REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Chicago Midway International Airport has opened ‘The Club MDW’ – its first-ever premium lounge. The Club MDW is designed to offer travellers a relaxing, comfortable environment with enhanced amenities.
Macau International Airport has welcomed the opening of a new Plaza Premium First lounge. The lounge concept is designed to transform and elevate the travel experience with personalised hospitality.
Qantas – a Partner of the FTE Baggage Innovation Working Group – has announced plans for an enhanced airport experience with the development of a new Broome Regional Lounge opening in December.
Virgin Atlantic has announced that it will open its Virgin Atlantic Clubhouse at Los Angeles International Airport early next year. Hear more from Virgin Atlantic at FTE Global, LA, 28-30 October 2024.
Emirates has opened its new lounge at London Stansted Airport. The 900sqm lounge can accommodate up to 125 guests, including First and Business Class customers, and Emirates Skywards members.
Plaza Premium Group has unveiled the ‘Infinity Room’ at Hong Kong International Airport. The brand-new premium VIP passenger lounge is designed to offer enhanced luxury, privacy, and personalised services.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Lufthansa has opened its new premium lounge in Terminal B at Newark Liberty Airport. The 600sqm space is part of efforts to “continually improve the experience for guests, on the ground and in the air”.
Plaza Premium Group has completed its expansion at Chongqing Jiangbei International Airport with the opening of a third Plaza Premium Lounge, which is integrated with an airport dining establishment.
Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”.
LOT Polish Airlines plans to renovate and expand the Business Lounge Polonez at Warsaw Chopin Airport, as part of efforts to make the passenger experience “exceptional at every stage of the journey”.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”.
LOT Polish Airlines plans to renovate and expand the Business Lounge Polonez at Warsaw Chopin Airport, as part of efforts to make the passenger experience “exceptional at every stage of the journey”.
Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”.
A new Kyra Lounge has opened at HKIA. The joint venture by Airport Dimensions, SSP, and Travel Food Services aims to redefine airport hospitality, offering a luxurious and tranquil retreat for travellers.
Emirates has unveiled its highly-anticipated premium lounge at Paris CDG. The exclusive 925sqm lounge aims to take premium travel to new heights, with a special focus on comfort and convenience.
SSP has partnered with Cyprus Airports F&B to open a brand-new lounge, ‘SKALA’ Business Lounge, at Larnaca International Airport. The lounge is designed to combine modern comfort with Cypriot charm.
The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offer a variety of experiences and amenities for the premium traveller.
British Airways – a member of International Airlines Group (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – has opened a totally renovated lounge at Lagos Airport.
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