Summary:
- Melbourne Airport has deployed the Veovo Intelligent Airport Platform to unify flight, resource and operational data, supporting scalable, coordinated airport operations.
- The platform provides a single, web-based source of truth, improving real-time collaboration between operations teams, planners and ground handlers while reducing manual handoffs and enhancing decision-making confidence.
- Built on management-by-exception principles, continuous integration and live alerts, the system helps Melbourne Airport manage disruption, protect punctuality and prepare for future passenger growth of over 37 million per year.
Melbourne Airport has deployed the Veovo Intelligent Airport Platform, marking an important milestone in a long-term partnership focused on resilient, integrated airport operations. The deployment is designed to support Melbourne Airport as it manages significant passenger growth. With traffic volumes rising to over 37 million passengers a year, and operational complexity increasing, the airport has invested in a modern operational foundation designed to scale efficiently while protecting performance, security and passenger experience.
The new platform provides a web-based, single and transparent source of operational truth, accessible from anywhere across the airport. Core flight and operational data is integrated across flights, resources and stakeholders, allowing operations teams, planners and ground handlers to work from the same live, trusted picture. This improves coordination, reduces manual handoffs and strengthens confidence in operational decision-making.
“Working closely with Veovo, we have put in place a modern operations platform that supports current performance and creates a strong foundation for more coordinated and intelligent airport operations,” said Melbourne Airport CIO Anthony Tomai.
Built around management by exception principles, the platform reflects the realities of a busy airport environment. Rather than navigating multiple systems, staff are surfaced with the changes, alerts and decisions that require attention. This allows teams to respond earlier to disruption, protect punctuality and focus effort where it has the greatest impact.
Melbourne Airport also benefits from a modern continuous integration and continuous delivery model. This approach provides ongoing access to new features, performance improvements and security updates allowing the platform to evolve as operational needs change.
“This project is about partnership as much as technology,” said Veovo CEO James Williamson. “Together with Melbourne Airport, we have delivered a resilient operational platform that supports confident operation and resourcing decisions and accelerates their path to Total Airport Management.”
With the Veovo airport operations system now live, the airport is now deploying Veovo’s Revenue Management system for aeronautical billing which is due to go live later this year.
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