REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE is delighted to announce that Star Alliance has signed up as a Strategic Partner of FTE Global 2023 (19-21 September, Los Angeles) and a Headline Partner of FTE APEX Asia Expo 2023 (8-9 November, Singapore).
In this interview, Michelle Buckley, Managing Director, Customer Engagement, Southwest, explains the airline’s customer-centric approach to successfully managing disruption and looks ahead to FTE Global.
In this message, Justin Erbacci, CEO, Los Angeles World Airports, extends a personal invitation to attend FTE Global, co-located for the first time with APEX/IFSA Global EXPO in Los Angeles, September 19-21.
Your FTE Global event experience could start during your flight to Los Angeles as Lufthansa is hosting the ‘Up & Beyond Event by FlyingLab’ on Flight LH452 from Munich (MUC) to Los Angeles (LAX) on 17 September.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airline’s key efforts to streamline the passenger experience, better leverage data, and embrace emerging technologies.
A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Dublin 2023 conferences, including keynotes, presentations and panel sessions.
FTE has announced a three-part webinar series, developed in partnership with IDEMIA, on “The future of biometrics in North American travel – a safe, secure and seamless experience through advanced technology”.
We are pleased to announce that Eric Leopold, Founder & Managing Director, Threedot, will once again be Content Director for FTE Ancillary & Retailing 2024, bringing his unique perspective on the evolution of airline retailing.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Future Travel Experience (FTE) is excited to announce the launch of the FTE World Airport Retailing Working Group, as we further extend our industry change efforts into the commercial space.
In this video interview, Elisabeth Sailer, CCO, Munich Airport NJ LLC, shares details about the commercial programme in the new Terminal A at Newark Liberty Airport, and the ‘Journey of Surprises’ concept.
Darin Juby, Director Baggage Services, Greater Toronto Airports Authority, and Head of Baggage Transformation, Future Travel Experience, provides an update on the FTE BIWG’s latest activities and biggest PoC to-date.
In this video interview, Tero Taskila, CEO of startup airline BEOND, shares the strategy for differentiating the carrier from others in the marketplace, as well as plans for a personalised passenger experience.
In this video interview, Appssenger CEO Victor Ortega discusses providing a digital, scalable platform for airports to engage passengers, and the new agreement to develop an app for Shannon Airport.
The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 23-25 May 2023, with the theme of ‘Tomorrow’s Customer’. Here is a selection of the main highlights.
Winners of the FTE Innovate Awards and FTE Startup Innovation Award were announced at the co-located FTE EMEA and FTE Ancillary & Retailing events on 25 May 2023.
The Future Travel Experience EMEA Awards winners were announced on 24 May during the co-located FTE EMEA and FTE Ancillary & Retailing.
Get Future Travel Experience news & updates sent to your inbox
