FTE Baggage Innovation Working Group

BIWG Leadership & Captains

Darin Juby - Head of Baggage Transformation GROUP LEAD
FTE Transformation Leadership

Darin Juby

Head of Transformation

Future Travel Experience

Over the past 34 years, Darin has worked in airport operations, with 8 years as Director of Baggage Services at Greater Toronto Airports Authority (GTAA). Darin succeeded Andrew Price as Head of Baggage Transformation at FTE in June 2022, after working with us as an FTE BIWG Captain since the group's inception. Darin focuses on driving the BIWG forward to deliver on its core missions, while nurturing and expanding our global membership base.

Global Visionaries

Our Captains

Senior industry leaders driving operational excellence, standardization, and technology adoption across global baggage operations.

CAPTAIN
Samuel Ingalls

Samuel Ingalls

Principal

Barich, Inc

CAPTAIN
Jason Odey

Jason Odey

Director, Baggage & Airside Innovation

Air Canada

CAPTAIN
Kevin Kleist

Kevin Kleist

Head of Emerging Trends

Southwest Airlines

CAPTAIN
Dennis van Kleef

Dennis van Kleef

Programme Lead Baggage

Royal Schiphol Group

CAPTAIN
Anja Schuhmacher

Anja Schuhmacher

Senior Manager Airport Experience & Partnerships

Lufthansa

CAPTAIN
Scott Goodwin, C.M.

Scott Goodwin, C.M.

FTE BIWG Captain

CAPTAIN
Allen Yuarata

Allen Yuarata

Director - Terminal, Baggage and Groundside Services

Vancouver Airport Authority

FTE Support Team

Key figures from the Future Travel Experience team supporting group initiatives.

Corrie Thompson

Corrie Thompson

Commercial Director

Future Travel Experience

Kerry Parks

Kerry Parks

Head of Customer Accounts

Future Travel Experience

Marta Dimitrova

Marta Dimitrova

Head of Marketing & Communications

Future Travel Experience

Ali Loving

Ali Loving

Head of Events

Future Travel Experience

Ryan Ghee

Ryan Ghee

Chief Operating Officer

Future Travel Experience