Delta to launch premium lounge experience at JFK, LAX and BOS in 2024 for “highly personalised and dedicated level of service”

Delta’s premium lounge experience will bring what is described as a heightened level of service and hospitality to customers at JFK, LAX and BOS in 2024, with a “highly personalised level of service”.

Delta Air Lines’ long-awaited premium lounge experience will bring what is described as a new, heightened level of service and hospitality to customers at New York JFK, Los Angeles International Airport and Boston Logan International Airport in 2024.

JFK will host the inaugural premium lounge, a 38,000 square foot space that will feature both a full-service brasserie and a casual, chef-assisted market with open kitchens, dedicated wellness areas and more. Just like Delta Sky Clubs, no two premium lounges will be alike – each location will include elements inspired by and unique to its host city.

“We want each of our guests to receive a highly personalised and dedicated level of service,” said Claude Roussel, Vice President – Sky Club and Lounge Experience. “It’s not enough to have beautiful spaces and exceptional offerings. Premium lounge customers should feel welcomed and known when they walk in the door, just as they would at their favourite hotel or restaurant. We look forward to providing that warm welcome and making ‘premium’ feel personal for each guest.”

Delta will open five new lounges in 2024, adding more than 2,700 seats to its lounge network. New clubs and expansions in key markets include:

  • LGA: An expansion of the Terminal C Club will add a Sky Deck and more than 100 seats to the Club by early summer 2024.
  • MIA: Following an expansion of the Club at Miami International Airport, the location will top 12,000 square feet with planned seating for 320 guests by Q2 2024.
  • JFK: The much-anticipated premium lounge will make its debut in early summer 2024. At 38,000 feet (including a year-round terrace), JFK’s premium lounge will be the largest in the Delta network.
  • CLT: A new market for Delta Sky Club, the first-ever Charlotte location will seat over 250 people and measure nearly 15,000 square feet. Opening in Q4 2024.
  • SEA: Delta Sky Club will open a 21,000-plus square foot location in Seattle-Tacoma International Airport’s Terminal A, its second Club at the airport, in Q4 2024.
  • LAX: Delta Sky Club will bring the premium experience to the west coast with the opening of the LAX premium lounge, featuring an exclusive outdoor terrace. The 10,000-plus square foot space will be directly accessible by elevator from the Delta One check-in area, opening in Q4 2024.
  • BOS: Rounding out the year, the new 6,300 square foot BOS-E premium lounge will seat 120 customers. The premium lounge will be connected to the recently opened BOS-E Delta Sky Club – premium lounge guests will have access to both spaces. Opening in Q4 2024.



Comments are closed.