REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Marina Lützenberger, Program Director, Corporate Strategy & Digitalization, discusses how Fraport has successfully scaled 50+ digitalisation projects in five years – from AI and robotics to workflow optimisation.
The winners of the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2026 will be announced during an awards ceremony on 10 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events.
Meet the 12 nominees for the FTE Airport Digital Transformation Power List EMEA 2026, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Meet the 12 nominees for the FTE Airline Digital Transformation Power List EMEA 2026, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Ahead of his participation at APEX FTE EMEA and Ancillary & Retailing 2026, Brian Horgan, Transformation Lead, discusses how Aer Lingus is enhancing ramp and baggage operations through digital transformation, real-time data, and a focus on empowering frontline teams.
We are delighted to announce that Changi Airport Group has signed up as a Headline Partner of APEX FTE EXPO Asia 2026 – a unique mega event for the aviation sector – which takes place in Singapore on 18-19 November 2026.
On 9-11 February 2026, the FTE Baggage Innovation Working Group gathered in Orlando for three days of inspiration-filled sessions, collaborative discussions, valuable networking, and exclusive tours, hosted by Orlando International Airport.
APEX FTE Ancillary & Retailing will include exciting new features for the 2026 edition, taking place in Dublin on 9-11 June co-located with APEX FTE EMEA, including a dedicated Marketplace and a new Agentic AI Day.
Vantage Group, Iberia, Threedot, MUC, Icelandair, LHR, LOT Polish Airlines, AMS, Kinetic Consultancy, FRA and KEF share their insights into the key trends and technologies that will shape ancillary & retailing strategies in 2026 and beyond.
We are delighted to announce that aviation media and events leader Max Gosney has joined FTE as our new Managing Director, bringing 15 years’ industry expertise and a track record in shaping aviation dialogue and innovation.
At the recent APEX FTE Asia Expo 2025, Jan Takacs, Head of Design & UX, AirAsia MOVE, delivered an insightful keynote on how AirAsia’s new travel platform is fundamentally reshaping the online travel agent (OTA) space.
In this video interview at APEX FTE Asia Expo 2025, Samson Arega Bekele, Group Vice President Customer Experience, shares how Ethiopian Airlines is innovating to enhance end-to-end CX, and much more.
Learn about the exciting plans in place for the FTE Baggage Innovation Working Group in 2026. Among the schedule of in-person meetings are events hosted by GOAA and Heathrow, plus POCs, networking, tours and much more.
To celebrate the end of 2025, Future Travel Experience is delighted to share a selection of exclusive session highlights from our global events, including some of the most talked-about moments of the year.
In this video interview at APEX FTE Asia Expo 2025, Christoph Schulte, Head of B4B, shares what’s new on the product and technology side at DiscoverCars.com, the company’s B4B rather than B2B approach, and much more.
In this video interview, following her participation at the recent APEX FTE Asia Expo, Ambar Franco, Vice President Customer Experience, shares how Star Alliance is laser-focused on customer experience.
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