Ethiopian Airlines and SITA to co-develop smarter, faster, and more seamless travel experiences


Ethiopian Airlines and SITA have signed a new Memorandum of Understanding to co-develop innovative solutions that strengthen the airline’s operations and enhance the passenger experience.

Ethiopian Airlines and SITA – a Platinum Sponsor of APEX FTE Asia Expo, Singapore, 11-12 November 2025 – have signed a new Memorandum of Understanding (MoU) to co-develop innovative solutions that strengthen the airline’s operations and enhance the passenger experience. The collaboration will tap into startups, technology providers, business accelerators, and industry partners to identify key challenges and create fresh, forward-looking solutions tailored to the airline’s needs.

“Ethiopia is realising its ambition to become a sophisticated, dynamic destination for investment, trade, and tourism,” said Mr. Mesfin Tasew, Ethiopian Airlines Group CEO. “Ethiopian Airlines plays a central role in making that vision a reality. Creating the best first and last impressions for business and leisure travellers is crucial, and this partnership puts us in the best position to deliver exceptional experiences while taking full advantage of the opportunities ahead.”

Selim Bouri, President, Middle East & Africa, SITA, commented: “Africa is experiencing unprecedented growth in air travel just as passengers’ expectations are being reshaped by rapid advances in digital technology. Hubs like Addis Ababa’s Bole International Airport need to provide a frictionless passenger journey, so airlines can optimise flight schedules and deliver smooth, memorable trips. This collaboration between Ethiopian Airlines and SITA is all about driving the innovation needed to meet these demands and help shape the future of African aviation.”

Hear more from SITA in the Premium Conference at APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025. Sumesh Patel, President, Asia Pacific, SITA, is participating in the Opening Keynote Panel – ‘Leadership strategies to maximise capacity, operational efficiency, customer experiences, revenues and workforce, and be ready for change in the Asia-Pacific region and beyond’.

Register for APEX FTE Asia Expo 2025 >>

You may also be interested in

FTE Global relocates to Dallas for 20th anniversary in 2026 with DFW, Southwest, and Dallas Love Field as Headline Partners

IAG, AAHK, ANA, AMS, United and DFW among winners in FTE Global 2025 Awards, plus Transformation Power List nominees recognised

Alaska Airlines, Tampa International Airport and Journey Robotics recognised in industry’s definitive innovation awards

Discover the power of ‘Collaborative Transformation’ at FTE Global 2025 – inspirational content, a future-focused exhibition, live demos, unique networking opportunities, and much more

Expanding horizons: Meta and Lufthansa Group elevate inflight experiences across more airlines in the future

Aena, Alaska Airlines, VIE, GRR, and Synaptic Aviation discuss the secrets to a successful innovation journey

Agentic AI: CVG, Lufthansa, ADR, FRA and DataArt discuss the transformative potential of advanced autonomy and the move towards Artificial General Intelligence

Agentic AI: MWAA, United, Publicis Sapient and Nagarro discuss the transformative potential of action-oriented intelligence and the move towards AGI

FTE Global 2025 sponsor, exhibitor & tours preview – innovative solutions to help airports and airlines enhance end-to-end customer experiences at the “CES of Aviation”

Tags


Comments

Leave a comment:

Your email address will not be published.