
Summary:
- New Terminal One at JFK Airport launches Enhanced Passenger Processing (EPP), a next-gen biometric system for smoother international arrivals.
- EPP speeds up identity verification for U.S. citizens, reducing wait times while maintaining strong security standards.
- Partnership with U.S. Customs and Border Protection and iProov enhances efficiency, offering a seamless, secure travel experience.
The New Terminal One at JFK International Airport, in partnership with U.S. Customs and Border Protection (CBP), has announced the launch of Enhanced Passenger Processing (EPP), a next-generation biometric initiative designed to transform the international arrivals experience.
At New Terminal One, EPP will be integrated into the international arrivals experience for U.S. citizens to support more efficient identity verification. The process uses advanced biometric technology to help confirm traveller identities in real time, allowing eligible travellers to move through inspections more efficiently while maintaining strong security standards.
“Technology and innovation are central to New Terminal One’s mission to redefine the travel experience,” said The New Terminal One at JFK Vice President of Operations Marisa Von Wieding. “This milestone reflects our commitment to delivering a seamless and secure journey for our guests. Our partnership with U.S. Customs and Border Protection has been instrumental in bringing this capability to life and setting a new benchmark for efficiency and facilitation in international travel.”
To support this capability, New Terminal One has partnered with iProov, a global provider of biometric solutions, to assist with the deployment of EPP in coordination with CBP.
Travellers will not have to enrol in advance or pay to participate in EPP. They will also be able to opt out of EPP, should they prefer to proceed with the standard CBP inspection process.
“Enhanced Passenger Processing reflects CBP’s continued commitment to using innovation to strengthen border security while improving the traveller experience,” said Francis J. Russo, Director of Field Operations for the New York Field Office. “Through our partnership with The New Terminal One, this technology allows CBP officers to verify identities more efficiently, reduce wait times for U.S. citizens, and better allocate resources – enabling officers to focus more time and attention on higher-risk travellers while maintaining a safe, orderly, and secure arrivals process at one of the nation’s busiest international gateways.”
The New Terminal One is a key component of the Port Authority of New York and New Jersey’s $19 billion transformation of JFK Airport into a world-class gateway, which will include two new terminals, the modernisation and expansion of two existing terminals, a new ground transportation centre, and an entirely new, simplified roadway network.
“We are delighted to be powering the launch of EPP at New Terminal One,” said iProov Founder and CEO Andrew Bud. “Our biometrics systems have already delivered outstandingly good results for U.S. border operations at numerous ports of entry, processing millions of on-the-move travellers. Travellers are crossing the border in a few seconds, without needing to wait in long lines or fumble for documentation. Notably, officers can process families and groups together, including those with children or those using wheelchairs. Better traveller experiences, shorter wait times, higher throughput per officer – a win for all stakeholders at New Terminal One.”
You may also be interested in
12 technology and CX trends that can enhance airline and airport operations in 2026


