REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air Canada is to rollout fast, free streaming-quality WiFi. Beginning in May 2025, this complimentary service will be available to Aeroplan members on WiFi-equipped aircraft as part of a customer-focused plan.
Fiji Airways has introduced an upgrade to its onboard connectivity services, further enhancing the inflight experience for Economy Class travellers with complimentary full flight messaging WiFi.
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Air France is to upgrade its onboard WiFi service with ultra-high-speed Starlink connectivity on all aircraft. Hear more from Air France at FTE Global – the “CES of Aviation” – in Los Angeles on 28-30 October 2024.
Hawaiian Airlines is now offering Starlink’s high-speed, low-latency WiFi free of charge to customers onboard all Airbus-operated flights between the islands and the continental US, Asia and Oceania.
United Airlines has signed the industry’s largest agreement of its kind with SpaceX to provide Starlink connectivity onboard for free. Hear more from United at FTE Global, Los Angeles, 28-30 October 2024.
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Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
Qatar Airways has announced the introduction of Starlink’s high-speed, low-latency Wi-Fi on three of its Boeing 777-300 aircraft by the last quarter of this year, as part of the initial phase of its rollout strategy.
Turkish Airlines has installed Anuvu’s Airconnect inflight connectivity system on over 100 Airbus A321 and Boeing B737NG narrow-body aircraft to “ensure passengers enjoy an enhanced inflight experience”.
All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
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Turkish Airlines has installed Anuvu’s Airconnect inflight connectivity system on over 100 Airbus A321 and Boeing B737NG narrow-body aircraft to “ensure passengers enjoy an enhanced inflight experience”.
All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its A220-300 aircraft, as it aims to provide every passenger with seamless, high-speed internet access.
American Airlines is continuing to make its high-speed inflight connectivity more accessible and easier to use, including a new WiFi portal design designed to further enhance the customer experience.
Korean Air has selected Viasat to provide inflight connectivity onboard 40 787s. It brings the number of Korean Air aircraft to be equipped with Viasat’s connectivity solution to 70, including 30 A321Neos.
Royal Jordanian is prioritising high-speed WiFi to enhance CX and has selected Viasat’s inflight connectivity solution across multiple fleets “to provide passengers with a high-quality online experience”.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.
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