REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this video interview, Giovanni Gennaro, Open Innovation Manager, shares how ADR is transforming travel experiences with technology, sustainability, customer-focused solutions and startup acceleration.
International Airlines Group (IAG) – a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024 – has launched the eighth edition of its Hangar 51 Accelerator programme.
In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
Ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Adrian Keating, Executive Director Commercial, shares the PLAY vision for optimising and evolving commercial offerings.
In this interview, Alice Tosti, Acceleration Program & Open Innovation Specialist, ADR, shares details of the response to the third ‘Call4Startups’ as part of its ‘Runway to the Future Acceleration Program’.
The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 28-29 February 2024 at Tampa International Airport for a fantastic collaborative event.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
In this article, we explore examples of collaborative innovation from ADR, IndiGo and GMR. Plus, we share exclusive insights into a new “coalition of the willing” being launched by Schiphol with the FTE BIWG.
In this video interview, Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE, shares plans for the reimagined FTE Hub.
In this video interview, Javed Malik, Chair of the Advisory Board, Ink Innovation, speaks to FTE about his role as a Captain of the reimagined FTE Hub, and the key 2024 themes of AI, Robotics and IoT.
FTE is pleased to announce that Southwest Airlines’ Senior Emerging Trends Advisor Kevin Kleist is becoming FTE’s Head of Innovation, Digitalisation & Startup Engagement, while continuing his important work for Southwest.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
In this video interview, Javed Malik, Chair of the Advisory Board, Ink Innovation, speaks to FTE about his role as a Captain of the reimagined FTE Hub, and the key 2024 themes of AI, Robotics and IoT.
FTE is pleased to announce that Southwest Airlines’ Senior Emerging Trends Advisor Kevin Kleist is becoming FTE’s Head of Innovation, Digitalisation & Startup Engagement, while continuing his important work for Southwest.
ADR Ventures, the new Corporate Venture Capital arm of Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced its initial venture investment with Ottonomy.
In this video interview, Tero Taskila, CEO of startup airline BEOND, shares the strategy for differentiating the carrier from others in the marketplace, as well as plans for a personalised passenger experience.
Royal Schiphol Group hosted members of both the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group on 13 March 2023 for co-located in-person events.
FTE speaks to Edward Shelton, VP – Business Development, ThorDrive, the winner of the inaugural FTE Startup Idol 2022 competition.
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