REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr.
Sofia Airport has signed a contract with Alstef Group – a Partner of the FTE Baggage Innovation Working Group – for a completely new baggage handling system that will provide “a major leap in terms of passenger service”.
Lufthansa and SITA have joined forces to explore ways to reduce mishandled baggage costs and improve the passenger experience by digitally automating baggage reflight operations.
Royal Schiphol Group hosted members of both the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group on 13 March 2023 for co-located in-person events.
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