Toronto Pearson partners with Uber Eats for new in-terminal food delivery service


Using the Uber Eats iOS iPhone or Android app, passengers at Toronto Pearson can order food from selected HMSHost restaurants and have it delivered right to their gate.

As part of a pilot programme, Toronto Pearson, Uber Eats and HMSHost have partnered to bring Uber Eats to the airport’s Terminal 3 International and Domestic Departures area.

Using the Uber Eats iOS iPhone or Android app, passengers can choose to have food from selected HMSHost restaurants delivered right to their gate. Participating restaurants include Caplansky’s Deli, Paramount Fine Foods, Smoke’s Burritorie, Smashburger and Fionn MacCools.

“Just last month, Toronto Pearson was voted by passengers as the Best Large Airport in North America as part of Airports Council International’s Airport Service Quality programme,” said Scott Collier, Vice President, Customer and Terminal Services at the Greater Toronto Airports Authority. “We also received the Most Improved Airport in North America recognition, and this innovative partnership with Uber Eats and HMSHost, unlike among airports worldwide, underscores our commitment to continued innovation in passenger service. We couldn’t be more excited to pilot this innovative offering for International and Domestic passengers in Terminal 3.”

“Uber Eats’ partnership with Toronto Pearson is a perfect example of how our platform is creating unique experiences in unexpected places, beyond rides,” said Marcus Womack, Head of Global Airport Products at Uber. “We’re making the dining experience a more convenient part of travel, in one of the world’s most innovative airports one meal at a time.”

“HMSHost is committed to finding new ways to enhance traveller dining and Uber Eats brings convenience for all guests when they choose to dine with HMSHost,” added Neil Thompson, Vice President of Operations, HMSHost. “We are very excited about partnering with Toronto Pearson and Uber Eats to expand the amenities we offer and to providing passengers with an elevated guest experience through delivery service.”

Toronto Pearson and Uber Eats’ pilot is scheduled to run to the third quarter of 2019, and is available at gates B22–B41 and C30–C36 in Terminal 3.