Norwegian becomes first low-cost airline to introduce free Wi-Fi on intercontinental flights


Norwegian customers flying between Europe, the USA, South America and Asia will be able to stay connected in the skies with the rollout of free and premium high-speed Wi-Fi connectivity on the carrier’s Boeing 787-9 Dreamliner and 737 MAX aircraft.

Norwegian has announced that it will upgrade the passenger experience for long-haul customers with the introduction of inflight Wi-Fi on its growing long-haul fleet of aircraft.

Norwegian customers flying between Europe, the USA, South America and Asia will be able to stay connected in the skies with the rollout of free and premium high-speed Wi-Fi connectivity on the carrier’s Boeing 787-9 Dreamliner and 737 MAX aircraft.

The first connected Norwegian Boeing 787-9 Dreamliner, featuring American author Mark Twain on the tailfin, was delivered on 18 December 2018. The new aircraft has entered service and this milestone marks the first time Norwegian passengers can experience free inflight Wi-Fi for the full duration of long-haul flights.

More than 50% of Norwegian’s 787-9 Dreamliner fleet is expected to offer in-flight connectivity by 2020. The rollout of Wi-Fi on the airline’s Boeing 737 MAX aircraft will commence from mid-January 2019.

Norwegian economy and Premium customers on the Boeing 787-9 Dreamliner and 737 MAX can choose from two inflight Wi-Fi packages – Basic and Premium options.

The Basic option is free and will allow customers to browse the web, stay up-to-date on social media, and send and receive emails and instant messages using their mobile phones, tablets and laptops.

The Premium high-speed Wi-Fi option will offer passengers the chance to stream music, movies and TV shows on the likes of Netflix, YouTube and Hulu. Premium high-speed Wi-Fi will be available at an introductory price of $14.95 / €12.95 for a three-hour package. Customers can select their preferred currency when choosing the Wi-Fi package.

Vice President of Business Development Boris Bubresko commented: “We’re continuously improving the inflight customer experience and we’re delighted to be the first airline offering free Wi-Fi for the full duration of long-haul flights. Millions of Norwegian customers have already enjoyed free Wi-Fi over the skies of Europe and now long-haul passengers can continue to rely on free and high-speed internet connectivity that will enhance and personalise their journeys.

“From being the first European airline to launch free Wi-Fi on all short-haul flights followed by free live television, Norwegian’s rollout of high-quality inflight broadband services will offer business and leisure travellers even greater value at affordable fares.”

Passengers will receive a fast experience using the wireless inflight connectivity platform, CabinConnect by Collins Aerospace. Passengers will have highly secure access to internet content through CabinConnect, which uses the Inmarsat Global Aviation (GX) satellite network.