REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SAS is introducing totally new inflight WiFi with the launch of free, high-speed Starlink connectivity from SpaceX. It will begin the phased rollout on its entire fleet at the end of 2025 for an enhanced CX.
Lufthansa is introducing unlimited free messaging on its long-haul flights from this summer, as it further enhances the customer experience with “a portfolio of digital services that is very attractive”.
United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced an accelerated timeline for the introduction of Starlink connectivity for “game-changing IFE experiences”.
Air India has introduced WiFi internet connectivity services onboard domestic and international flights operated with the Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft for an enhanced CX.
airBaltic has conducted a certification test flight of SpaceX’s Starlink high-speed internet aboard an Airbus A220-300. The airline expects to begin installing Starlink on its fleet in Q1 2025.
Air Canada is to rollout fast, free streaming-quality WiFi. Beginning in May 2025, this complimentary service will be available to Aeroplan members on WiFi-equipped aircraft as part of a customer-focused plan.
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Fiji Airways has introduced an upgrade to its onboard connectivity services, further enhancing the inflight experience for Economy Class travellers with complimentary full flight messaging WiFi.
Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024.
Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Azul is to equip seven aircraft in its new A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year for enhanced customer satisfaction.
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Delta Sync seatback has now been introduced on more than 330 Delta aircraft for a personalised experience, while BBC News joins the airline’s live TV line-up. Hear more from BBC News at FTE APEX Asia Expo 2024.
Azul is to equip seven aircraft in its new A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year for enhanced customer satisfaction.
Delta Air Lines has started rolling out fast, free WiFi presented by T-Mobile on select long-haul international routes, as it aims to bring reliable, streaming quality connectivity to its entire global fleet for free.
LOT Polish Airlines has announced that 15 aircraft across its widebody Boeing 787-8 and 787-9 Dreamliner fleets will be equipped with Viasat’s Ka-band, global inflight connectivity solution as part of cabin upgrades.
Qatar Airways has announced the introduction of Starlink’s high-speed, low-latency Wi-Fi on three of its Boeing 777-300 aircraft by the last quarter of this year, as part of the initial phase of its rollout strategy.
Turkish Airlines has installed Anuvu’s Airconnect inflight connectivity system on over 100 Airbus A321 and Boeing B737NG narrow-body aircraft to “ensure passengers enjoy an enhanced inflight experience”.
All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its A220-300 aircraft, as it aims to provide every passenger with seamless, high-speed internet access.
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