REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air New Zealand tests a digital identity solution that lets travellers share verified passport information via the app and Apple Wallet. Biometric verification reduces repeated checks, creating a smoother, secure journey from check-in to arrival.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for “smoother and more personalised journeys”.
RIX Riga Airport has started work on its new long-term Master Plan, as well as a strategic environmental impact assessment. The updated Master Plan will include a focus on digitalisation and automation.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
Seamless travel to Aruba’s Queen Beatrix International Airport, using verifiable digital credential technology, is being implemented by SITA in collaboration with Indicio and Aruba Tourism Authority.
Jeffrey Goh, CEO, Star Alliance, discusses elevating customer experience, expansion of Star Alliance Biometrics, and the new “centre of excellence” in Singapore.
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