Qatar Airways to roll out ‘Zero-Touch’ IFE technology


The Zero-Touch technology will enable passengers to pair their personal electronic devices with their seat-back IFE screen.

Qatar Airways has announced that it will soon become the first airline to offer passengers touchless technology for its Oryx One inflight entertainment system (IFE) across its A350 fleet.

The Zero-Touch technology, introduced in partnership with the Thales AVANT IFE system, will enable passengers to pair their personal electronic devices (PEDs) with their seat-back IFE screen by connecting to ‘Oryxcomms’ Wi-Fi and simply scanning a QR code displayed on the screen.

They can then use their PEDs to navigate and enjoy more than 4,000 options on offer through the airline’s Oryx One IFE system.

Qatar Airways is also set to become the first airline in Europe and the Middle East and North Africa region to offer passengers in Business and Economy the option to pair their personal Bluetooth headphones with the on-board seatback IFE system in all cabins on the Boeing 787-9 fleet.

Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker, said: “As an industry leader in the fight against COVID-19 and the first global airline to recently achieve a 5-Star rating in the coveted Skytrax Airline Safety Rating, Qatar Airways is committed to ensuring the highest standards of safety and hygiene on board its aircraft at all times.

“The introduction of the state-of-the-art Zero-Touch technology, and enabling passengers to use their personal Bluetooth headset on board is an important step in taking our already rigorous and stringent COVID-19 precautions to another level, limiting passenger surface contact and preventing any possible spread of infection on board.

“We hope it provides yet further assurance of the safety of air travel, as well as offering passengers on board increased confidence that they are enjoying the most consistently advanced customer experience available in the sky.”

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