Supporting the aviation industry’s post-pandemic recovery with expert-led online courses
Supporting the aviation industry’s post-pandemic recovery with expert-led online courses

Introducing Future Travel Experience Training

Sixteen years on from the launch of Future Travel Experience (FTE), which continues to deliver impactful industry change through our renowned conferences, expos, think tanks, consulting services and more, we are more committed than ever to driving the advancement of the air transport industry. It is this commitment that has motivated us to launch FTE Training in response to the imminent and growing need to support the industry as it recovers from the wide-reaching impacts of the COVID-19 crisis.

As the aviation sector ramps up operations following the pandemic, a big opportunity has emerged to identify areas for transformation. Airlines, airports, ground handling companies and service providers now have the chance to introduce positive change to ensure their return to full operations is achieved in the most efficient way possible. Whether you are focusing your time and budget on new-starter training for those who have just joined your organisation, refresher training for existing staff members or outsourcing your training altogether, FTE Training is on hand to ensure you can ramp up operations quickly while delivering high-quality, efficient training to your employees.

Upcoming online training courses

Each of the following courses will be delivered by an expert trainer in a virtual training environment. All of our expert trainers have extensive industry experience and have walked in the shoes of the participants – recognising our exacting ability to deliver both formal training and shared experiences. All trainees will receive a certification of completion upon successful conclusion of each course.

Topic: Introduction to Aviation (online course)

Course duration: 8 hours
Upcoming course dates: 18 May, 6 June
Cost: £200 per attendee (includes 20% launch discount)


An essential introductory course for all staff of any aviation stakeholder or organisation such as airlines, airports, ground handling agents and regulatory authorities. The course is particularly relevant for the onboarding of new recruits and for the development of junior employees. Additionally, this course can form part of the foundation programme for the training of employees working within any organisation operating within an airport environment.

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Topic: General Aviation Security Awareness (online course)

Course duration: 8 hours
Upcoming course dates: 19 May, 7 June
Cost: £200 per attendee (includes 20% launch discount)


The General Security Awareness Training (GSAT) course will provide individuals with a basic overview of the general security requirements, security threats and reporting procedures. The provision of this training is mandatory for persons requiring an Airport Identification card or any other security ID permitting unescorted access to the Security Restricted Areas.

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Topic: Quality Management Systems for Aviation Managers (online course)

Course duration: 8 hours
Upcoming course dates: 23 May, 23 June
Cost: £200 per attendee (includes 20% launch discount)


This course initiates the discussion, and provides an overall understanding, of how to manage airline quality and service with a systemic, process-driven approach. Trainees will learn how to recognise and implement the key processes associated with a quality management system, how to increase customer satisfaction, and reduce costs. The course includes a review of quality standards and aviation quality requirements, and focuses on the relationships between service, quality and safety. The role of the Executive and Senior Management in leading and supporting the organisational effort for continuous quality improvement is particularly discussed.

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Topic: Airside Safety for All Personnel (online course)

Course duration: 8 hours
Upcoming course dates: 9 May, 16 June
Cost: £200 per attendee (includes 20% launch discount)


The ‘Airside Safety for All Personnel’ training course is an essential introductory course for all staff working airside. The content addresses international, and where applicable, local requirements and practices on airside safety.

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Topic: Aviation Safety Management Systems for All Personnel (online course)

Course duration: 8 hours
Upcoming course dates: 10 May, 17 June
Cost: £200 per attendee (includes 20% launch discount)


Safety Management Systems (SMS) are successful only if the organisation is able to engage employees and gain their commitment and involvement in the various SMS processes. This training is designed to address this involvement and assist the organisation, not only to meet the requirements, but also to achieve safety and operational performance benefits.

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Bespoke training services


In addition to our scheduled online training courses, FTE Training also offers bespoke training course development, delivery and assessment. If you would like to learn more, please fill out the enquiry form at the bottom of this page and our team will be happy to discuss this in more detail.

Interested in learning more? Contact us today

Why trust us to be your training partner?


The FTE Training team has extensive experience in aviation operations and training management, and our combined skills enable us to offer a full-service package including training course development, training delivery and training assessment. With a strong background in Compliance and Quality Assurance, we can ensure a top-quality proposition is delivered that meets the compliance requirements set out by the industry.

We are proud to be working with Skylight Aviation Academy to deliver these capabilities with all the enthusiasm, passion and dynamism you have come to expect from Future Travel Experience since our launch in 2006.

Interested in learning more? Contact us today

Interested in learning more? Express your interest today

To express your interest in registering for an online training course or to find out more about our bespoke training services, please complete the below form and we will get in touch with you shortly:


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