REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Sky Club has opened its second lounge at its New York JFK hub. The Club seats more than 250 guests and includes a covered Sky Deck. It is “packed with special details” and “signature hospitality”.
Plaza Premium Lounge has launched its year-long ‘Art and Lounge’ concept at Heathrow Terminal 2 Departures and London Gatwick Airport, “creating a more enriching and memorable journey for travellers.”
Brussels Airlines’ long-haul business class passengers travelling to Sub-Saharan Africa can now enjoy a fully renovated Sunrise Lounge – described as “very premium and homey” – in the T-zone of Brussels Airport.
Nice Côte d’Azur Airport has chosen Moment’s ‘Mood’ entertainment platform to enhance the passenger experience in its VIP lounges. The aim is to offer “a unique pre-boarding entertainment experience”.
Belfast City Airport has unveiled its refurbished Aspire Lounge, following a £1.2 million modernisation, “truly elevating the travel experience and offering a seamless blend of luxury and convenience”.
Emirates has partnered with Extime at Paris CDG Airport to offer premium travellers a new exclusively dedicated lounge space in Terminal 1, while the renovation of Terminal 2 continues until July 2024.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Air France has opened of its refurbished lounge at San Francisco Airport. The lounge has been expanded by 90sqm to 565sqm, with new spaces and more services, and is described as “a real haven of peace”.
Qatar Airways has opened the new Al Mourjan Business Lounge at Hamad Airport. Accessible for passengers travelling in the Premium cabin, the lounge offers a range of facilities to “provide passengers with an immersive experience”.
Airport Dimensions has opened a new airside AMBAAR Club lounge at Porto Alegre International Airport in Brazil as part of its ongoing collaboration with AMBAAR Lounge, providing a “sophisticated and welcoming atmosphere” for travellers.
A new Plaza Premium Lounge has opened at Adelaide Airport as one of the final pieces of the AU$200 million terminal expansion project that has significantly upgraded international arrivals and departures facilities.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Airport Dimensions has opened a new airside AMBAAR Club lounge at Porto Alegre International Airport in Brazil as part of its ongoing collaboration with AMBAAR Lounge, providing a “sophisticated and welcoming atmosphere” for travellers.
A new Plaza Premium Lounge has opened at Adelaide Airport as one of the final pieces of the AU$200 million terminal expansion project that has significantly upgraded international arrivals and departures facilities.
Plaza Premium Group has opened a second lounge at Rome Fiumicino Airport. Located in the Terminal 1 Schengen area, the 400sqm lounge is designed to offer “a luxurious and refined experience to modern travellers”.
Swiss International Air Lines (SWISS) is reopening its 650sqm non-Schengen Lounge in Zurich Airport’s Terminal D. The lounge is said to fully meet the airline’s premium aspirations and “cater to the diverse needs of customers”.
Leeds Bradford Airport is to open two newly-refurbished lounges in April 2023. The Yorkshire Lounge and the 1432 Runway Club have been reconfigured and expanded to offer “a fuller lounge experience”.
On 3 April 2023, two new lounges will open at Berlin Brandenburg Airport with a completely new lounge design for Lufthansa Group Business Class passengers, status customers and Star Alliance travellers with lounge entitlement.
British Airways and American Airlines are further enhancing the passenger experience in the newly-renovated Terminal 8 at New York JFK Airport with the unveiling of the Bridge Bar in the Greenwich Lounge.
Delta has expanded its Sky Club network with the opening of an airline lounge at the newly-transformed Kansas City International Airport. The Kansas City Club features a “signature lounge experience”.
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