The efficient routing of passengers at airports stands and falls with the transmission of information via various media. Automated announcements for passengers via the public sound systems are a central aspect here. Automated announcement systems increase efficiency and customer comfort – from entering the terminal to boarding the aircraft. However, existing solutions often have the problem that they require complex IT infrastructures on site. The
purchase and maintenance costs for such a system are high, especially for smaller and medium-sized airports as well as for airlines operating at many airports.
Sittig, the German market leader for automatic announcement systems, has taken up this challenge and, with the support of the state of Hesse, is developing its announcement system into a digitalized cloud solution – the ‘PAXGuide Cloud’ system. In the future, automatic announcements will be streamed from Sittig’s cloud to airports worldwide. Interfaces to other systems such as camera systems or public address systems ensure maximum automation.
The modular software architecture enables customers to easily and individually adapt the system to their own requirements. ‘PAXGuide Cloud’ thus offers maximum flexibility and significantly reduces the expenditure for on-site IT infrastructures. An initial prototype of the system is being put into operation and tested at GATE InnoAirport Rostock-Laage. With the further development, Sittig would like to make its system for automatic announcements available in particular to small and medium-sized airport groups and airlines worldwide.
