Calling all airports and airlines: Submit your entry for the FTE Global Awards – deadline: 4 August


The winners of the FTE Global Awards 2019 will be announced at FTE Global in Las Vegas.

Launched in 2011, the FTE Global Awards celebrate the outstanding efforts of organisations that have gone the extra mile to improve the passenger experience. The winners will be announced at FTE Global 2019, which will take place at Aria Resort & Casino in Las Vegas on 4-6 September. 


FTE Accessibility Leadership Award – sponsored by eSSENTIAL Accessibility

The FTE Accessibility Leadership Award will recognise the airline or airport that has displayed the greatest leadership in making air travel more accessible for travellers with additional needs. This award is open to airlines and airports around the world. If your airline or airport has taken steps throughout the end-to-end passenger journey to improve and simplify the travel experience for those with additional needs, you should apply for this award. Airlines and airports that have delivered significant improvements at multiple passenger experience touchpoints (pre-travel, check-in, security, departure gate, in-flight, arrival, etc) will be given additional consideration.

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Best Innovation Initiative – Airport

The “Best Innovation Initiative – Airport” award will recognise a single airport initiative or project that has used technology to improve the customer experience and/or enhance operational efficiency. The judges will be looking for unique solutions that display true industry leadership. The initiative may have improved one part of the travel experience (for example, the baggage, security or border control experience) or, preferably, it may have delivered improvements at multiple touchpoints. If your airport has implemented a project that has used technology to deliver significant improvements over the past 12 months (from July 2018 onwards), submit your entry today.

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Best Innovation Initiative – Airline 

The “Best Innovation Initiative – Airline” award will recognise a single airline initiative or project that has tapped into technology to improve the customer experience and/or enhance operational efficiency. The judges will be looking for unique solutions that display true industry leadership. The initiative may have improved one part of the travel experience (for example, the check-in process or the inflight entertainment experience) or, preferably, it may have delivered improvements at multiple touchpoints. If your airline has implemented a project that has used technology to deliver significant improvements over the past 12 months (from July 2018 onwards), submit your entry today.

Submit your entry >>