Etihad has launched new Wi-Fly ‘Chat’ and ‘Surf’ packages to ensure travellers have “an enjoyable connected experience” on its wide-body fleet.
All passengers will benefit from complimentary ‘Chat’ messaging throughout their entire flight by signing in with Etihad Guest membership, or simply enrolling online before flying. This includes access to popular messaging apps such as WhatsApp, Messenger, and WeChat.
Those wishing to surf, catch up on social media and work while they fly, can also choose to purchase ‘Surf’ Wi-Fly plans, which are available for a flat fee with unlimited data for the duration of the flight. For flights under seven hours, the ‘Chat’ package is $2.99 or free for Etihad Guest members, and the ‘Surf’ package is $9.99. For flights over seven hours, the ‘Chat’ package is $4.99 or also free for Etihad Guest members, and the ‘Surf’ package is $19.99.
Etihad Guest Platinum and Exclusive tier members, as well as passengers travelling in Etihad’s First Class cabins, will benefit from complimentary ‘Surf’ Wi-Fly access throughout their flight. Etihad Guest Gold members will receive a 25% discount on the ‘Surf’ package.
“We know how important it is for our guests to stay connected, which is why we’re thrilled to introduce an added complimentary benefit for Etihad Guest members and welcome everyone to sign up before they fly to take advantage of this benefit immediately,” said Antonoaldo Neves, Chief Executive Officer, Etihad Airways. “Wi-Fly plans will offer unlimited data and will last the duration of the flight, which means our guests can easily catch up on social media, work or browse as they wish. Our fleet of modern wide-body aircraft is fitted with the right technology to enable this service and offer our guests an enjoyable connected experience throughout their journey.”
Meanwhile, Etihad’s narrow-body fleet continues to offer the current mobile connectivity service, allowing travellers to make and receive phone calls, send and receive text messages, and use their data roaming packages as they would on the ground.