REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Cathay Pacific has announced that complimentary WiFi will be offered to Cathay Gold members travelling in all cabins from 15 November 2025, further elevating their inflight experience with a seamless, connected journey.
Virgin Atlantic and Boeing are to implement connectivity modifications across the airline’s fleet of Boeing 787s. These will enhance onboard internet service, bringing high-speed, streaming-quality WiFi to passengers.
Air France, in partnership with Starlink, is to offer complimentary high-speed WiFi onboard all flights. The airline plans to offer the service on 30% of its fleet by end-2025 and throughout its fleet by end-2026.
Southwest Airlines has announced a new partnership delivering free unlimited WiFi for all Rapid Rewards members, beginning on 24 October 2025, as part of an ongoing commitment to elevate the cabin experience.
Alaska Airlines is set to launch Starlink connectivity in 2026, with ultra-fast speeds and dramatically lower latency – unlocking seamless access to live gaming, real-time messaging and high-quality streaming.
Delta Air Lines’ fast, free Delta Sync WiFi is now available to all customers flying across its transatlantic network to Europe, Israel and West Africa, transforming its aircraft into “personalised platforms”.
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Launceston Airport’s Departures Hall is set for a multi-million-dollar transformation, which will see the addition of three new food & beverage venues and the biggest terminal renovation in 20 years.
All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
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British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
Hawaiian Airlines has deployed Starlink’s high-speed, low-latency broadband internet. The carrier’s complimentary WiFi is rolling out on select A321neo aircraft as they are activated over the coming months.
Qatar Airways is collaborating with Starlink to enhance the inflight experience with complimentary high-speed connectivity. Passengers will be able to enjoy ultra-fast Wi-Fi speeds of up to 350Mbps.
SWISS has introduced free use of the internet for chat services such as WhatsApp on all long-haul flights. The new facility is available in all classes of travel, throughout the flight and with no data limit.
Singapore Airlines has extended free unlimited Wi-Fi access to all travellers in all cabin classes, including Premium Economy and Economy, empowering customers “to stay connected, entertained and productive”.
Alaska Airlines, in partnership with Intelsat, plans to outfit its regional jets with high-speed connectivity for a consistent experience across the fleet, meaning it will offer streaming-fast satellite Wi-Fi.
Vietnam Airlines passengers travelling on select Airbus A350 aircraft are now able to enjoy onboard Wi-Fi to text and browse the internet.
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