London Luton Airport (LLA) has announced a £30 million investment to enhance the passenger experience. This includes the £8 million development of a new, flagship two-storey restaurant to replace the existing Frankie & Benny’s unit. Set to open next year, the restaurant will feature a striking mezzanine floor overlooking the LLA departure lounge and will accommodate up to 500 diners.
The project signals the latest phase of an investment programme that has included the opening of several new shops and restaurants, new and upgraded toilet and washroom amenities and facilities for a children’s play area this year.
Meanwhile, a £20 million refurbishment of LLA’s security hall is also underway. This includes the installation of new state-of-the-art body scanners and new CT scanner technology, speeding up processing times, as well as new flooring and ceilings to ensure a better passenger experience.
“This is an exciting phase of development that will deliver yet more enhancements to London Luton Airport’s simple and friendly passenger experience,” said Alberto Martin, Chief Executive, London Luton Airport. “This year, we have already invested £12 million in enhancing facilities across the terminal and we are already seeing the benefits of this investment, with excellent passenger feedback on our latest shops, restaurants and upgraded passenger facilities. Throughout the summer, our teams have worked hard to achieve a strong operational performance and our aim throughout this development project is to maintain that level of service while ensuring that disruption is kept to a minimum.”