for the perfect spot to enjoy a cold glass of wine.

Kerry Parks
Kerry has worked with FTE’s sister company, PPS, for over 20 years. Having seen many changes in this time there has always been a new challenge or project for Kerry to use her extreme organisational and, to the point of OCD, efficiency skills in – if you want something done yesterday, see Kerry! With a love of diversity Kerry works across the board on the FTE portfolio, with her main focus on accounts and driving the delegate recruitment. In her free time, Kerry practices martial arts and holds a 3rd Dan Black Belt in Taekwondo, she also owns an adorable miniature schnauzer.

Darin Juby
Over the past 34 years Darin has worked in airport operations, with the last 8 years as Director of Baggage Services at Greater Toronto Airports Authority (GTAA). Darin succeeded Andrew Price as Head of Baggage Transformation at FTE in June 2022, after working with us as an FTE Baggage Innovation Working Group (BIWG) Captain since the group’s inception. Darin is focusing with us on driving the BIWG forward to deliver on the missions of the BIWG, and to nurture and develop the membership base. darin.juby@futuretravelexperience.com

Kevin Kleist
Kevin joined the FTE team in October 2023 as Head of Innovation, Digitalisation & Startup Engagement. He carries on his very important work as Senior Emerging Trends Advisor for Southwest Airlines, while also helping to drive FTE forward with particular emphasis on nurturing and developing the FTE Digital, Innovation & Startup Hub. Kevin has also been a Captain of the FTE Baggage Innovation Working Group (BIWG) since the group’s inception and ever-present as Southwest’s lead for its membership of the FTE Digital, Innovation & Startup Hub.

Eric Leopold
Eric is Founder & Managing Director of Threedot and works closely with Future Travel Experience as Content Director for the FTE Ancillary & Retailing event, bringing his unique perspective on the evolution of airline retailing. Prior to launching Threedot – an advisory services company for the travel industry – in 2021, Eric spent 15 years at IATA where he focused on strategy and transformation, leading efforts on important initiatives such as NDC & Simplifying the Business, and key events such as the World Passenger Symposium & World Financial Symposium.

Michael Butcher
Michael works on the commercial activities across FTE’s international events, The Baggage Innovation Working Group – BIWG & The Digital, Innovation Start Up Hub. Michael has previously worked for Lexus Nexus, UBM & Informa, with a comprehensive knowledge of print, digital, events and conferences. Passionate about football, cricket and golf. In his spare time – he tries to spend as much time as possible on the Golf Course.

Emily Huggett
Emily works alongside Ali and Sophie supporting them with the organisation of all FTE events, including the exhibitions, sponsorship, conferences, and attendee logistics. Since starting her career in events, Emily has worked within the hospitality and corporate industry and with her attention to detail she has delivered many successful events. With Emily’s passion for both travel and event planning, FTE was the perfect career move as she took a leap into the world of aviation, joining FTE to focus on organising events internationally.

Veronica Timpson
Veronica began her dynamic career in the events industry in 2025 when she joined Future Travel Experience as a Portfolio Executive. She plays a key role in supporting FTE’s Working Groups, coordinating activities, assisting with meetings, and contributing to meaningful cross-industry discussions. In addition to her work with the Working Groups, Veronica provides comprehensive logistical support across the full FTE event portfolio. Her attention to detail and commitment to operational excellence help ensure that every event runs smoothly and to the highest standard. Outside of work, Veronica explores the globe in search of sunshine, views, friends and beautiful flowers.

Scarlett Little
Scarlett serves as the primary relationship manager for airline, airport and supplier attendees, aligning individual business objectives with specific sessions, meetings, and networking opportunities to ensure time spent at APEX Future Travel Experience events translates into tangible commercial, strategic, or operational benefit. Partnering closely with executive leadership, sales, marketing, and content teams to align engagement strategy with ROI, agenda relevance, and long-term association growth. As a big animal lover, she spends most of her free time with her dogs or using her love of arts & crafts to create artworks, sewing & upcycling.

Niamh CrayfordWilson
Niamh plays a key role in supporting APEX and Future Travel Experience conferences, contributing across planning, coordination, and on-site delivery to ensure a seamless experience for speakers, partners, and attendees. Known for her composed and people-focused style, she brings structure and clarity to fast-paced conference environments. Recently married, Niamh shares life with her husband, a French bulldog who firmly runs the household, and Blue, a strikingly fluffy Siberian cat who often makes guest appearances on video calls. Her reliability, warmth, and customer-centric focus make her an integral part of the APEX/FTE conference and events team.
niamh@futuretravelexperience.com
niamh@uk.apex.aero

Jess Glover-McCool
Jess supports the delivery of APEX and Future Travel Experience exhibitions with a focus on on-site execution, exhibitor coordination, and behind-the-scenes logistics that ensure complex events run smoothly. Based in the UK, she brings a calm, highly organised approach to exhibition delivery, working closely with partners and internal teams to maintain consistency and precision on the show floor. Outside work, Jess spends much of her time riding her two horses, who live just down the road, and caring for Arthur, her cocker spaniel. Her attention to detail and steady presence make her a trusted exhibition operations driver across the APEX/FTE exhibition and events portfolio.

Ross Falconer
Ross manages and produces editorial content for the Future Travel Experience website and e-newsletter, as well as supporting FTE’s marketing activities, conferences and webinars. He has a comprehensive background in air transport media and events, working across the extensive PPS portfolio of in-house publications and events, as well as those of its industry association partners. ross.falconer@futuretravelexperience.com

Marta Dimitrova
Marta leads the global marketing strategy for Future Travel Experience across its portfolio of events, media platforms and industry communities. Having joined FTE in an editorial role, her position has evolved significantly over the years to encompass brand development, digital campaigns, audience growth and strategic communications. She is passionate about staying ahead of marketing trends, benchmarking performance and continually refining how FTE engages its global aviation audience. Originally from Plovdiv, Bulgaria, Marta studied BA (Hons) Communication and Media in the UK and now splits her time between the UK and Bulgaria. She is a proud mum of a chatty bilingual three-year-old and loves travelling and attending live music gigs with her husband and friends whenever she can. marta@futuretravelexperience.com

Jiger Patel
Jiger looks after the digital side of Future Travel Experience, covering websites, design assets, email setup, data, analytics, and the systems that support day-to-day delivery across events and content. He works closely with teams across the business to ensure digital platforms are clear, reliable, and ready to support conferences, exhibitions, and ongoing communications. Known for his practical, hands-on approach, Jiger focuses on solving problems quickly and keeping digital processes running smoothly behind the scenes. Outside of work, he enjoys football and values time spent with family.

Riesa Dsouza
Riesa supports the digital side of Future Travel Experience events, working across websites, visual assets, and creative content that bring each event to life. She plays a key role in shaping the look and feel of conferences and exhibitions, ensuring a consistent, engaging experience across platforms. Having worked in the events industry since late 2025, she is passionate about turning ideas into impactful visuals, combining creativity with a practical, detail-focused approach to support both live events and ongoing digital content.
Outside of work, she enjoys spending time outdoors and reconnecting with nature, playing badminton with friends and family, and exploring creative projects in her spare time, occasionally helping brands bring their visual identity to life.

Dr. Joe Leader
Joe earned the title of the most frequent flyer of a U.S. airline while working as a young high-tech executive over 25 years ago. His passion for airlines inspired his industry change as he conducted Ph.D. research on accelerating change in aviation. Joe’s inaugural address as APEX CEO proudly took place at FTE Global over a decade ago. Outside of work, Joe’s world centers on his family and their rescue Australian Shepherd named Jet. With a go-to drink of an old-fashioned, Joe is an avid photographer, enthusiastic traveler, technology aficionado, and has recently developed a love for pickleball.Leader@apex.aero