FTE speaks to IATA’s Vinoop Goel about the trials of Smart Security, the reaction from passengers and the next steps for the project.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE speaks to IATA’s Vinoop Goel about the trials of Smart Security, the reaction from passengers and the next steps for the project.
The investment includes the introduction of the latest x-ray sortation operation for baggage screening and the installation of more self-service kiosks.
Trials of the new CATSA Plus screening lane have begun at Montréal-Trudeau Airport, as the authority attempts to enhance security and passenger experience.
It has been revealed that passenger wait time at the security checkpoint at Hartsfield-Jackson Airport in July was the lowest in seven years.
FTE speaks to TSA and Gatwick Airport to find out how next-generation security lanes and new technologies can enhance both security and the passenger experience.
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