FTE Global 2025 exhibitor, sponsor & tours preview – innovative solutions to help airports and airlines enhance CX and business performance at the “CES of Aviation”

FTE Global – the “CES of Aviation” – takes place in Long Beach, California, on 9 to 11 September 2025. The exhibition will be packed with the most innovative solutions, products and services to enhance end-to-end customer experiences, business performance and sustainability, ranging from technology giants to the most progressive startups. The popular ‘Tech & Innovation Briefings’ on the exhibition floor return, with attendees having the opportunity to join guided tours and meet exhibitors with relevant products, services and concepts across five areas: Baggage; Artificial Intelligence (AI), Machine Learning (ML) and Extended Reality (XR); Accessibility; Self-Service & Automation; and Robotics & Autonomous Vehicles. Here, we highlight the solutions you can expect to see on the exhibition floor.

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Sponsors

Synect (Diamond Sponsor and Exhibitor)

Synect – Diamond Sponsor of FTE Global 2025 – believes that signage and digital content are far more than just a layer of information on top of airport systems. Used effectively, it can shape the passenger experience from curbside to gates and back. “We wanted to be the Diamond Sponsor of FTE Global 2025 to champion a simple idea: the best airport AV upgrades start with strategy, content, and systems,” explains Yahav Ran, CEO, Synect. “The screens, software, and technology exist for one reason – to deliver effective, engaging content to passengers and help airports achieve their objectives.”

Synect encourages stakeholders to:

• Define how signage can help meet the goals of an airport, airline, concessionaire, or other stakeholders’ goals
• Use signage to address pain-points and enhance operations
• Explore how content can influence and optimise passenger behaviour
• Evaluate systems that can smartly automate and scale across the airport and into the future

In addition to being Diamond Sponsor, Synect is exhibiting at FTE Global 2025. “Our FTE showcase will focus on strategy, content, and smart, scalable visual communication,” Ran shares. “We will emphasise how airports can better engage, assist, and influence their passengers, and the benefits that offers. We’ll present content-first strategies used at major airports to personalise passenger journeys, influence behaviour, and maximise ROI. Attendees will walk away with new ideas for content that boost operational efficiency, revenue, and experience.”

Synect will also offer a limited-edition Airport Digital Experience LookBook to the first 25 visitors, featuring real-world airport examples and use cases to jumpstart their own content strategy or signage upgrade. “Most exhibitors showcase their technology’s capabilities – we show the content, experiences, and solutions that make it matter,” says Ran. “As airports face rising expectations and tight budgets, our content-first innovation helps them scale smartly, start quickly, think beyond FIDS, and make investments that positively contribute to airport revenue and customer experience rankings. Attendees will leave with real examples, clear ideas, and inspiration for their next signage project or facility upgrade.”

Hear more from Synect at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Yahav Ran, CEO, Synect, is participating in a session titled ‘Smarter Signage Starts Here: Strategy, Content & Systems that Deliver’.

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AECOM (Platinum Sponsor)

AECOM, a Platinum Sponsor of FTE Global 2025, believes infrastructure creates opportunity for everyone – uplifting communities, improving access and sustaining our planet. The company is committed to managing its business with the utmost responsibility and to always strive for better – be that reducing emissions, creating social value or diversifying its senior leadership and workforce.

AECOM understands both the urgency of the challenges facing society and its responsibility to act in an impactful and enduring way. The company is leading the change towards a more sustainable and equitable future, partnering with those who want to make a positive difference in the world. It is listening to clients and the communities it serves in order to improve lives and livelihoods, and to create sustainable legacies for generations to come.

Thinking without limits is what keeps AECOM at the vanguard. Ideas have no borders, and this ethos is embedded in the company’s culture. The full scope of its global expertise is available to anyone who needs it, wherever they are based.

AECOM comprises trusted advisors – planners, designers, engineers, consultants and program and construction managers – delivering professional services spanning cities, transportation, buildings, water, new energy, and the environment. Working throughout the project lifecycle, AECOM is one team driven by a common purpose to deliver a better world.

Hear more from AECOM at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Yvonne Bilshausen, SVP – Global Head of Aviation, Architecture + Engineering, AECOM, is participating in a session focused on ‘Understanding the trends, and factors, that will impact customer journeys & future expansion strategies of airports and airlines’.

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IDEMIA Public Security (Platinum Sponsor and Exhibitor)

IDEMIA Public Security – a Platinum Sponsor of FTE Global 2025 – is a leader in identity security and authentication services to governments and private companies, operating in North America. Its mission is to help people access what matters most more quickly, more safely, and more securely, in both the physical and the digital worlds. IDEMIA’s best-in-class technology delivers ‘Identity with Integrity’ and helps authenticate and secure physical and digital transactions. IDEMIA is recognised by the National Institute of Standards (NIST) as a top-ranking participant in the Institute’s passenger facilitation simulation testing, as well as in its regular Face Recognition Vendor Test (FRVT) rankings, reinforcing the trustworthiness and reliability of IDEMIA’s facial recognition solutions for government and consumers alike.

aiOla (Gold Sponsor and Exhibitor)

aiOla – a Gold Sponsor of FTE Global 2025 – is the architect behind the “Voice-First Enterprise” and is building the future of enterprise operations by making voice the natural interface for work. The company has developed a unique Speech-to-Workflow AI that captures natural speech, even in the most challenging and noisy environments, understands complex industry jargon, and instantly converts it into structured, actionable data. “This data then seamlessly integrates into existing enterprise systems – be it an MRO platform, an ERP, or a safety reporting system – automating tasks and eliminating manual data entry,” explains Amir Haramaty, Co-founder & President, aiOla. “In the air transport ecosystem, this translates into a massive leap forward. From the airline side, we’re optimising everything from ground operations and maintenance checks to pilot debriefs and cabin crew reporting. For airports, we enhance baggage handling, ramp operations, security checks, and facility management.”

As well as being a Gold Sponsor, aiOla is exhibiting at FTE Global, where attendees can expect a truly immersive and eye-opening experience that will change how they think about operational data. “We’re particularly excited to demonstrate how Voice AI fundamentally transforms manual operations across various aviation use cases,” Haramaty shares.

Indeed, at the aiOla booth, visitors will see live demos showcasing:

• Hands-Free Safety Reporting: Witness how frontline teams, like ground crew or maintenance staff, can complete complex safety reports using natural speech, in any language, even amidst background noise, with zero typing. This directly translates spoken observations into structured data for immediate analysis.
• Real-time Maintenance Logging: See mechanics update work orders and log detailed observations using their voice, ensuring precision and compliance without breaking focus from their task.
• Operational Dispatch & Updates: Experience how voice commands can streamline ground operations, flight departures, and personnel coordination.

“We’ll be highlighting our Jargonic foundation ASR model, which significantly outperforms conventional ASR systems in understanding industry-specific terminology and noisy environments,” says Haramaty. “This isn’t just about cool tech; it’s about showing how voice AI delivers tangible business value by making operations safer, faster, and more data-rich. Expect to see AI that works where real work is happening, not in a lab or an office, but right on the tarmac, in the hangar, or at the gate.”

Hear more from aiOla at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Amir Haramaty, Co-Founder & President, aiOla, is participating in a Fireside Chat alongside Kushal Pasari, Director of Data Engineering (GenAI COE, ML Eng & Platform Ops), United Airlines, titled ‘AI & The Future of Aviation: Reshaping Travel with Spoken Data’.

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Amadeus (Gold Sponsor and Exhibitor)

Amadeus – a Gold Sponsor of FTE Global 2025 – is a global technology leader that powers the travel and tourism industry. Its purpose is to make the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Amadeus’ technology enables better journeys by connecting key players across the air transport ecosystem – from airports and airlines to ground handlers and border control authorities. The company is committed to making smoother, safer and more efficient travel experiences through innovation and collaboration.

For airports, Amadeus provides a fully integrated portfolio of passenger servicing solutions, from booking to border, and operational systems that optimise terminal efficiency and resource planning. Its cloud-native approach enhances agility, reduces costs and empowers customers to scale as their needs evolve. For airlines, Amadeus provides a full range of systems that manage the passenger experience and operations at the terminal, as well as comprehensive solutions that support optimal service recovery during disruption. For border authorities, Amadeus offers digital identity, traveller verification and border control solutions that support smart, secure and frictionless borders.

FTE Global aligns with Amadeus’ commitment to drive innovation and collaboration across the travel ecosystem and is the ideal stage for the company to showcase how it is enabling smoother, safer and more seamless journeys worldwide. Amadeus’ strategic goals are clear: to strengthen partnerships with airports, airlines, and government stakeholders to highlight its leadership in digital identity and border management, and to reinforce its vision of a fully connected travel experience.

As well as being a Gold Sponsor, Amadeus is exhibiting at FTE Global, where it is unveiling something truly groundbreaking – a unique way to visualise the seamless passenger journey experience. Come and try for yourself a live demonstration of how Amadeus is connecting the dots across every airport touchpoint– it’s interactive, educational and evolving every day! What’s more, Amadeus’ expert team will be onsite ready to engage, inspire and share the stories behind its latest customer successes, including leading airports and border authorities.

Hear more from Amadeus at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Jean François (Jeff) Lennon, Senior Vice President Border Authorities, Amadeus, is participating in a session focused on ‘Advancing Digital Identity & Seamless Travel Efforts’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Ariadne (Gold Sponsor and Exhibitor)

Ariadne – a Gold Sponsor of FTE Global 2025 – is a data integration and intelligence platform designed specifically for the air transport ecosystem. “Airports already generate vast amounts of operational data, from flight schedules, delays, and parking, to passenger flow, energy consumption, and retail transactions,” says Dr. Georgios Pipelidis, CEO, Ariadne. “However, these datasets typically exist in isolated silos that cannot ‘speak’ to one another, limiting the ability to extract actionable insights. Our solution bridges these silos by introducing the passenger trajectory as a unifying primary key.”

Ariadne’s ambition is to become the trusted technology platform that airports worldwide use to manage and optimise terminal operations. Its mission is to help operations managers at every airport cut through the noise, understand what artificial intelligence (AI) can truly deliver, and differentiate between what is expensive, what is affordable, and, most importantly, what is actionable today.

“At FTE Global 2025, we want attendees to not just hear about Ariadne’s capabilities, but experience them first-hand,” Pipelidis shares. “Ariadne is defined by rapid installation, precise data collection, and a scalable infrastructure that can adapt to airports of any size. To bring this to life, visitors to our booth (E34) will be able to engage with a live demonstration that spans the entire event venue. The experience will be immersive and interactive. Attendees can opt in to use our system themselves, whether to navigate to a specific point in the expo or to observe real-time analytics showing the success and engagement levels of different areas of the event. This hands-on approach allows visitors to see our technology’s curb-to-gate tracking accuracy in action.”

Beyond tracking, Ariadne will showcase its power to integrate siloed datasets. “Our demo will illustrate how passenger movement data can be combined with other sources, for example, sales transactions from airport concessionaires or flight schedules and operational data from the Airport Operational Database (AODB),” Pipelidis explains. “This integration creates a unified, real-time operational picture, enabling airports to improve passenger experience, optimise resource allocation, and boost non-aeronautical revenue. In short, attendees can expect to leave our booth with a clear vision of how Ariadne’s technology can transform terminal operations, from data silos to seamless, AI-ready intelligence.”

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Assaia (Gold Sponsor)

Assaia International AG – a Gold Sponsor of FTE Global 2025 and a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is a global leader in artificial intelligence (AI)-powered computer vision technology that is transforming how the aviation industry manages aircraft turnaround operations. “Our solutions are not just optimising individual processes, they are redefining how airports and airlines plan, operate, and scale airside operations,” explains Tim Toerber, President – Americas, Assaia.

The company’s flagship products, the ApronAI Suite and TurnaroundControl, transform aircraft turnaround operations by using advanced AI to monitor and timestamp all key activities in real-time. These solutions provide precise, real-time visibility and predictive insights that allow airports and airlines to orchestrate turnaround operations with greater control, unlocking new levels of safety, efficiency, and airside capacity. By making turnaround processes more predictable, Assaia enables stakeholders to better utilise infrastructure, adapt to operational pressures, and future-proof their performance.

“For example, by leveraging Assaia’s solutions, United Airlines reduced average ground delays by nearly 2 minutes, while Toronto Pearson International Airport achieved a 44% reduction in average taxi-in time,” Toerber shares. “From unlocking gate availability and streamlining aircraft sequencing to preventing avoidable delays, Assaia enables more efficient use of constrained infrastructure. This is especially critical as airports face growing demand without proportional increases in physical capacity. Our AI-powered solutions empower operational teams to turn data into action, enhancing flow management across the entire airport ecosystem.”

Assaia’s decision to become a Gold Sponsor of FTE Global 2025 reflects its commitment to driving innovation and collaboration within the aviation industry. “As part of this sponsorship, Assaia is proud to sponsor the prestigious FTE Global Pioneer Awards, which celebrate groundbreaking advancements that are shaping the future of air travel,” says Toerber. “This aligns perfectly with Assaia’s mission to empower the industry with transformative technologies. The strategic goal is to showcase how Assaia’s solutions address critical challenges like capacity constraints, on-time performance, and sustainability while fostering a culture of innovation. We also see FTE as a platform to demonstrate the real-world results we’ve delivered at scale – from a 6% reduction in ground delays to 4% faster turnaround times – and why so many of the world’s leading airports and airlines have therefore chosen Assaia.”

Hear more from Assaia at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Tim Toerber, President – Americas, Assaia, is participating in a session focused on ‘How do we leverage technology, innovation and new approaches to create Smart Ramp operations around the world and create holistic solutions to cover airline/airport/handler needs?’

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Atrius (Gold Sponsor and Exhibitor)

Atrius – a Gold Sponsor of FTE Global 2025 – is a cloud platform and applications brand as part of the Acuity Intelligent Spaces segment of Acuity. Atrius believes in harnessing the value of data within a space by making data accessible, usable, and actionable. Its data platform and industry-leading cloud applications for building performance and spatial intelligence maximise occupant experiences and transform spaces for smarter, safer, and greener outcomes. Atrius products help airports and airlines to enhance the passenger journey, streamline operations, and boost revenue through a suite of SaaS solutions like Atrius Wayfinder and Atrius Locator. Seamlessly integrating with existing infrastructure, Atrius provides real-time location intelligence and consistent spatial data across platforms via its Venue Management System (VMS). This unified approach enables intuitive wayfinding and fosters collaboration among stakeholders, creating a connected travel experience that improves flow, engagement, and operational efficiency.

FTE Global is a convergence point for aviation leaders, and Atrius is proud to be part of this dynamic ecosystem. The company’s strategic goal is to showcase how its open platform supports smarter operations and sustainable growth. Atrius aims to build partnerships that align with its mission of delivering seamless, data-driven travel experiences. By participating, it is reinforcing its commitment to innovation, collaboration, and shaping the future of air travel.

In addition to being a Gold Sponsor, Atrius is exhibiting at FTE Global, where attendees will experience how Atrius Wayfinder, its indoor mapping solution powered by blue dot technology, delivers real-time, personalised navigation. Imagine step-by-step directions that can be adjusted to factor in terminal renovations or highlight nearby concessions or lounges without having to wonder aimlessly. The Atrius Wayfinder solution makes this and more possible and is all able to be integrated into existing digital channels like signage, websites, mobile phones, and kiosks, making travel more intuitive, accessible, and stress-free.

Atrius will demonstrate how spatial data can reduce bottlenecks, minimise missed connections, and provide dynamic recommendations and time-to-gate insights. What makes Atrius products unique is the ability to scale across systems and stakeholders. Atrius creates a unified layer of intelligence that brings buildings, people, and services into sync, helping airports improve both operations and the traveller experience.

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BagID (Gold Sponsor and Exhibitor)

BagID – a Gold Sponsor of FTE Global 2025 and a Partner of the FTE Baggage Innovation Working Group – is a Norwegian travel tech company developing products and solutions that make air travel with checked baggage more seamless, efficient and stress-free. BagID is one of the two leading providers of electronic bag tags (EBTs) globally – and the only one offering digital baggage check-in and tracking. By working with two major Internet of Things (IoT) ecosystems, Apple Find My and Samsung SmartThings Find, passengers can follow their bags whenever they travel. BagID aims to change the way we travel with checked baggage by making bags smarter, enhancing passenger satisfaction, boosting airline and airport profitability, and contributing to a more sustainable air travel experience.

BagID aims to establish the company as one of the key players and contributors to the IATA 10-year Baggage Roadmap. It is not only delivering hardware (electronic bag tags, BagID 2) – but also working with the world’s largest airport operator in number of passengers to develop new software solutions which enable a better every day journey for all, be it passengers, handlers, airlines, or the airport operator itself. For BagID, FTE Global is a perfect arena for this, enabling it to participate as a Gold Sponsor and take part in important discussions around the future of aviation and the necessity for collaboration across continents and companies to contribute to a better future in aviation for all.

In addition to being a Gold Sponsor, BagID is exhibiting at FTE Global. At the BagID booth, visitors can meet the team, interact with them, see a demonstration of how the electronic bag tag works and fits into the passenger journey, learn how it supports airport operations, and discuss the future of baggage handling in aviation.

BagID is moving into infrastructure, and after signing a €1.75 million contract with the world’s largest airport operator (by passenger numbers) in June, it will together with Aena develop a collaborative platform and solutions for baggage tracking over the next few years. At the same time, BagID will continue to improve and develop hardware to accompany its software solutions, as EBTs will still be a key component in interacting with passengers.

BagsID (Gold Sponsor and Exhibitor)

BagsID – a Gold Sponsor of FTE Global 2025 and a Strategic Partner of the FTE Baggage Innovation Working Group – is committed to reshaping baggage handling through innovation. “FTE Global provides the ideal platform to showcase our artificial intelligence (AI)-powered baggage biometric technology to a global audience of aviation stakeholders,” explains Richard Camman, Chief Executive Officer, BagsID. “Our goal is to demonstrate measurable results from the FTE/BIWG Canada Proof of Concept (powered by BagsID), drive broader adoption, and form strategic partnerships for future expansion around baggage handling.”

Indeed, the FTE Global exhibition will feature a BIWG PoC Showcase Zone – Sponsored by BagsID – where attendees can expect an insightful presentation of the BIWG PoC in Toronto and Vancouver. “We will explain how computer vision technology transforms baggage identification and boosts operational performance of the existing BHS infrastructure, reducing exceptions drastically and providing a rich data-position,” says Camman. “Through interactive dashboards, real-time data, our hardware and operational visuals, we’ll show how we’re achieving over 99% read accuracy at YYZ and YVR, engaging both technology and operations leaders in a data-driven dialogue.”

The PoC spans Vancouver and Toronto and uses BagsID’s BagBridge solution for intra-airport baggage tracking across SSBDs and in-system tracking points at read rates exceeding 99%+ on a continuous basis. BagsID’s AI is designed to identify bags in varying conditions and for various use cases, overcoming issues and reducing reliance on barcodes. This paves the way for seamless full-journey baggage tracking at and across airport boundaries and systems, enhancing compliance and further supporting the seamless passenger journey.

“FTE events bring a high concentration of decision-makers, real-world innovators, and next-gen solution providers into one strategic space,” Camman adds. “We value the sharp focus on outcomes over concepts. This year, we’re excited to present tangible proof from the YYZ/YVR PoC and engage in serious conversations about scaling smart baggage infrastructure globally.”

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iProov (Gold Sponsor and Exhibitor)

iProov – a Gold Sponsor of FTE Global 2025 – provides biometric solutions for trusted identity assurance, enabling the world’s most security-conscious organisations to streamline secure digital and physical access. In the air transport ecosystem, iProov’s technology is reshaping the passenger journey. Its most prominent work is in partnership with U.S. Customs and Border Protection, where it is helping to redefine the international arrivals process. “Through initiatives like Enhanced Passenger Processing at Orlando International Airport and the Seamless Border Entry (SBE) program for Global Entry members – which is already operational at eight major international hubs including Miami (MIA), Los Angeles (LAX) and Houston (IAH) – our ‘on-the-move’ technology allows travellers to be verified simply by moving past a camera,” explains Dominic Forrest, Chief Technology Officer, iProov. “The system is so fast that by the time a traveller reaches the desk, their identity has already been confirmed, allowing the officer to simply welcome them into the country.”

This creates an entirely new throughput model. iProov’s system can process over 12 people per minute through a single checkpoint – a dramatic increase compared to e-gates that take 30-40 seconds per person or the traditional interview method with a border officer, which takes even longer.

“FTE Global is the definitive platform where the future of travel is shaped,” says Forrest. “Our goal as a Gold Sponsor is to showcase how proven biometric technology makes a truly secure and seamless travel experience a reality today. This is especially critical as the U.S. prepares for its ‘mega-decade’ of international events, and we are here to collaborate with industry leaders to solve the immense challenge of increasing passenger volumes without compromising security.”

iProov is also exhibiting at FTE Global, where visitors will experience a first-hand look at its fast, secure, and efficient on-the-move biometric technology. “We’re excited to demonstrate not just the seamless passenger experience, but also the underlying innovations that make it possible,” Forrest shares. “Attendees can learn about our hardware-light approach, which uses powerful, commercially available commodity hardware for easy maintenance and scalability. This means airports don’t have to lock into costly, proprietary ecosystems.”

Hear more from iProov at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Dominic Forrest, Chief Technology Officer, iProov, is participating in a session focused on ‘Advancing Digital Identity & Seamless Travel Efforts’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Meta and MSM.digital (Gold Sponsors and Exhibitors)

Meta and MSM.digital – Gold Sponsors of FTE Global 2025 – are participating to underline their shared commitment to scaling Extended Reality (XR) in aviation. “Our goal is to showcase real-world use cases, strengthen airline partnerships, and accelerate the transition from pilot phase to fleet-ready deployments,” says Camillo Stark, Deputy Managing Director, MSM.digital. “This event marks a key milestone for expanding the inflight XR ecosystem.”

In addition to being Gold Sponsors, Meta and MSM.digital are exhibiting at FTE Global, where visitors will experience the next generation of the XR Inflight Library – a curated portfolio of AAA-quality XR applications, optimised for airline deployment. The library spans key categories, including Immersive Entertainment, Education & Learning, Gaming & Interactivity, and Well-being & Mindfulness. Stark explains that all content is certified for aviation, controller-free and intuitive, optimised for Travel Mode, motion sickness–reduced, and monetisation-ready. “This isn’t just a demo – it’s a blueprint for how airlines can launch scalable, immersive passenger experiences today.”

Last year at FTE Global, Meta and MSM.digital previewed the world’s first XR inflight experience with Lufthansa as part of its Allegris Business Class suites. “The Lufthansa MVP received outstanding feedback,” Stark shares. “Passengers appreciated the immersive experience and comfort, while Lufthansa saw strong NPS scores and a high acceptance rate. The system’s light hardware footprint and flexibility stood out.”

Building on this, Meta and MSM.digital are now moving into scale-up mode: expanding to more aircraft types, growing the app library, and partnering with new airlines for broader deployment.

“FTE brings together the global aviation innovation community – from airlines and OEMs to tech leaders and visionaries,” Stark adds. “We value the hands-on format, open dialogue, and opportunity to co-design the future of passenger experience. This year, we look forward to conversations around XR certification, revenue enablement, and the standardisation of immersive services at fleet level. Visit our joint booth for live XR demos, or book a private session to explore pilot opportunities and integration pathways. Join us for curated breakout discussions on the future of immersive IFE. The inflight experience is entering a new era. XR is no longer a prototype – it’s ready to scale. Let’s shape this future together.”

Hear more from Meta at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Christine Trodella, Vice President, Meta Reality Labs, will deliver a keynote titled ‘Elevating Aviation with Extended Reality – Unlocking the potential of Immersive Experiences to reimagine collaboration among air transport stakeholders’.

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Nagarro (Gold Sponsor and Exhibitor)

Nagarro – a Gold Sponsor of FTE Global 2025 – is a global digital engineering and consulting leader with a full-service offering. “At Nagarro, we help our clients become human-centric, digital-first organisations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable,” explains Steve Hodges, Co-Practice Lead – Aviation, Nagarro. “Today, we are around 17,500 experts across 39 countries, with a broad and long-standing customer base, primarily in Europe and North America.”

Nagarro’s services cater to multiple industries, including travel and aviation. By harnessing cutting-edge tech and deep domain expertise, the company helps its airline and airport clients achieve digital transformation across all core lines of business. Nagarro’s fluidic enterprise approach converges artificial intelligence (AI) with human ingenuity, helping major players in the air transport ecosystem reach new levels of success.

As a Gold sponsor and exhibitor at FTE Global, Nagarro aims to showcase how strategic partnerships and cutting-edge technology can redefine the future of air travel. Also, through this strategic participation, Nagarro aims to underline its position as a leader in digital transformation in aviation, drive co-innovation with industry stakeholders, and demonstrate smart digital solutions powered by AI.

“With 20+ years in the aviation industry, Nagarro has been consistently partnering and innovating with key names in the air travel space, including Lufthansa Systems, Star Alliance, Dublin Airport, and Vienna Airport, to name a few,” says Hodges. “In terms of AI innovations, Nagarro is at the forefront, with several smart accelerators developed and tailored exclusively for airlines as well as airports. At the Nagarro booth (C18), our aviation experts aim to showcase our intelligent AI-powered solutions to future-proof air transport providers, as well as share insights on how to evolve as a business in this dynamic industry.”

Nagarro is looking forward to engaging conversations, showcasing a glimpse into its latest innovations, and some fun interactive experiences planned for FTE Global attendees. “Whether you’re curious about digital transformation, looking for collaboration opportunities, or just want to say hello, we’ll be there to connect,” Hodges adds.

Hear more from Nagarro at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Steve Hodges, Co-Practice Lead – Aviation, Nagarro and Vinay Yadav, Practice lead – Aviation, North America, Nagarro, will share a case study on ‘Agentic AI in Travel’.

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NetTracer (Gold Sponsor)

Reunitus’ NetTracer Suite stands as the gold standard for airline baggage reconciliation, offering an intelligent, purpose-built platform that transforms the handling of mishandled luggage into a precise, data-driven, and passenger-focused process. Built to adapt to a variety of needs, NetTracer – a Gold Sponsor of FTE Global 2025 and a Partner of the FTE Baggage Innovation Working Group – allows airlines to deploy individual components alongside their existing systems, filling critical gaps or enhancing current capabilities without disruption.

“With its advanced tracing algorithms, seamless airline systems integrations, and rigorous compliance safeguards, NetTracer empowers airlines to achieve peak operational performance while delivering a best-in-class passenger experience that restores confidence and satisfaction for travellers worldwide,” shares Brock Warner, SVP of Strategic Partnerships.

As a Gold Sponsor, Reunitus is signalling its deep commitment to advancing innovation in airline baggage and customer recovery operations. “FTE Global provides the perfect forum to engage with industry thought leaders, highlight the full scope of our NetTracer platform and connect directly with both current and future partners through meaningful 1:1 conversation,” says Warner. “Our goal is simple: to share, listen, and collaborate. We are here to show how NetTracer is helping airlines reduce costs, improve DOT performance, and elevate the passenger experience, while also learning more about the evolving needs of the global aviation community.”

The company always strives to stay on the forefront of technology and bring cutting-edge solutions to its customers. It recently launched version 7.0 of its platform, which has a host of new artificial intelligence (AI)-enabled capabilities.

Looking ahead, Warner is eager to participate and connect at FTE Global. “Whether you are exploring ways to increase digital self-service adoption, reduce mishandling complaints, or streamline claims processing, we have real-world solutions that are already delivering measurable results. If your airline is looking for practical, scalable improvements in customer recovery – especially around baggage, Lost & Found, or claims – then let us make the most of this event and talk. Bring your pain-points, and we will bring ideas.”

Hear more from NetTracer at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Byron Smith, Chief Technology Officer, NetTracer and Reunitus, is participating in a session focused on ‘Achieving a revolution in baggage by 2030’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Persona (Gold Sponsor)

Persona – a Gold Sponsor of FTE Global 2025 – offers a best-in-class unified identity platform that gives businesses the building blocks they need to design and manage fully customisable KYC, AML, KYB, and identity verification programs across 200+ countries and territories, helping them meet compliance standards, fight fraud, and build trust throughout the customer lifecycle.

Beyond identity verification, Persona’s platform provides an intuitive case review tool and a flexible orchestration layer to help businesses automate their identity operations from end to end – from setting custom rules to ingesting third-party data and triggering external actions. As a product and engineering-focused company, Persona is proud to serve a number of companies as they scale, including LinkedIn, OpenAI, Twilio, Square, Etsy, Udemy, Travelex, and Gusto.

Founded in 2018, Persona is headquartered in San Francisco and serves any business that needs to verify its customers online, including retail, fintech, marketplace, delivery services, real estate and hospitality, HR, edtech, legal services, home and childcare services, and more.

Publicis Sapient (Gold Sponsor)

Publicis Sapient – a Gold Sponsor of FTE Global 2025 – is a digital business transformation company. It partners with global organisations to help them create and sustain competitive advantage in a world that is increasingly digital. Publicis Sapient operates through its expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineering and Data, which combined with a culture of curiosity and deep industry knowledge, enables the company to deliver meaningful impact to its clients’ businesses through reimagining the products and experiences their customers truly value. Publicis Sapient’s agile, data-driven approach equips its clients’ businesses for change, making digital the core of how they think and what they do.

Hear more from Publicis Sapient at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Teaque Lenahan, Managing Partner & Group VP, Publicis Sapient, is moderating ‘The FTE AI Symposium – Part 2: A deep-dive into Agentic AI and the move towards Artificial General Intelligence’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Springshot (Gold Sponsor)

Springshot – a Gold Sponsor of FTE Global 2025 and a Strategic Partner of the FTE Baggage Innovation Working Group – is a purpose-built collaboration platform designed for the aviation industry. “We bridge the gap between frontline teams, management and third-party partners by digitising work coordination, real-time communication and operational accountability,” explains Rob Blair, Chief Commercial Officer, Springshot. “Today, we support airlines, ground handlers, FBOs and airport operators across the globe by streamlining turnaround coordination, enabling compliance and capturing operational data that enhances performance and safety.”

Springshot integrates seamlessly into the air transport ecosystem by empowering front-line users through its web and mobile applications while offering APIs and powerful data visualisation that align stakeholders from gate to gate.

“FTE Global continues to be the definitive forum for innovation in air transport,” says Blair. “We chose to become a Gold Sponsor because we believe in the value of cross-industry dialogue and collaboration. Our strategic goal is to spotlight how Springshot is unlocking operational efficiency and resilience through human-centred software design, data intelligence and AI-powered insights. FTE is an ideal setting for us to build partnerships, challenge assumptions and explore how technology can elevate frontline aviation work globally.”

Springshot is continuing to push the boundaries of how artificial intelligence (AI) can be practically applied to improve safety, compliance and operational decision-making. Building on the company’s recent work embedding AI-based compliance tools directly into its applications, Springshot is hosting and refining AI models that detect operational risks and provide actionable feedback in real time. “We are also helping partners further harness the rich operational data we generate, both for immediate decision-making and strategic planning,” Blair explains. “By uniting AI-driven compliance enforcement with data-powered insights, we’re offering the industry the tools needed to operate more safely, efficiently and intelligently than ever before.”

The Springshot team will be present at FTE Global and encourages attendees to schedule time via the FTE app in advance for an open conversation about their operational challenges. “Our message is simple: frontline workforce are the beating heart of aviation, and we must equip them with tools that match the complexity and importance of their work,” Blair adds.

Hear more from Springshot at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Doug Kreuzkamp, CEO, Springshot, is participating in a session titled ‘Crowdsourced Safety: What 4,400 Photos Can Teach AI (and us)’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Synaptic Aviation (Gold Sponsor)

Synaptic Aviation – a Gold Sponsor of FTE Global 2025 – is a Miami-based company that uses artificial intelligence (AI) and computer vision to improve airport ground operations. Its platform seamlessly integrates with existing airport cameras and infrastructure to provide real-time insights into aircraft turnaround, gate utilisation, and operational safety. By automating manual tasks and offering predictive data, Synaptic helps airlines and airports increase efficiency, reduce delays, and lower fuel consumption, supporting a smarter, safer air transport ecosystem.

Synaptic Aviation is proud to return as a Gold Sponsor of FTE Global 2025, continuing over three years of active engagement with the event and its mission to drive innovation in airport operations. The company will showcase its AI-powered platform designed to drive safer, smarter, and more efficient ramp operations.

“Synaptic has maintained a flexible architecture, adapting to each customer’s unique network and privacy requirements,” says Justin Kester, VP Global Sales, Synaptic Aviation. “We develop custom software modules, such as audio features, to meet specific needs. Our platform can be deployed on-premise, in the cloud, or in a hybrid configuration. For cloud deployments, we support Azure, AWS, Google Cloud, and private cloud environments. We operate within customers’ existing ecosystems and integrate with their information systems. For example, we even push alerts directly to Microsoft Teams for one customer. The technology is proven, delivers an extremely attractive ROI, and we believe it will be adopted globally by airports and airlines within the next 10 years, whether through Synaptic or a competitor. When evaluating providers, it’s critical to consider product quality (particularly the quality of information delivered), deployment capabilities, and vendor flexibility. On all three fronts, we’re confident you’ll be hearing much more from Synaptic very soon.”

At this year’s FTE Global, Synaptic is particularly excited to showcase its latest AI-driven solutions, engage with forward-thinking aviation professionals, and explore new collaborations that drive smarter, safer, and more efficient airport operations. The Synaptic team will be available to provide demos of its latest AI-powered solutions and discuss how it can help optimise airport operations.

Hear more from Synaptic Aviation at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Justin Kester, VP Global Sales, Synaptic Aviation, is participating in a session titled ‘Pilot stories: What are hard lessons learned, and secrets, to a successful innovation journey?’

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

TWAI (Gold Sponsor and Exhibitor)

TWAI – a Gold Sponsor of FTE Global 2025 – is revolutionising travel technology by reshaping how travel content is distributed. With seamless integration into modern Passenger Service Systems (PSS), TWAI empowers airlines to deliver their offerings with exceptional efficiency and cost savings. Its innovative solutions include NDC-based technology for streamlined distribution, Dynamic Packaging to increase cart value, and advanced Payment Orchestration for higher conversion rates.

“FTE is one of the few places where airlines, innovators, and disruptors come together with a shared goal: to move our industry forward,” says Jim Hetzel, Vice President, Product Innovation and Strategy, TWAI. “At TWAI, we’re in the business of solving real challenges for real people. We’ve felt the pain of legacy systems and fragmented retailing first-hand, and we’re building smarter, faster, more flexible solutions that help airlines truly own their commercial future. Being a Gold Sponsor is our way of saying: we’re invested. Not just in showing off what we’ve built, but having meaningful conversations with partners, with prospects, and with anyone who’s trying to make modern airline retailing actually work. Our goal is to listen, learn, and collaborate; because that’s how lasting progress happens.”

In addition to being a Gold Sponsor, TWAI is exhibiting at FTE Global and attendees can expect a hands-on look at how TWAI is reshaping airline retailing – from frictionless B2C and B2B bookings, to intelligent payments that drive higher conversion. “We’re especially excited to showcase our GQ Retail, GQ B2B, GQ API and GQ Pay platforms, which are modular, scalable, and fast to deploy,” Hetzel shares.

TWAI helps airlines unlock new revenue streams while cutting the cost of legacy distribution. Its NDC-native solutions connect directly to travellers and agencies, enabling dynamic bundling, real-time pricing, and seamless upsell opportunities.

“What I appreciate most about FTE is that it’s not just another conference – it’s a forum where people are willing to have real conversations about where the industry is headed and how we get there together,” Hetzel adds. “At FTE Global 2025, I’m especially looking forward to rolling up our sleeves with airline leaders and talking about what’s working, what’s stuck, and how we break through, and we’re excited to be part of it.”

Veovo (Gold Sponsor)

At its core, Veovo – a Gold Sponsor of FTE Global 2025 – helps airports solve the same tension they all face: balancing demand and capacity across passengers, aircraft and bags and doing so in a way that protects service, cost efficiency, and resilience. “We do this through a set of best-of-breed operational systems: an AODB to keep all aviation partners aligned on live flight operations; resource management that adapts to real-world constraints; people flow measurement to predict and fix pressure points before they become problems; and billing tools that support any type of rate structure to underpin new operating models, and link actual activity to accurate charges,” explains James Williamson, CEO, Veovo. “Each is powerful on its own. But the real value comes when they work together – because every decision affects the next. “A gate reassignment affects transfer times, queue build-up, and pushback delays. A road closure shifts show-up patterns, which hits check-in and security. Our platform brings live data, prediction, and decision support into one place, so teams can understand what’s happening, what’s likely to happen next, and the best response. We also believe in flexibility. As more airports shift to common use, they don’t need to buy a bundled RMS, CUPPS, and CUTE from one vendor for example. Our systems integrate with what’s already in place, or with the best-fit hardware and partners to meet needs. We’re supporting over 140 airports on this journey, helping them build toward Total Airport Management and intelligent connected operations.”

At FTE Global this year, Veovo is especially looking forward to hearing how other airports are using predictive models and real-time data to rethink planning, not just long-term, but day-of-operations decisions. “And we’re excited to share examples from our customers: like Schiphol’s use of granular curb to gate passenger movement data or Edinburgh Airport’s adoption of a new generation airport operations system,” says Williamson. “You’ll find us in the sessions, on the show floor, or at one of FTE’s fantastic social events, which is where the most useful conversations often happen.”

If you’re grappling with stand planning bottlenecks, unpredictable queues, or systems that don’t talk to each other, Veovo is here to help you take the next step, whether that’s improving a single process or building toward a more coordinated, adaptive operation.

Hear more from Veovo at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. James Williamson, CEO, Veovo, is participating in a key conference session: ‘The Technology Leaders Conversation – What are the technologies, and underlying infrastructure and approaches needed, to drive real transformation in air transport?’

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

VibeQuest (Gold Sponsor and Exhibitor)

VibeQuest – a Gold Sponsor of FTE Global 2025 – is redefining what’s possible for wellness in economy class. “Our proprietary, patent-pending technology transforms air travel from a painful, frustrating, and exhausting ordeal into a restorative, multi-sensory experience targeting physical strain, mental/emotional fatigue, temperature dysregulation, and cognitive depletion in real-time,” says Brandon T. Capps, Founder & CEO, VibeQuest. “It’s a game-changing passenger upgrade for airlines: reduced complaints, happier passengers, better reviews, larger market share, and new ancillary revenue. We’re not adding comfort, we’re reprogramming the flying experience for passengers and airlines.”

VibeQuest will bring the experience to life at FTE Global where, alongside being a Gold Sponsor, the company is also exhibiting. Visitors will be able to test VibeQuest Bliss – a portable carry-on wellness module engineered for posture alignment, spinal decompression, sleep assistance, and in-transit calm. The company will also be introducing its signature product, the VibeQuest Luxe.

“The VibeQuest Bliss delivers core inflight wellness in a streamlined, accessible form, perfect for travellers who crave relief without complexity,” Capps explains. “Its adjustable lumbar support empowers passengers to fine-tune their spinal alignment and back pressure relief on demand.”

Meanwhile, the flagship portable wellness module, the VibeQuest Luxe, is engineered specifically for economy class travellers seeking restoration without compromise. “Luxe delivers advanced posture alignment, thermoregulation, and multi-sensory recovery through integrated heat therapy, cooling airflow, micro-vibration massage, real neck, sleep, and ergonomic support, all in a sleek, compact unit designed to fit seamlessly in your backpack or under the seat in front of you,” Capps shares.

This is just the beginning – multiple new products are slated for release in 2026 and beyond.

See the VibeQuest experience come to life at its FTE Global exhibition booth, where Capps adds that the company’s team is available for direct meetings throughout the event. “Come to our booth, sit, and experience it. If you’ve ever wanted to arrive feeling better than when you boarded, you’ll get it in seconds. Reach out early if you’re serious about innovation, pilot programs, or ancillary revenue. The first mover advantage is very real. We’re not here to compete with neck pillows. We’re here to take over.”

Hear more from VibeQuest at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Brandon T. Capps, Founder & CEO, VibeQuest, is participating in the conference agenda with a presentation titled ‘How can we enhance health and wellness experiences for passengers, especially in economy?’ 

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

SkySquad (Silver Sponsor)

SkySquad – a Silver Sponsor of FTE Global 2025 – provides VIP-style airport assistance that helps travellers move through the airport with ease, from curb to gate. “Our trained team members meet passengers at the terminal and support them every step of the way, including check-in, security, and boarding,” explains Julie Melnick, Founder & CEO, SkySquad. “We serve families, seniors, travellers with disabilities, and anyone who could benefit from an extra set of hands.”

By partnering directly with both airlines and airports, SkySquad integrates seamlessly into existing operations. Its service reduces passenger stress, improves on-time performance at the gate, and acts as an extension of frontline teams – providing extra staffing during peak hours, without burdening airport or airline resources.

“We chose to sponsor FTE Global 2025 because we believe in the power of collaboration to create a better passenger experience,” says Melnick. “SkySquad is actively expanding, and FTE brings together the exact ecosystem – airlines, airports, and innovators – that we want to engage. Our strategic goals are to introduce SkySquad to new partners, especially forward-thinking airlines and airports; showcase the dual value of our model: improved customer experience and operational support; and form pilot partnerships in new markets to demonstrate our service’s effectiveness.”

SkySquad is currently operating an enhanced VIP service that includes expedited TSA access, concierge check-in, and luggage assistance at select airports. It is also expanding its on-demand booking model, allowing travellers to book SkySquad onsite in real-time – a differentiator from traditional, pre-scheduled services.

“We love that FTE brings together innovators who aren’t afraid to challenge the status quo,” Melnick adds. “The event offers real opportunities to connect with decision-makers who are actively shaping the future of travel. This year, we’re especially excited to meet with new airport partners and airline executives who want to offer premium passenger experiences – without premium overhead. If your team is looking for ways to reduce traveller stress, improve operations, or boost NPS – without adding internal workload – we’d love to talk. SkySquad is the partner that makes premium service easy.”

Hear more from SkySquad at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Julie Melnick, Founder & CEO, SkySquad, is participating in a session focused on ‘How do we now revolutionise the gate and boarding experience, and other key airport stress points?’

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Exhibitors

AAT Automation

With over 30 years of experience in industrial automation and more than 15 years in automated baggage loading, AAT Automation GmbH’s ABLE (Automated Baggage Loading Equipment) helps airports improve efficiency, reduce manual work, and integrate smoothly into existing baggage handling operations by automating the loading of baggage into ULDs and carts.

As an exhibitor at FTE Global, the goal of AAT Automation – a Partner of the FTE Baggage Innovation Working Group – is to present the company and its products, especially ABLE Mk2 and ABULS, to the airport industry, and to close the automation gap that still exists in the manual loading and unloading of passenger baggage.

“Our newly developed ABLE Mk2 is ready for the market,” says Juergen Bamminger, Project Management and Sales, AAT Automation. “We are eager to discuss the integration possibilities of our systems and their KPIs with airports, airlines, baggage handling system providers, and other interested parties. Please visit us at our booth (H14) and/or contact us through the FTE app to arrange a meeting. We look forward to discussing how our solutions can improve baggage handling processes and help you achieve your operational goals.”

ADB SAFEGATE

ADB SAFEGATE is a global leader in providing advanced solutions for airport performance, focusing on optimising airside operations and enhancing the safety, efficiency, and sustainability of aviation infrastructure. The company specialises in intelligent systems for airfield lighting, gate automation, tower systems, and airport management software.

ADB SAFEGATE is known for its commitment to revolutionising airport operations by integrating smart technology and innovative solutions. At FTE Global, the company will showcase technology innovations, including solutions for airport operations, including airfield ground lighting, gate automation, and integrated tower systems. Cutting-edge solutions also include intelligent airfield ground lighting systems, which enhance safety and efficiency during aircraft movements. Meanwhile, advanced gate automation technologies include automated docking guidance systems (A-VDGS) and turnaround management tools.

ADB SAFEGATE often emphasises forward-thinking technologies. Examples include:

• Artificial intelligence (AI)-driven airport solutions: AI-powered decision-making systems that optimise airport operations, reduce delays, and improve passenger experiences.
• Data-driven airport performance management: tools that collect and analyse real-time data for predictive maintenance, resource allocation, and operational planning.
• Sustainable lighting solutions: next-generation LED lighting systems with reduced energy consumption and increased durability.
• Seamless integration platforms: comprehensive systems that connect airfield, gate, and tower operations into a single, unified platform for greater efficiency.
• Smart gate management: solutions that use Internet of Things (IoT) and machine learning to streamline aircraft docking and improve turnaround times.

“ADB SAFEGATE is at the forefront of enabling airports to meet the growing demand for air travel while addressing challenges like sustainability, capacity constraints, and operational efficiency by combining innovation with practical solutions that deliver measurable results,” says Doug Woehler, Director or Business Development and Sales North America, ADB SAFEGATE. “FTE Global is a fantastic opportunity to collaborate, share ideas, and explore innovation together. Our team is here to listen, learn, and discuss how we can support your initiatives and help drive success.”

ALBA Robot

ALBA Robot is building a new standard in autonomous personal mobility. Its robotic solutions, including the ALBA Caddie – an autonomous luggage transport assistant – are designed to enhance accessibility, streamline airport operations, and create new non-aeronautical revenue streams. “We integrate seamlessly with airport services, offering smart mobility options for underserved travellers such as families, elderly passengers, and individuals with limited mobility, all while reducing operational strain on staff and improving passenger flow,” explains Andrea Bertaia, CEO and Co-Founder, ALBA Robot.

As an exhibitor at FTE Global, ALBA Robot’s goal is to engage with forward-thinking airport, airline and service provider leaders who are actively seeking innovations that balance passenger experience, operational efficiency, and commercial value. “We’re here to showcase how autonomous mobility can elevate accessibility while opening new opportunities for cost savings and monetisation,” says Bertaia. “FTE Global is the perfect platform to meet partners ready to pilot or scale these technologies.”

Attendees can experience the latest robot added to the company’s autonomous micro-mobility platform, the ALBA Caddie, live and in action. This autonomous robot follows passengers while carrying their luggage or waits for them at the gate, freeing them to navigate the terminal independently and comfortably. “We’re excited to demonstrate how ALBA Caddie not only improves the journey for travellers with specific needs but also creates scalable business value through a dual-revenue model,” Bertaia shares. “Our team will be on hand to walk visitors through real-world use cases, pilot results, and deployment strategies.”

ALBA Caddie will be on display and ready to demonstrate at the ALBA Robot booth (A4). “We encourage attendees to stop by, take a test walk, and learn how this small robot is solving large problems in the airport environment,” Bertaia adds. “Our message is simple: accessibility and operational excellence don’t have to be at odds. With the right technology, they can go hand-in-hand – and we’d love to show you how.”

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Analogic

Analogic – a Partner of the FTE Baggage Innovation Working Group – is a leading provider of advanced aviation security solutions to the US Transportation Security Administration (TSA), and to airports and airlines worldwide. Its aviation security screening solutions provide the highest level of threat detection available, leveraging 50 years of CT innovation, combining Computed Tomography (CT) imaging with advanced Explosives Detection System (EDS) threat detection software. Analogic takes a consultative and holistic approach that maximises security, passenger experience, and operational effectiveness. Ask Analogic, ‘How to optimise passenger throughput at the security checkpoint?’ Analogic can model existing checkpoint performance to facilitate measurable improvements to help airports meet their throughput goals.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Azalea Robotics

Azalea Robotics – a Partner of the FTE Baggage Innovation Working Group – is transforming airport baggage handling through automated, intelligent robotic systems. “Our solutions streamline bag transfers, reducing injuries for ground crews, minimising mishandled luggage, and helping flights depart on time,” explains John B. Stroud, COO, Azalea Robotics. “We work and integrate seamlessly with today’s airports, creating a safer, more reliable, and more efficient passenger journey from check-in to destination.”

As an exhibitor at FTE Global, Azalea Robotics’ primary goal is to unveil REACH I (Robotic Element for Advanced Cargo Handling) to the aviation community. “This marks the first time airports and airlines will see our system in action,” says Stroud. “We’re looking to connect with forward-thinking operators to explore integration opportunities and launch pilot programs that reimagine the future of baggage handling.”

Visitors to the Azalea Robotics booth will experience REACH I through video demonstrations that showcase its real-world performance, with engineers and industry experts ready to answer technical and airport-specific questions. “We also have an exciting, yet-to-be-announced innovation in testing, and FTE Global attendees could be the first in the world to see it,” Stroud shares. “We invite airports, airlines, and industry innovators to stop by our booth for a first-hand look at how our robots can transform baggage operations. Our team will be onsite throughout the event, ready for live demos and in-depth discussions.”

BEUMER Group

BEUMER Group – a Strategic Partner of the FTE Baggage Innovation Working Group – is a leading international intralogistics company, specialising in the design, manufacturing and implementation of airports, conveying, sortation & distribution systems. It is a family-owned business, founded in 1935, and operates globally with over 5,600 employees. BEUMER is known for its focus on long-term, deep relationships with its clients, quality, sustainability and innovation.

As an exhibitor at FTE Global, BEUMER Group seeks to reconnect with its existing client base and showcase its signature ICS Baggage Handling Systems to the broader aviation community – including airports, airlines, consultants and general contractors.

As the ICS market grows in North America, BEUMER Group is proud to showcase its technology to airports of all sizes, along with self-bag drop and checkpoint technology solutions.

The BEUMER Team will be staffed at its exhibition booth (C22) throughout FTE Global and looks forward to meeting attendees there in person.

Bi3 Technologies

Bi3 Technologies is a leading data and artificial intelligence (AI) consultancy, specialising in delivering cutting-edge solutions to complex problems across the air transport ecosystem. It partners with airports, airlines, and aviation stakeholders to transform operational efficiency, enhance passenger experience, and unlock data-driven decision-making.

“We offer a broad range of services including data strategy, cloud-native data platform implementation, real-time analytics, video analytics, AI/ML modelling, and managed operational support,” explains Rodney Agassi, Managing Director, Bi3 Technologies. “Our experience with some of the world’s busiest airports, including Sydney Airport and Changi Airport, positions us uniquely to understand the aviation sector’s priorities around safety, efficiency, sustainability, and customer experience.”

As an exhibitor at FTE Global, Bi3 Technologies’ will demonstrate how its real-time analytics, AI/ML capabilities, mobile app and video analytics solutions can drive measurable impact across operations, safety, and customer engagement. The company also aims to engage with airport operators, airlines, technology partners, and integrators to explore collaboration opportunities across North America and beyond. “We’re especially interested in partnering with organisations focused on digital transformation, data-driven operations, and sustainability,” says Agassi.

Developed in collaboration with major international airports, Bi3 Technologies’ mobile app empowers ground operations teams with real-time data on the tarmac – from gate assignments and flight schedules to baggage handling updates and incident reporting. “It enhances situational awareness, reduces radio dependency, and allows staff to make faster, more informed decisions on the move,” Agassi shares. “We’ll have live demos showing how it streamlines communication between airport control centres and field teams.”

Meanwhile, Bi3 Technologies’ advanced video analytics platform enables airports to monitor and optimise critical areas such as passenger flows, security queues, restricted zones, and stand occupancy, all in real time. Leveraging computer vision and machine learning, it delivers actionable insights for operational efficiency and passenger experience. Attendees can explore real-world use cases, including how this solution helped reduce queue times and enhance safety at Sydney Airport.

“Visitors to our booth can interact with our experts, test-drive our apps, and see first-hand how data and AI are being used to modernise airports globally,” says Agassi. “We’re also excited to share case studies and explore how these innovations can be tailored to U.S. and international airport environments.”

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Chargerback Lost and Found Solutions

Chargerback Lost and Found Solutions is a no-cost, patent protected, lost and found software. As a web-based application, it allows airlines and airports (as well as other entities in the travel, hospitality and entertainment fields) full inventory management of their lost and found items. Chargerback also contains integrated shipping, return and disposal options, making the platform an all-in-one solution, that is using the latest technology including artificial intelligence (AI) to provide a best-in-class solution to turn what was once a negative customer experience into a positive.

As an exhibitor at FTE Global, Chargerback’s key objective is to continue to let the aviation industry know there is a best-in-class, no cost solution to their lost and found needs.

“Chargerback is constantly evolving and staying up-to-date with the latest technology trends,” says Dallas Colodny, VP of Business Development and Partner Retention, Chargerback Lost and Found Solutions. “AI is the hot topic of late and we are continuing to expand ability in our software. Visiting us at our booth is the best way to connect with us. We have been around for over 15 years and are very experienced in our field. We pride ourselves not just on our software but our customer service.”

Cincinnati/Northern Kentucky International Airport (CVG)

Cincinnati/Northern Kentucky International Airport (CVG) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – returns to FTE Global because it delivers impact, not just inspiration. “Our goal is to showcase real deployments, foster meaningful conversations, and reinforce our commitment to collaborative innovation,” explains Larry Krauter, CEO, CVG Airport. “We’re expanding our footprint in 2025 to highlight not only what’s possible, but what’s already in progress and working.”

Attendees can expect an experience grounded in validation over vaporware. They will see tested technologies already deployed across CVG’s airport ecosystem, including artificial intelligence (AI)-powered operational tools, accessibility-forward solutions, and real-world applications of smart infrastructure.

“We’re proud to stand shoulder-to-shoulder with a growing number of partner companies, doubling in partner presence,” says Krauter. “Pavilion visitors can expect a cross-section of infrastructure innovators and trusted aviation collaborators.”

CVG is proud to highlight these partners at its Pavilion in the FTE Global exhibition, with more to be announced soon:

• Donovan Energy – powering sustainability through energy-efficient solutions.
• Volan – real-time location intelligence and asset tracking.
• InfoTap – gamified feedback systems that drive real engagement.
• Hello Lamp Post – AI-powered conversational public engagement.
• British Consulate General Chicago – The Department for Business and Trade is the UK’s department for economic growth and investment supporting UK-based businesses.

“Each brings a validated success story, made stronger through CVG’s commitment to real-world testing and scaling,” Krauter shares. To learn more about CVG’s program and dive deeper on its partners, click here.

Collaboration is CVG’s catalyst. It doesn’t just pilot – it co-develops by embedding partners into an airport-as-a-metropolis ecosystem, offering a unique proving ground to validate, iterate, and scale innovations that can extend into hospitality, healthcare, sports venues, and beyond. This approach turns innovation from an isolated event into a shared, transformative journey.

“FTE attracts doers, not just dreamers,” says Krauter. “The event convenes a global network of industry leaders who are building the future, not waiting for it. We value the honest exchange, the energy of breakthrough thinking, and the chance to accelerate ideas from conversation to execution. This year, we’re especially excited to expand our partner showcase and deepen peer-to-peer learning across sectors.”

Visit the CVG Pavilion, your nonstop destination for innovation, where the airport will be activating live demos, peer discussions, and partner showcases throughout the event. “Our message is simple: if you’re seeking collaborators who move fast, test realistically, and scale responsible, we’re here for it,” Krauter adds. “Let’s build what’s next, together.”

Hear more from Cincinnati/Northern Kentucky International Airport (CVG) at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Brian Cobb, Chief Innovation Officer, CVG Airport, is participating in ‘The FTE AI Symposium – Part 1: Case Studies on how organisations are putting AI to work across their businesses’. Cobb will deliver a joint presentation alongside Steve Cundy, Founder & CEO, Tuatara Consulting, and Tom Driscoll, Director – Service Delivery, Tuatara Consulting, titled ‘Listen in on how CVG is going CLEAR with scalable, AI-enabled software for critical limits evaluation and alternative routing to maximise strategic growth and minimise bottlenecks’. Meanwhile, Cobb is also participating in ‘The FTE Robotics & Autonomous Vehicles Symposium’. He will deliver a joint presentation with Miles Garner, Director of Sales and Marketing, Aurrigo, titled ‘Insights and recommended practices from CVG on planning and scaling autonomous vehicle use at airports (Mapping, Testing, Modelling, Simulation, Testing, Deployment, Scaling. Rinse and repeat)’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Copenhagen Optimization

Copenhagen Optimization – a Partner of the FTE Baggage Innovation Working Group – excels in improving airport operations and does it through data-driven analytics and strategic consultancy combined with its innovative software solution Better Airport®.

The company passionately believe that operating an airport should be simple and efficient. Better Airport connects the dots between operations, analysis, and planning for the entire airport operation. Put simply, Better Airport will give you more confidence in the complex, operational decisions Copenhagen Optimization knows you must make, and it will enable you to make them faster.

Working with more than 50 airports globally, Copenhagen Optimization offers its unique services and technology to support airports of all sizes.

Custom America

Custom America creates solutions that help make travel smoother for both passengers and operators, from check-in to boarding and everything in-between. It provides high-speed printers, self-service kiosks, mobile tools, and OEM components that work seamlessly within airport and airline systems. “Our goal is to help reduce delays, keep lines moving, and improve the travel experience for everyone,” explains Melissa Boyles, Marketing Manager, Custom America.

As an exhibitor at FTE Global, Custom America wants to connect with people across the air transport industry, share ideas, and show how the company’s printing and self-service products can solve everyday challenges in airports and terminals. “FTE gives us the chance to listen, learn, and work alongside aviation leaders to make travel better,” says Boyles. “Visitors will be able to see our technology in action, including printers for bag tags and boarding passes, as well as kiosks and mobile solutions built for busy travel environments. We’re excited to share our newest printer models that combine speed, reliability, and easy integration into existing systems.”

The best way to connect with Custom America is to visit its booth (C16) to see the tech up close, ask questions, and explore ideas for how it can help streamline operations and elevate the passenger experience. “We’re ready to collaborate with aviation innovators who want to make travel smoother, faster, and more connected,” Boyles adds.

DataArt

DataArt – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is a global software engineering firm and a trusted technology partner to market leaders. With more than 5,000 consultants and engineers across 40+ global locations, DataArt designs and builds tailored technology solutions that help move the air travel industry forward. “We support the aviation ecosystem by building scalable, cloud-native platforms, enabling real-time data intelligence, and integrating AI/ML to drive operational efficiency,” explains Tim McMullen, VP, Aviation and Travel Technology, DataArt. “From booking and servicing platforms to flight operations and sustainability initiatives, DataArt helps aviation companies modernise legacy systems and launch innovative, customer-centric solutions. As a proud member of the FTE Digital, Innovation & Startup Hub, we’re committed to fostering transformation across the industry.”

As an exhibitor at FTE Global, DataArt’s goal is to connect with aviation and travel leaders who are exploring new ways to grow through technology. “FTE Global is the ideal platform to showcase how our deep domain expertise and engineering excellence help solve real-world challenges in aviation,” says McMullen. “We aim to foster new collaborations, share our most recent innovations like AILA, and contribute to the dialogue on how data and AI can reshape the future of aviation.”

Attendees can expect fresh perspectives and in-depth discussions on how DataArt helps aviation companies unlock new levels of agility and intelligence across their operations. The company will be showcasing a range of forward-looking solutions, including:

• AILA (AI Lake Accelerator): DataArt’s latest innovation – a modular, cloud-native framework that unifies siloed airline and airport data into an agentic AI-ready environment. AILA empowers aviation organisations to deploy agentic AI at scale, improve operational efficiency, and enhance the passenger experience.
• AI/ML use cases for airline and airport operations, personalisation, dynamic pricing, and intelligent servicing.
• Cloud optimisation and legacy system modernisation.
• Data-driven platforms and sustainable technology solutions.

The DataArt team will be onsite to walk attendees through these innovations and discuss how the company’s tailored approach supports real digital transformation in aviation. To set up a dedicated meeting in advance, connect through DataArt’s Aviation Page, or reach out via the FTE event app.

dormakaba

dormakaba provides comprehensive access solutions that cover the entire passenger process – from arrival to boarding – as well as secure employee access across the airport. Its systems help airports meet rising security demands, while ensuring convenience and efficiency for all users.

“Our portfolio supports the full passenger journey end-to-end, including arrival and pre-security access, security checkpoints, automated border control, lounge access, self-boarding gates, and exit lane breach control among others,” explains Lars Rosenberger, Vice President Vertical Business Owner Airport & Airline Passenger Processes, dormakaba. “Leveraging advanced sensor technology and biometric identification, our solutions seamlessly integrate into existing airport infrastructure to enhance safety and streamline operations. Serving airport operators, airlines, and service providers, dormakaba delivers the tools for smarter operations, smoother journeys, and higher security standards.”

As an exhibitor at FTE Global, dormakaba’s key objectives include connecting with customers, partners, suppliers, airlines, and airports to build strong relationships; showcasing its innovative access solutions to key industry players; strengthening partnerships across the airport and aviation ecosystem; and highlighting the company’s leadership in secure, seamless passenger and employee access.

Attendees will be able to experience dormakaba’s latest airport access solutions: Argus Air XS, Argus Air, and V60, as well as discover its advanced biometric solutions, and see the company’s management and monitoring software in action. Learn how these technologies work together for smarter, safer airport access. Plus, explore innovations designed to boost security and efficiency in airport operations.

“We’d love to meet you at our booth – stop by anytime to chat, ask questions, or see our solutions in action,” says Rosenberger. “Our team is ready to listen and help find the best access solutions for you. Feel free to reach out before the event to set up a meeting or just drop in during the show. Looking forward to connecting and creating smarter, safer access together!”

EASIER

EASIER is a leading manufacturer of intelligent passenger processing equipment, serving airports, airlines, immigration, and public transportation. Its comprehensive portfolio includes e-gates, kiosks, baggage drop, exit lanes, printers, and scanners. With curb-to-gate biometrics, DCS, and common use connectivity integration, EASIER ensures seamless operations. Renowned for unmatched reliability and responsive support, the company excels at tailoring products to specific needs. Formed in 2019 through the merger of IER and Automatic Systems, EASIER combines self-service expertise with access control leadership. Impressive numbers speak for themselves, as 100 million people pass through EASIER’s gates daily.

eezeetags

The eezeetags® family – a Partner of the FTE Baggage Innovation Working Group – is a global group of companies acting on local markets, advising and producing the eezeetags® product. eezeetags® are developed to empower passenger to a truly staff-less bag drop experience. Speeding up the process, hence creating extra capacity, while reducing operational and fixed costs.

Gateway Business Communications based in CT, is the exclusive sales agent for the Americas and present at the eezeetags® stand at FTE Global. Come and meet the team and experience why over 70 million passengers annually use eezeetags®.

Embross

Embross stands as a leader in constructing cutting-edge kiosks and self-service technologies, enriching clients with the operational efficiency and adaptability necessary for success. Through its seasoned team of professionals specialising in passenger processing solutions, Embross is dedicated to empowering service partners to unlock elevated service capabilities, streamlined operations, and enhanced customer experiences by harnessing the potential of self-service and automation technologies. The company’s far-reaching solutions span the globe, servicing millions of customers annually across diverse sectors, from airports and subways to border control points and car rental facilities.

As an exhibitor at FTE Global, Embross will be showcasing its new Evolution product line – a reimagined generation of self-service hardware built to meet the needs of modern airport environments. Stop by the Embross booth to see what’s next in airport technology – and why the Evolution Series is the next step forward in passenger experience.

The Evolution Series delivers modularity, ultra-compact footprints, biometric readiness, and design flexibility to help airports and airlines scale with confidence. Embross will showcase how it is pushing the boundaries of passenger self-service through smarter kiosk platforms, seamless integration with biometric and payment systems, and support for curb-to-gate self-service strategies.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Fraunhofer IML

Fraunhofer IML – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE Baggage Innovation Working Group – is a globally recognised leader in applied research, specialising in innovative technologies for the logistics and aviation sectors. “With over 40 years of experience in aviation, our department focuses on advancing airport operations through cutting-edge solutions such as Ramp Automation, AI & Camera Vision, Baggage Robotics, and Autonomous Mobile Robots,” explains Dr.-Ing. Harald Sieke, Head of Department Aviation Logistics / Head of Center for Logistics and Mobility, Fraunhofer IML. “We neutrally evaluate the state-of-the-art of technology for specific processes and needs, ensuring the best fit for our customers. Additionally, we develop tailored solutions ourselves when existing technologies do not meet the required standards. By leveraging these approaches, we enhance efficiency, safety, and sustainability in the air transport ecosystem, always maintaining a neutral and customer-focused approach.”

As an exhibitor at FTE Global, Fraunhofer IML’s primary objectives are to showcase its latest research and technological advancements, foster collaborations with industry stakeholders, and highlight the transformative potential of applied research in the aviation sector. Fraunhofer IML aims to engage with attendees to explore innovative solutions that address current and future challenges in airport logistics.

“Attendees can look forward to interactive demonstrations of our technologies, including live showcases of autonomous mobile robots and AI-driven camera vision systems,” Sieke shares. “We are particularly excited to present our advancements in baggage robotics and our ‘Smart Cone’ system, which plays a crucial role in automating aircraft turnaround processes. The ‘Smart Cone’ system is a key innovation that enhances efficiency and coordination during ground handling operations, making it a vital puzzle piece in the automation of airport logistics.”

Fraunhofer IML encourages everyone to engage with its team to discuss their specific needs and challenges. Its message to attendees is simple: “Together, we can shape the future of airport logistics through innovation, collaboration, and a shared commitment to excellence.”

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HID

HID is a global leader in trusted identity solutions, helping airports and airlines modernise passenger processing with secure and efficient identity verification. From check-in to boarding, HID’s biometric authentication, ID document reading and ticket scanning technologies integrate seamlessly with existing infrastructure – eGates, self-service kiosks or desktop stations – to streamline operations and enhance security, while improving the passenger experience. By enabling fast, accurate identity checks at every touchpoint, HID empowers the air transport ecosystem to deliver the seamless, secure journeys today’s travellers expect.

As an exhibitor at FTE Global, HID’s key objectives are to showcase its latest identity verification technologies, engage with industry leaders on the future of secure passenger processing, and explore strategic partnerships that drive innovation across the air transport ecosystem. “We aim to demonstrate how our biometric authentication, ID document reading and ticket scanning technologies integrate seamlessly with airport eGates to enhance security, streamline operations, and elevate the passenger experience,” explains AnnMarie Stenglein, Vice President of Marketing and Commercial Excellence, Biometric Identity Technologies, HID. “FTE Global provides a valuable platform to connect with decision-makers, gather insights on emerging trends, and reinforce HID’s role as a trusted partner in shaping the future of travel.”

At FTE Global, HID is excited to showcase its award-winning BG100 Speedgate, which combines the HID® Facepod™, document reader, and ASSA ABLOY’s Speedgate to deliver a fast, secure, and seamless identity verification experience. “Attendees can expect a hands-on demonstration of how these integrated technologies work together to eliminate bottlenecks and enhance passenger flow,” Stenglein shares. “It’s a powerful example of how HID is redefining the future of travel through innovation and collaboration.”

Visit the HID booth (C24) to experience a live demo of its latest air travel technologies. HID’s team of experts will be there to answer questions, share insights, and explore how the company is shaping the future of passenger processing. “We look forward to connecting with the aviation professionals and showcasing how our innovations are transforming the travel experience,” Stenglein adds.

Kiosk Manufacturer Association (KMA)

The Kiosk Manufacturer Association (KMA) represents many companies in the self-service space providing kiosks, computers, digital signage, vending, lockers, and more to airports. KMA helps clients navigate through the requirements for ADA compliance to facilitate visually-impaired clients to use their equipment.

As an exhibitor at FTE Global, KMA’s primary objective is to provide information concerning the current requirements for ADA compliance and show clients how it can help solve issues regarding decal placement on their equipment. KMA specialises in solving difficult issues concerning ADA compliance for visually-impaired clients, including placement of signage, QR codes, and serialisation.

Leonardo

Leonardo is a global high-technology leader in aerospace, defence, security and automation. In the aviation sector, Leonardo’s Automation Business Unit is a key partner to airports and airlines, delivering advanced baggage handling solutions (BHS) that enhance operational efficiency and reliability. “Our value proposition lies in our proven ability to support the ambitious growth of major airlines at some of the world’s busiest hub airports,” says Ravi Singh, Head of Business Development and Sales (BHS), Leonardo US Automation Inc.

At FTE Global, attendees will see Leonardo’s advanced, integrated technology. Singh explains that the company is excited to showcase a full ecosystem of innovations designed to create a truly intelligent baggage handling system:

• Unmatched sorter reliability: “At the heart of our system is the MBHS® cross-belt sorter, featuring contactless Linear Synchronous Motors (LSM) and an intrinsically redundant design. This eliminates friction and single points of failure, delivering exceptional reliability, energy efficiency, and operational continuity that are essential for maintaining on-time performance.”
• AI-powered bag presentation: “We are leveraging artificial intelligence (AI) to proactively avoid jams and downtime. Our advanced induction lines use AI-driven analysis of bag presentation to ensure each item is positioned correctly.”
• Intelligent automation and control: “We will showcase our ‘Flow Manager’ software, which provides smart, dynamic control of the BHS. It automatically activates or deactivates assets based on real-time demand, significantly reducing energy consumption and component wear. This is visualised through our advanced 3D SCADA platform, which uses Digital Twin concepts to provide an intuitive and powerful interface for monitoring and control.”
• Superior tracking accuracy: “Our systems integrate advanced Automatic Tag Readers (ATR) and Optical Character Recognition (OCR) to ensure that even bags with challenging or partially obscured tags are correctly identified and sorted, minimising mishandled baggage.”
• Linking airport terminals: “Beyond the sorter, we provide the high-speed conveyor solutions necessary to link different terminals and functional areas of an airport, creating a seamless, fully integrated baggage journey from check-in to the aircraft.”

Leonardo is committed to delivering solutions that provide lasting value and support growth for years to come. “We don’t just sell technology; we deliver the operational certainty required to run world-class airport and travel operations,” Singh adds. “We look forward to showing you how we can bring this same value to your projects.”

Loadsters

Loadsters – a Partner of the FTE Baggage Innovation Working Group – is revolutionising ground handling with its modular, battery-powered conveyor system designed specifically for use inside the cargo holds of narrow-body aircraft. By enhancing safety, ergonomics, and efficiency, Loadsters reduces flight turn times, for improved On Time Performance. “Our system integrates seamlessly with existing belt loaders and other GSE, requires no aircraft modifications, and supports efficient in-hold loading and unloading of bulk baggage, mail, and cargo,” explains Gerry Cutler, Founder & CEO, Loadsters. “Critically, Loadsters directly addresses the new EASA Ground Handling Regulations by improving worker safety, ensuring consistent loading procedures, and minimising manual lifting inside the hold.”

As an exhibitor at FTE Global, the company’s goals are to introduce Loadsters to new airline, airport, and ground handling partners, demonstrate how it helps comply with new EASA ground handling regulations, and engage with innovators across the aviation ecosystem. “We aim to expand field trials, secure strategic partnerships, and share how Loadsters can improve worker safety and drive operational efficiency,” says Cutler.

Attendees can expect a hands-on experience with Loadsters’ lightweight, modular conveyor boards. “We’re excited to showcase how Loadsters combines proprietary software with intuitive controls, real-time directional and speed controls, and seamless integration with existing GSE – all while supporting compliance with new EASA safety and handling requirements,” Cutler shares. “Our demo will highlight how Loadsters transforms in-hold baggage handling – making it safer, smarter, and faster.”

Loadsters invites attendees to visit its booth (S12) for a live experience and one-on-one discussion with the team. “You can also schedule a meeting in advance using the FTE scheduling system to discuss a private field trial or request an onsite evaluation,” Cutler adds. “Our message is simple: if you’re looking to meet evolving safety standards, reduce injuries, and improve turn time performance, Loadsters is ready to help. Let’s connect!”

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Lufthansa Industry Solutions

Lufthansa Industry Solutions is an IT and digitalisation partner for the Lufthansa Group and many other companies in the aviation industry. It helps airports, airlines, and ground handlers improve operations by combining deep industry knowledge with cutting-edge technology. “Our focus is on building smart, reliable solutions, from data integration to AI-driven decision-making, that fit smoothly into existing systems and workflows,” explains Didem Uzun, Director of Digital Transformation, Lufthansa Industry Solutions. “We support our partners in managing complexity and driving efficiency across their operations.”

At FTE Global, Lufthansa Industry Solutions’ goal is to highlight how real-world artificial intelligence (AI) and intelligent video solutions can deliver measurable value today. “We’re focused on connecting with innovation leaders who are ready to move beyond experimentation and toward scalable deployments that address real operational pain-points,” says Uzun.

Attendees can expect live demos of practical AI applications designed to solve real challenges across airport and airline operations. “We’ll showcase our agentic AI use cases for disruption management, baggage and turnaround optimisation, and AI-driven decision-making, offering a glimpse into how airlines can move from reactive to proactive operations,” Uzun shares. “We’re also excited to feature Cognigy, the most comprehensive and user-friendly AI agent platform available today. At our booth, we’ll demonstrate how automated self-service chat assistants powered by Cognigy are helping airlines manage high volumes during disruptions. These agents can rebook flights, provide alternative options, issue refunds, and share travel updates, enhancing customer experience while reducing pressure on contact centres.”

This is all part of our broader suite of smart solutions, including:

• IRIS Video Analytics – for people and object counting in terminals
• Turnaround Monitoring – tracking over 30 key turnaround events with intuitive real-time and historical KPIs
• GateVision AI – counting passengers and carry-on items at the gate
• Smart Lounge – measuring dwell time and table availability

The best way to connect with Lufthansa Industry Solutions is by visiting its booth (F36) and scheduling an appointment with any of its specialists onsite via the event app. “Our team will be there to walk you through live demos, share real-world use cases, and have focused conversations around how our solutions can help you improve operations and customer experience,” Uzun adds. “Whether you’re looking to optimise turnaround processes, enhance situational awareness, or scale customer service, we’re ready to engage.”

Hear more from Lufthansa Industry Solutions at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Stanislaw Schmal, Director Digital & AI, Lufthansa Industry Solutions US, is participating in ‘The FTE AI Symposium – Part 2: A deep-dive into Agentic AI and the move towards Artificial General Intelligence’.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Nomad eSIM

Nomad eSIM provides global mobile data connectivity in over 200 destinations, helping airlines and travel brands offer passengers affordable and seamless roaming solutions. “Our platform integrates via API, SDK or hosted microsite, allowing partners to deliver eSIMs as an ancillary product or embedded benefit – whether for leisure travellers or staff on the move,” explains Jonny Tindal, Enterprise Sales Director, Nomad eSIM. “We’re already working with major carriers across Europe, North America and Asia to support ancillary revenue, boost loyalty and enhance the digital travel experience.”

As an exhibitor at FTE Global, Nomad eSIM is looking to connect with innovative airlines, OTA and travel partners who are exploring ways to improve digital journeys and unlock new revenue streams. “It’s also a chance to catch up with existing clients, share product updates and explore strategic collaborations in areas like loyalty, fintech and telecoms,” says Tindal.

Attendees can expect live demos and real-world partner use cases – from one-tap eSIM activation to fully white-labelled app integrations. “We’ll be showcasing how eSIM can serve both passengers and airline teams, particularly for business travel or disruption scenarios,” Tindal shares. “We’re especially excited to introduce our latest gifting model, which is delivering excellent results in driving redemption and top-up conversion.”

At FTE Global, visitors can engage with Nomad eSIM by visiting its booth or arranging a meeting in advance. “We’d love to explore how eSIM can align with your digital and commercial goals,” Tindal adds. “Our message is simple: global connectivity doesn’t have to be complex – let’s make it easy, scalable and built around your passengers.”

Outsight

Outsight’s software solutions track and digitise human and vehicle motion using 3D LiDAR data. Transportation hub operators, including airports, train stations, sport venues, road infrastructure, and industrial sites, can now access precise and anonymous Spatial Intelligence data to enhance operations, optimise visitor experiences, and increase security and safety. Outsight’s international team of scientists and engineers drives solution development from Paris, San Francisco, and Sophia-Antipolis (Nice). To support global outreach, the company also operate commercial offices in the UK, Belgium, Spain, Hong Kong, and Singapore. Outsight believes that accelerating 3D perception technology adoption through robust and scalable Spatial AI solutions will significantly contribute to a smarter, safer, and more sustainable world.

Outsight’s Passenger Journey Intelligence Center (PJIC) is a Spatial Intelligence platform that transforms how airports understand and manage passenger flows. Powered by 3D LiDAR and Spatial AI, the PJIC delivers real-time, anonymous tracking of every individual and vehicle from curb to gate, providing operators with insights into passenger behaviour, queue dynamics, and resource utilisation. By continuously capturing position, profile, and movement data across all touchpoints of the passenger journey, the PJIC allows airports to significantly improve their operational efficiency and enhance overall travel experience, while providing more personalised services at the same time.

This is not a future concept – it’s already making a difference in some of the world’s busiest airports. Since 2022, PJIC has been deployed across four continents. Each deployment has shown the value of having a live, holistic view of passenger movement – from reducing wait times to improving the way terminals are used. As airports face rising traffic and higher expectations, PJIC is helping them stay one step ahead.

Pattern

The Pattern team, based in Erie, Colorado, brings harmony to airport operations by connecting people, robotics and data infrastructure. “Airports are inherently dynamic and often chaotic, but Pattern’s modular suite of tools is designed to bring greater predictability, efficiency, and safety to these environments,” explains Skyeler Smith, Growth Director, Pattern.

From auto-dispatching, process simulation, and strategic deployment of autonomous shuttles and teleoperated solutions, Pattern – a Partner of the FTE Baggage Innovation Working Group – is a forward-thinking partner trusted by major airlines to guide their journey toward full automation.

“Pattern’s elevated airport tech is not something of the future – but technology that is here today bringing value to airlines, airports, and carriers around the globe,” says Smith. “Our team is thrilled to share operational results including 2x efficiency improvements and eliminated missed bags with our tech tools. We’re eager to connect with other forward-thinking partners and share insights from deploying our robotics and software solutions at major airports.”

FTE Global attendees will get hands-on experience with all Pattern solutions, including interactive activities with the Pathfinder autonomous baggage shuttles, the simulation and auto-dispatch system called Pulse, and the intelligent ‘Uber for ramp drivers’ tool, Co-Pilot. “Some booth visitors may even get to take home a baby Pathfinder bot!” Smith shares.

Meet with the Pattern team at its booth (D4) to interact with cutting-edge solutions improving the aviation logistics space. “Our tools were built with and for airport operations experts, and we’re eager to showcase the value we’re adding to the industry,” Smith adds. “See you there!”

Hear more from Pattern at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Kellen Schroeter, CEO & Co-Founder, Pattern Labs, will deliver a joint presentation alongside Gus Naughton, Principal Software Engineer – Innovation, Alaska Airlines, titled ‘What is the in-depth story behind Alaksa Airlines becoming the first airline to automate dispatch on the ramp with AI?’

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

SEIKODO

SEIKODO Corp. is a hybrid bag tag factory based in Japan. It has been dedicated to offering customers quality low-cost products promptly since its establishment in 1991. SEIKODO Corp. has grown into a proven and trusted brand. Its customers are satisfied with its aviation products, including hybrid bag tags.

At FTE Global, SEIKODO Corp. is exhibiting the upgraded Linerless Tag 2.0, which has been made more environmentally friendly utilising a sustainable, silicone-free, recycled PET bottle backing material. With the merits of SEIKODO’s former bag tag (no liner, no garbage and easy to attach), it is now more CS and CX oriented.

SITA

SITA – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Strategic Partner of the FTE Baggage Innovation Working Group – is proud to be the air transport industry’s trusted technology partner. With over 75 years of experience, SITA delivers critical IT and communications solutions that connect every corner of the air travel ecosystem – from airlines and airports to border agencies and ground handlers. “Our global reach and collaborative approach help us drive smarter, safer, and more sustainable journeys for passengers worldwide,” explains Shibani Sinha, Marketing Associate, SITA. “Our goal at FTE Global 2025 is to connect with key industry players, showcase our latest innovations, and explore new opportunities for collaboration. We’re here to listen, inspire, and demonstrate how SITA can help transform the passenger experience and deliver increased operational efficiency.”

Attendees can expect a dynamic, hands-on experience at the SITA booth, with live demos that showcase how its innovations are solving real-world challenges and helping partners operate more efficiently. SITA demos will include:

• Total Optimizer – allows airport teams to dynamically set the relative priority of different aspects, such as operational performance, cost efficiency, passenger experience, sustainability, and more.
• Baggage & WorldTracer – the most trusted global baggage tracking platform, now integrated with Apple’s Share Item Location for faster, privacy-protected bag recovery and smoother passenger journeys.
• SITA Labs – a glimpse into SITA’s research and development arm, focused on transforming travel through emerging technologies like artificial intelligence (AI), blockchain, and next-gen communications.

“Visit us at booth D12 to meet our team, explore our latest solutions, and discuss how we can partner to advance the air transport industry,” Sinha adds. “You can also pre-book one-on-one sessions via the FTE app.”

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

Softtek

Founded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organisations build their digital capabilities constantly and seamlessly, from ideation and development to execution and evolution. Its entrepreneurial drive spans 20+ countries and more than 15,000 talented professionals.

Softtek’s Airline Kiosk Observability is a next-generation solution powered by artificial intelligence (AI) and automation, built to ensure that self-service kiosks in airports operate at peak performance – consistently, efficiently, and proactively. Far beyond traditional monitoring, this observability framework enables intelligent, real-time visibility and automated actions that help prevent issues before they impact operations. By implementing this solution, airlines can strengthen operational resilience and deliver more seamless passenger experiences. Key benefits include:

• Higher availability & smoother operations: real-time monitoring and automated responses minimise downtime, accelerate issue resolution, and ensure kiosks are always ready to serve passengers.
• Cost & resource optimisation: AI-driven diagnostics and automation reduce manual workload, lower maintenance and support costs, and free up teams to focus on higher-value tasks.
• Better experience & strategic insights: reliable kiosk performance results in shorter lines, faster check-ins, and happier travellers – while continuous data analysis supports better decision-making and long-term planning.

This approach helps airlines transition from reactive support to proactive, insight-driven operations – reducing stress, improving service continuity, and creating long-term value.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

TA Connections

TA Connections clients trust the company to streamline the disruption process and mobilise the world’s busiest crew teams. With services from creating full resolution plans for disrupted passengers – including hotel accommodations and transportation services – to creating roaming agents to simplify the airport check-in process, TA Connections is there to create an elevated experience for airline passengers and airlines. “We’ve partnered with more than 160 airlines to reduce costs, eliminate process inefficiencies, and improve customer loyalty by digitising and automating otherwise analog, manual systems,” explains Rob Miller, SVP Business Development, TA Connections.

As an exhibitor at FTE Global, TA Connections will highlight how it provides end-to-end solutions for airline operations, including:

• How to reduce costs across your airline’s operation, from crew layover management to passenger IROP events
• How to reduce your lost baggage events and claims costs, and increase baggage handling efficiency
• How to mobilise and empower your agents to resolve passenger concerns in the moment as they occur
• How to improve your passengers’ inflight, airport, and baggage experiences
• How to automate your airline’s payment processes, crew scheduling and logistics, and passenger disruption resolution

“For over two decades, TA Connections has offered solutions to give airlines unprecedented access to the options, controls and insights they need to streamline their corporate lodging program and optimise their investment in travel,” says Miller. “We’re particularly excited to showcase TA Disruption Hub, a solution for disrupted passengers that creates a customised disruption resolution plan for each passenger. This solution not only builds trust with passengers during a difficult time, it also saves airlines significantly.”

Learn more by visiting the TA Connections booth for a personalised demonstration on how to reduce costs, improve the passenger experience, and increase revenue.

Upstream Works

Upstream Works provides enterprise-ready, secure AI and omnichannel contact centre solutions that improve agent and customer experiences in some of the world’s leading companies. “Our flagship AgentNow solution enables instant, on-demand access to remote agents via live video, voice and chat,” explains Jeff Palmer, Chief Revenue Officer, Upstream Works Software. “Travellers can easily connect using QR codes, weblinks, mobile devices, and kiosks – no app downloads are required. Designed for quick deployment and airline-proven, our solutions help deliver personalised, responsive support across touchpoints during critical moments.”

With AgentNow, airlines can quickly alleviate travel frustrations and turn them into opportunities for memorable brand moments with face-to-face, empathetic interactions. On-demand human support reduces friction, boosts satisfaction and strengthens brand loyalty. “AgentNow powers United Airlines’ Agent on Demand service, providing passengers with fast and easy access to highly skilled remote agents, eliminating the need to wait in long lines,” says Palmer. “With AgentNow, United Airlines ensures passengers can quickly receive a resolution, even in high-stakes and emotional moments like flight delays, missed connections, and lost baggage.”

At FTE Global, Upstream Works’ objective is to engage with travel and airline industry leaders to better understand their traveller experience and operational needs. “We look forward to exploring opportunities to discuss and collaborate on innovations that enhance passenger and employee experiences with the wide range of delegates that will be in attendance,” Palmer shares. “We will be showcasing Upstream Works AgentNow along with our AI and omnichannel solutions, demonstrating how they transform day-of-travel experiences and drive operational efficiency.”

Attendees will experience on-demand traveller CX through a product walkthrough and demonstration of AgentNow, showcasing how Upstream Works’ AI-powered solutions transform the day-of-travel experience and streamline operations. “All demonstrations will be live, and we encourage attendees to put themselves in the shoes of a busy traveller on their day of travel,” says Palmer.

Keep a particular eye out for an interactive touchpoint with Upstream Works boarding passes. Scan the QR code on your pass to experience AgentNow in action and see how the on-demand CX solution makes it easy for travellers to access support anywhere, anytime. “Attendees can also discover our innovations in partnership with United Airlines and learn how we’re redefining airline and employee experiences across the traveller journey,” Palmer adds.

Vidtronix

In addition to being a leading manufacturer and supplier of boarding pass and baggage tag printers for the aviation and travel industry, VidTroniX offers a full line of check-in and security related products. Since 1999, VidTroniX has installed over 100,000 ATP and MAP printers and recently expanded its global presence in the marketplace with major installations in the Middle East, portable check-in stations, incorporation of its printers into large-scale kiosk projects and RFID baggage tag printers. The new VidTroniX ATP6 printer offers both wireless and Bluetooth connectivity along with 10 ips print speeds. The embedded Linux operating system facilitates ATP6 remote management and integration into a user’s custom application.

Volkswagen of America

Volkswagen of America, Inc., headquartered in Reston, Virginia, is the U.S. arm of Volkswagen Group – one of the world’s largest and most innovative automakers. It proudly manufactures the Atlas, Atlas Cross Sport, and all-electric ID.4 at the company’s Chattanooga, Tennessee facility – the world’s first automotive plant to earn LEED® Platinum certification. This milestone underscores Volkswagen’s deep commitment to sustainability, American manufacturing, and forward-thinking mobility. Its expanding line-up, including the iconic and all-electric ID. Buzz, is designed to meet the dynamic needs of today’s fleet customers. With a nationwide network of over 600 independent dealers, Volkswagen offers broad accessibility and dependable support for fleets across the country. The company is there to support fleet needs every step of the way – with innovative, reliable solutions that move your business forward.

Volkswagen Corporate Fleet is proud to participate as an exhibitor at FTE Global 2025 to showcase its leadership in sustainable mobility solutions for the aviation industry. As airlines, airports, and transportation stakeholders work toward ambitious electrification and sustainability targets, Volkswagen offers practical, innovative fleet options that can help achieve those goals today.

Volkswagen will present the all-electric ID. Buzz van and all-electric ID.4 SUV – versatile, zero-emission vehicles designed to support a range of airport and airline operations, from passenger and crew transport to airside logistics. By integrating Volkswagen’s EVs into ground transportation strategies, aviation partners can reduce operational emissions, lower total cost of ownership, and deliver a cleaner, quieter, and more enjoyable travel experience.

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

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