REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 11-13 June 2024, with the theme of ‘Customer-centric Innovation’. Here is a selection of the main highlights.
Winners of the FTE Innovate Awards – the industry’s definitive innovation competition – and FTE EMEA Startup Innovation Award were announced at the co-located FTE EMEA and FTE Ancillary & Retailing events on 13 June 2024.
Future Travel Experience has announced the winners of the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2024, as well as the airline and airport leaders from the FTE EMEA Transformation Power List.
Harvey Tate, Human API – Digital Transformation, shares the IAG vision and path towards achieving autonomous operations and the collaborative approach needed among industry partners.
Find out more about the innovative solutions that will be on display at FTE Dublin on 11-13 June 2024 from the industry’s most established global industry providers and our largest-ever showcase of startups.
In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends.
Find out more about the next in-person meetings of the FTE Baggage Innovation Working Group (BIWG) and two exclusive baggage tours at Pittsburgh International Airport and Oslo Airport for BIWG members.
As we continue in Q2 with strong momentum, we’re excited to bring you the latest updates on our portfolio of events and communities. Each event and community continues to set the standard as a pivotal forum for innovation.
Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE Innovate Awards, which will be at the epicentre of the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June).
In this interview, Ahmet Er, Digital Transformation and Channel Management Deputy Manager, and Dilanur Çetinalp, Digital Transformation and Channel Management Supervisor, share iGA Istanbul Airport’s digital mindset.
The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 15 April 2024 at the Lufthansa Aviation Center at Frankfurt Airport for a collaborative event.
In this interview, Idar Sørgjerd, Department Manager, BHS, Tech & Op. Excellence, shares Avinor’s strategy for its baggage handling infrastructure, with robotics, autonomous vehicles, and AI at the forefront.
In this interview, Linda Schucroft, VP Innovation and Customer Experience, shares details of King Salman International Airport’s focus on world-class technology and first-to-market AI-powered platforms.
The winners of each award will be announced during an official awards ceremony on 12 June at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024).
Founder & CEO Daniel Coleman provides an update on some of the key Future Travel Experience projects for the next few months, including our landmark in-person events and rapidly-growing FTE Communities.
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