REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Denver International Airport has opened its new West Security Checkpoint as part of the Great Hall Program, with “advanced technology creating a more efficient process and better experience for passengers”.
Fukuoka International Airport is to install new computed tomography (CT) X-ray scanners from Smiths Detection, meaning travellers will no longer need to remove electrical items and liquids from hand baggage.
Phase one improvements to the security checkpoint at Louisville Airport (SDF) are underway, as part of the ‘SDF Next Program’ that will see $400m invested in enhancements to the Jerry E. Abramson Terminal.
London Gatwick has announced a partnership Smiths Detection to supply state-of-the-art CT scanners. Once installed, passengers will no longer need to remove electrical items or liquids from hand baggage.
Riga Airport has introduced a separate screening line at the passenger security checkpoint for families travelling with children under the age of seven as part of efforts to “improve the travel experience”.
Dallas-Fort Worth International Airport is deploying 12 Rohde & Schwarz QPS Walk2000 walk-through scanners to optimise and streamline security and support high-volume screening at its employee checkpoints.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
At FTE Global 2023, the FTE “Next Generation Aviation Security” Think Tank discussed their efforts towards designing a new model of aviation security leveraging innovative technologies and approaches.
Brisbane Airport is embarking on its biggest ever transformation, with a $5bn Future BNE investment in a better airport experience. Future BNE includes upgrades to the Domestic and International terminals.
London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival.
Kaunas Airport is installing next-gen aviation security scanners and baggage handling lines. The three CT scanners in the departures zone will be in place in November, with testing planned during December.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival.
Kaunas Airport is installing next-gen aviation security scanners and baggage handling lines. The three CT scanners in the departures zone will be in place in November, with testing planned during December.
VINCI Airports has announced a £100 million five-year investment plan to increase Belfast International Airport’s operational efficiency, while improving passenger experience and environmental performance.
Heathrow Timeslot is a free service which will give passengers a designated time and entry point to the security search area.
Passengers simply walk through the scanner at a normal pace without stopping. The test and evaluation phase is set to last up to six months.
London Luton Airport has announced a £30 million investment to enhance the passenger experience. This includes a new £8 million flagship restaurant, as well as a £20 million refurbishment of the security hall.
The TSA has installed two state-of-the-art CT scanners at West Virginia Yeager Airport, streamlining the security experience as travellers will no longer need to remove laptops and liquids from hand baggage.
Oakland International Airport has completed its $11 million Terminal 2 Security Exit Project. The exit upgrade increases security at the airport and features new art that will welcome passengers to Oakland.
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