Jetstar unveils 787 cabin transformation delivering enhanced comfort and connectivity


Jetstar debuts its first revamped 787 Dreamliner with upgraded Business and Economy cabins, and onboard WiFi. The refit doubles Business seats, adds new RECARO Economy seats, and enables flights up to 16 hours.

Summary:

  • Jetstar unveils its first revamped Boeing 787 Dreamliner with redesigned Business and Economy cabins, onboard WiFi, and expanded crew rest facilities.
  • Business Class doubles in size with upgraded seats and premium comfort; Economy features new RECARO seats, enhanced cushioning, and USB-C charging.
  • WiFi powered by Viasat supports streaming and browsing; 16-hour range opens the door to longer international routes and new passenger destinations.

Jetstar has launched its first revamped Boeing 787 Dreamliner, featuring a new-look cabin and onboard WiFi. The major, multi-million-dollar cabin refit is the most significant transformation in the 787 Dreamliner’s history with Jetstar.

The makeover covers both the Business and Economy cabins, bringing new seating, inflight WiFi and expanded crew rest facilities that will allow Jetstar to operate flights of up to 16 hours. All 11 of Jetstar’s 787 Dreamliners will progressively undergo the same refit, with the fleet transformation continuing through to late-2027.

The Business cabin has more than doubled in size, growing from 21 seats to 44 in response to growing demand for premium travel at low-cost prices. The new business seats feature a 38-inch pitch and seven-inch recline, a six-way adjustable headrest, enhanced cushioning, calf and footrests, bi-fold in-arm tray tables with cocktail table, seat-back device holders and dual high-power USB-C charging points.

Economy has also been revamped with all-new RECARO aircraft seating. The new Economy seats offer a 30-inch pitch and five-inch recline, two inches more than Jetstar’s A320neo and A321LR aircraft. Travellers also benefit from a six-way adjustable headrest, additional in-seat cushioning, seat-back device holders and dual high-power USB-C charging points.

Jetstar has partnered with Viasat, the same provider used on Qantas flights, to deliver fast, satellite-enabled WiFi across the refreshed fleet. The service supports streaming, messaging, browsing, and everyday internet use throughout flights on the revamped 787 aircraft. Business Class passengers will receive complimentary access to Jetstar’s premium Streaming-Plus product, providing unlimited inflight entertainment and browsing. Economy customers can also purchase WiFi onboard. With seatback screens removed, customers are encouraged to bring their own headsets and stream directly to their own devices via the onboard WiFi.

The installation of six lie-flat crew rest bunks at the rear of the aircraft is one of the most significant changes in this refit, allowing the aircraft to travel further, to new destinations. By giving crew the rest they need for longer operations, Jetstar’s 787s will be capable of flights of up to 16 hours, opening the door to exciting potential new routes.

“The cabin transformation is remarkable, but what really matters is what it means for our customers – more comfort, more connectivity, and soon, more destinations,” said Jetstar Group CEO Stephanie Tully. “We’ve invested heavily in this fleet because we believe our customers deserve access to more low fares on longer international routes, and these refurbished aircraft are how we deliver that. Doubling our Business cabin means more people than ever can take-off in style for less and installing WiFi capability means customers can remain fully connected in the air. With the capability to fly up to 16 hours, we’re now better placed than ever to connect our customers to more of the world for less. This is just the first of 11 – we’re only getting started.”

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