
Darin Juby, Director Baggage Services, Greater Toronto Airports Authority & Head of Baggage Transformation, FTE
Darin Juby, Director Baggage Services at Greater Toronto Airports Authority (GTAA) succeeded Andrew Price as Head of Baggage Transformation at FTE in June 2022, after working with us as an FTE BIWG Captain since the group’s inception. Darin carries on with his work for GTAA while driving us forward too, focusing his energy with us to deliver on the missions of the BIWG, and to nurture and develop the membership base.


Samuel Ingalls
Principal,
Barich, Inc.


Jose Salamo
Associate Director, Baggage Services,
Greater Toronto Airports Authority


Jason Odey
Director, Global Baggage Excellence,
Air Canada


Idar Sørgjerd
Manager, Baggage Handling Service, Technical Infrastructure & Innovations,
Avinor


Kevin Kleist
Emerging Trends Advisor,
Southwest Airlines


Nancy Baggio
Director Baggage Operations and Capacity,
Vancouver Airport
Our Captains – Senior figures from Southwest, Avinor, Toronto Pearson, & Air Canada committed to driving change
Our captains set the high-level agenda for the BIWG. Each day, they tackle reducing operating costs, delivering outstanding customer service, and dealing with operational challenges. As a result, they bring an unparalleled insight into baggage operations globally. Samuel Ingalls, Principal, Barich, Inc. , continues his work with the captains to ensure the working group achieves the ambitions set out in the initial FTE Business Model Transformation Think Tank, which was the catalyst for this effort.
Supported by key figures from the FTE Leadership Team:


Daniel Coleman
Founder & CEO,
Future Travel Experience


Corrie Thompson
Commercial Director
Future Travel Experience


Kerry Parks
Key Account Manager,
Future Travel Experience


Marta Dimitrova
Editor & Hub Community Manager,
Future Travel Experience


Ali Loving
Head of Events,
Future Travel Experience


Ryan Ghee
Head of Strategy & Development,
Future Travel Experience