Japan Airlines and Panasonic Avionics reveal IFE, inflight WiFi and digital solutions for new A350-1000 fleet


Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.

Japan Airlines (JAL) and Panasonic Avionics Corporation have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.

Panasonic Avionics’ solutions are being line fit on JAL’s 13 new A350-1000s, the first of which entered service on 24 January 2024. This first aircraft is flying routes from Tokyo Haneda Airport to New York JFK.

The high-performance IFE system will provide JAL’s passengers with an elegant and engaging experience using the latest 4K screen technology, faster network speeds, and higher storage capacity than previous generation systems.

“JAL will leverage the new inflight entertainment system to deliver a superior level of comfort and engagement through our new A350-1000 aircraft,” said Masaharu Iwamoto, Vice President of Product & Services Development Department, Japan Airlines. “Each guest will be able to design their personalised passenger journey across the entire length of their long international flight. With our new service, we are confident that passengers will enjoy an exciting blend of the comparable conveniences they enjoy on the ground with the hospitality in the sky that is only available from JAL. We will continue developing new services and products to ensure a comfortable and engaging inflight experience. Please stay tuned, our new flagship airliner just launched and there is more to come with each passenger comfort.”

Each seat is furnished with Panasonic Avionics’ state-of-the-art inflight entertainment system, delivering personalised services. Passengers will experience 43-inch screens in First Class, 24-inch screens in Business Class, 16-inch screens in Premium Economy, and 13-inch in Economy. Passengers in all cabin classes will be able to connect their personal headphones to the IFE systems using Panasonic Avionics’ Bluetooth audio technology. For passengers that want to be productive or otherwise use their personal devices during flight, Universal AC Power Outlet, USB-A and USB-C charging will be available at every seat.

Panasonic Avionics’ IFE system will also seamlessly integrate with the JAL mobile app, allowing passengers to create a ‘favourites’ list pre-flight, with this feature set to launch starting the first half of 2024.

JAL has selected Panasonic Avionics’ global inflight connectivity services for its A350-1000 fleet. Inflight WiFi is powered by Panasonic Avionics’ global network of high-speed, high-bandwidth satellites.

In addition to inflight WiFi and a host of other applications, these connectivity services will also enable an airline trial of Panasonic Avionics’ global live television service. JAL’s passengers will stay connected to global live events through NHK World Premium and BBC World News.

“Japan Airlines is a longstanding and valued Panasonic Avionics partner, and we are honoured that they have selected our inflight entertainment, connectivity, and digital solutions for the latest aircraft in their fleet,” said Hernan Abbes, Vice President of Global Sales, Panasonic Avionics. “We are confident that the superior cabin experiences our solutions deliver will enhance the Japan Airlines brand and drive greater passenger loyalty.”

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