Delta’s premium lounge experience will bring what is described as a heightened level of service and hospitality to customers at JFK, LAX and BOS in 2024, with a “highly personalised level of service”.

Delta’s premium lounge experience will bring what is described as a heightened level of service and hospitality to customers at JFK, LAX and BOS in 2024, with a “highly personalised level of service”.
Jomo Kenyatta Airport in Nairobi has opened a new Plaza Premium Lounge in Terminal 1D, reflecting its “dedication to providing passengers with top-notch amenities and comfort during their journey”.
New York’s LaGuardia Airport has welcomed the opening of a new Chase Sapphire Lounge by The Club in the state-of-the-art new Terminal B, with the support of strategic partner Airport Dimensions.
The oneworld Alliance has unveiled its first-ever fully branded airport lounge in Terminal 1 at Incheon International Airport, in collaboration with Swissport and the team behind its ASPIRE airport lounges.
Belfast City Airport has unveiled its new Aspire Lounge, following a £1.2m investment. The airport says the lounge is testament to its “commitment to delivering an exceptional experience for passengers”.
British Airways has completed the final phase of its lounge refresh at London Heathrow Airport’s Terminal 5 B gates, with a range of improvements for customers to experience ahead of their flight.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Star Alliance (a Headline Partner of FTE APEX Asia Expo, 8-9 November 2023, Singapore) has opened its second lounge at Paris CDG in the airport’s T1, “elevating the experience of member airline passengers”.
Delta Sky Club has opened its second lounge at its New York JFK hub. The Club seats more than 250 guests and includes a covered Sky Deck. It is “packed with special details” and “signature hospitality”.
Plaza Premium Lounge has launched its year-long ‘Art and Lounge’ concept at Heathrow Terminal 2 Departures and London Gatwick Airport, “creating a more enriching and memorable journey for travellers.”
Brussels Airlines’ long-haul business class passengers travelling to Sub-Saharan Africa can now enjoy a fully renovated Sunrise Lounge – described as “very premium and homey” – in the T-zone of Brussels Airport.
Plaza Premium Lounge has launched its year-long ‘Art and Lounge’ concept at Heathrow Terminal 2 Departures and London Gatwick Airport, “creating a more enriching and memorable journey for travellers.”
Brussels Airlines’ long-haul business class passengers travelling to Sub-Saharan Africa can now enjoy a fully renovated Sunrise Lounge – described as “very premium and homey” – in the T-zone of Brussels Airport.
Nice Côte d’Azur Airport has chosen Moment’s ‘Mood’ entertainment platform to enhance the passenger experience in its VIP lounges. The aim is to offer “a unique pre-boarding entertainment experience”.
Belfast City Airport has unveiled its refurbished Aspire Lounge, following a £1.2 million modernisation, “truly elevating the travel experience and offering a seamless blend of luxury and convenience”.
Emirates has partnered with Extime at Paris CDG Airport to offer premium travellers a new exclusively dedicated lounge space in Terminal 1, while the renovation of Terminal 2 continues until July 2024.
Air France has opened of its refurbished lounge at San Francisco Airport. The lounge has been expanded by 90sqm to 565sqm, with new spaces and more services, and is described as “a real haven of peace”.
Alaska Airlines has reopened its renovated lounge in Concourse D at Seattle-Tacoma International Airport. The renovation is part of a $30 million improvement programme across the airline’s lounge network.
Qantas has reopened its Hong Kong International Lounge as part of its increased investment in customer experience across the network. The aim is “to ensure customers enjoy a high level of hospitality”.
Get Future Travel Experience news & updates sent to your inbox