REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Air Lines has unveiled two new premium spaces at Seattle-Tacoma International Airport: the Delta One Lounge and Delta Sky Club. These enhancements promise travellers an elevated, seamless airport experience.
American Airlines is to build a brand-new Flagship lounge at Miami International Airport along with expanding its Admirals Club lounge footprint with “new and improved spaces to relax, work and play”.
Plaza Premium Group has announced the soft opening of Plaza Premium Lounge Johor Bahru at Senai International Airport. The lounge promises to deliver an elevated, seamless and culturally rich experience.
Lufthansa has opened its First Class Lounge at Munich Airport, elevating the premium experience. A newly designed gastronomic area in the stylish 1,000sqm lounge aims to offer the highest level of exclusivity.
American Airlines has opened two new lounges – its Flagship and Admirals Club lounges – in the A-West Terminal at Philadelphia International Airport for an enhanced pre-flight experience.
Taipei Songshan Airport has welcomed the opening of a new Plaza Premium Lounge. The new lounge blends local culture, cuisine, and comfort to offer travellers an immersive pre-flight experience.
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United Airlines has opened its newly renovated and expanded United Polaris Lounge at Chicago O’Hare International Airport, offering travellers more space, a modern design and elevated amenities.
Avianca, in collaboration with TAP Air Portugal, has opened a VIP lounge at Miami International Airport (MIA). This new premium amenity marks another big step in the airport-wide modernisation of MIA.
Air Canada is introducing its newest Air Canada Café at Montréal-Trudeau, offering a seamless, premium grab and go experience and reinforcing the airline’s commitment to premium lounge offerings.
Korean Air is upgrading its airport lounges and introducing Premium Economy cabins as part of its service enhancement strategy. Renovated lounges at ICN will offer an elevated customer experience.
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Air Canada is introducing its newest Air Canada Café at Montréal-Trudeau, offering a seamless, premium grab and go experience and reinforcing the airline’s commitment to premium lounge offerings.
Korean Air is upgrading its airport lounges and introducing Premium Economy cabins as part of its service enhancement strategy. Renovated lounges at ICN will offer an elevated customer experience.
daa International has announced a strategic partnership with Plaza Premium Group for the management of best-in-class hospitality services at Red Sea International Airport, including four premium lounges.
Liverpool John Lennon Airport is completing the latest phase of passenger improvements with a new Aspire Executive Lounge. A two-tiered offer will include classic Aspire facilities and the Luxe by Aspire.
Plaza Premium Group has unveiled its fifth Plaza Premium Lounge in Taiwan at Taipei Songshan Airport. The vibrant new space is designed to enable travellers to immerse themselves in Taiwanese culture.
Eindhoven Airport has welcomed the opening of a Privium ExpressLounge. The lounge is equipped with a call and work booth and various business facilities to enhance the airport experience.
Plaza Premium Group has opened Numero Uno Caviar Bars at Dubai International Airport and Zayed International Airport “for a redefinition of culinary indulgence for global travellers” and an elevated CX.
British Airways has reopened its Seattle lounge, following an extensive refurbishment, as part of its £7 billion transformation programme to improve the customer experience both on the ground and in the air.
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