Western Sydney Airport appoints Lagardère AWPL as retail partner for duty free and travel essentials


Western Sydney International Airport appoints Lagardère AWPL as its official duty free and travel essentials partner. 11 stores will offer global brands and local products, providing convenience and a world-class retail experience.

Summary:

  • Western Sydney International Airport selects Lagardère AWPL as its official duty free and travel essentials partner for the next decade.
  • Lagardère AWPL will operate 11 stores across 3,100sqm, including 1,900sqm of duty free and 1,200sqm of travel essentials and specialty retail.
  • Retail offerings aim to combine global brands with local Australian products, creating a world-class, community-reflective passenger experience.

Western Sydney International Airport (WSI) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has awarded Lagardère AWPL (part of Lagardère Travel Retail) two major contracts to become the airport’s official duty free and travel essentials partner for the next decade.

“We’re incredibly proud to welcome a retailer of Lagardère AWPL’s calibre to Western Sydney International Airport,” said WSI CEO Simon Hickey. “Their commitment is a strong vote of confidence in what we’re building here, a game-changing 24-hour airport that reflects and celebrates the community it serves. Most of us love a good browse through duty free, where travellers are often looking for a great deal on some of their favourite premium products, and then there’s the inevitable dash for an essential item that you perhaps forgot to pack for your travels. Rest assured, we’ll have a terrific retailer to support those last-minute needs for a stress-free journey.”

With around 3,100sqm of retail space, Lagardère AWPL will operate 11 retail stores, including 1,900sqm for duty free and 1,200sqm for travel essentials and specialty retail, spanning the international and domestic precincts.

“Lagardère AWPL is thrilled to have been chosen to operate duty free and travel essentials at this stunning new gateway to Australia,” said Lagardère Travel Retail CEO Frédéric Chevalier. “We’re grateful to WSI for their trust and for the opportunity to create a truly unique retail experience for travellers to Western Sydney.”

Lagardère AWPL CEO Costa Kouros commented: “Our aim has always been to create magical moments for everyone, every day, and this partnership gives us the chance to deliver that from the very first passenger experience in a beautiful new airport. Our retail offer will be a showcase not only for the biggest international brands, but also for the best of Australia and New South Wales. We look forward to playing our part in bringing WSI to life by creating a destination that reflects and celebrates the diverse community that is Western Sydney.”

WSI Chief Customer and Commercial Officer Alison Webster said delivering a retail offer tailored to customer needs while ensuring value for money were the top priorities for WSI as it selected this new retail partner. “In Lagardère AWPL we have secured a partner that truly understands our vision to provide a world-class retail experience that also reflects the local character of Western Sydney.”

Retail fit-outs within the WSI terminal will begin over the coming weeks. WSI is on track to open for domestic and international passenger services by the end of October 2026.

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