REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Perth Airport and Qantas have announced an historic agreement, as part of which the airport will invest around $3 billion in new terminal facilities and a new parallel runway for a “seamless, world-class CX”.
Leeds Bradford Airport (LBA) has started construction on its new terminal regeneration. The £100 million development, known as LBA:REGEN, will transform LBA’s existing terminal building and CX.
George Bush Intercontinental Airport (IAH) has been allocated $150 million by Houston City Council as part of the Terminal B transformation, which promises “an elevated CX with cutting-edge technology”.
The largest-ever interior renovation of concourses and passenger gate areas at Minneapolis-St. Paul International Airport’s Terminal 1 is now moving into the second phase of the construction programme.
ORD is to receive an additional $40 million in Airport Terminal Program grant funds. The grant will be used to upgrade customer amenities, improve security screening and expand accessibility at Terminal 3.
Vienna Airport has started its €420 million terminal expansion. The development, to be complete in 2027, includes modern new retail and F&B, new lounges, and a state-of-the-art security checkpoint.
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Katowice Airport has announced plans for its investment programme for 2024-2028. The biggest project planned is construction of a new central passenger terminal designed with functionality and flexibility.
Changi Airport has commenced operations in the northern wing of Terminal 2 after three and a half years of engineering works.
In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
The design for Poland’s new CPK Airport has been unveiled, illustrating the terminal, main railway station and public transport interchange. The concept is centred on “enhancing the experience of travel”.
11-12 November 2025, Singapore
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In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
The design for Poland’s new CPK Airport has been unveiled, illustrating the terminal, main railway station and public transport interchange. The concept is centred on “enhancing the experience of travel”.
Los Angeles World Airports, host of FTE Global on 19-21 September 2023, has celebrated the topping out of the Tom Bradley International Terminal Core at Los Angeles International Airport.
Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as “a once-in-a-decade opportunity to transform the guest experience”.
Vantage Airport Group has broken ground on the new $4.2 billion Terminal 6 at New York JFK International Airport. The development will feature “the latest advances in technology”.
San Antonio International Airport has unveiled preliminary designs for its new terminal, which will “reimagine the passenger experience – creating a sense of place for everyone arriving in San Antonio”.
Cairns Airport is to begin the transformation of its international terminal. It is described as an opportunity to “revolutionise the terminal” and create “a contemporary space” for passengers.
Orlando International Airport’s Terminal C features 15 additional gates, which will increase the airport’s capacity by 25%.
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