LAWA and Delta celebrate opening of new West Headhouse and Delta One Check-in and Ticketing Lobby at LAX

Delta Vice President of Global Sales, Scott Santoro; Commissioner Karim Webb; Commissioner Nicholas P. Roxborough; BOAC Vice President, Val Velasco; Delta Vice President of Airport Operations, John Fechushak; BOAC President, Beatrice Hsu; City of Los Angeles Deputy Mayor Rachel Freeman; Hensel Phelps Construction Co. Vice President and District Manager, Damian Buessing; Delta Senior Vice President of Corporate Real Estate, Holden Shannon; LAWA Chief Executive Officer, Justin Erbacci. Courtesy Los Angeles World Airports and Delta.

Los Angeles World Airports (LAWA), host of FTE Global on 19-21 September 2023, and Delta have celebrated the opening of the new West Headhouse and Delta One Check-in and Ticketing Lobby at Los Angeles International Airport (LAX)’s Terminal 3. It represents the penultimate major phase before the full Delta Sky Way project opens to the public later this summer. Together, through a joint $2.3 billion investment of both LAWA and Delta funding, the partners are modernising one of the airline’s key global hubs.

The West Headhouse, which features self-service kiosks for passengers to drop their bags and print boarding passes, provides another entry point to easily check-in and get to security. At the Delta One check-in area, located on the lower arrivals level of Terminal 3, Delta One customers can access a private TSA screening lane and direct access to the Delta Sky Club.

“I am eager for guests to enjoy Delta’s new West Headhouse and Delta One Check-in and Ticketing Lobby at LAX’s Terminal 3, in addition to the entire Delta Sky Way project when it opens later this summer,” said Justin Erbacci, Chief Executive Officer, LAWA. “These projects truly are establishing the new norm of first-rate guest experiences passengers will find across LAX. My deep appreciation goes to Delta, Hensel Phelps, the team at LAWA, our shared community of supporters and the workers who are continuing to usher the Delta Sky Way project forward.”

Further enhancements include the addition of 100 more seats to the Delta Sky Club, the re-opening of the original Terminal 3 passenger tunnel – complete with its signature 1960s tile mosaic and direct access to baggage claim – an enlarged T3 Help Center and a second connection point to LAX’s People Mover train when it opens in 2024.

“We’re building on our position as LAX’s leading premium global carrier and achieving yet another infrastructure milestone ahead of schedule – enabling an ever-elevated travel journey for our Los Angeles customers,” said Scott Santoro, Delta Vice President of Global Sales. “Now that the summer travel season has officially kicked off, Delta couldn’t be more ready to get our customers where they want to go most.”


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