REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Plaza Premium Group has expanded its Southeast Asia footprint with Plaza Premium First and Plaza Premium Lounge openings at Cambodia’s new Techo International Airport, aiming to redefine airport hospitality.
Riyadh Air – Saudi Arabia’s new digitally-native carrier – has officially opened its inaugural premium lounge, the ‘Hafawa Lounge’ strategically located between Terminals 1 and 2 at King Khalid International Airport.
British Airways is celebrating the launch of its new lounge design concept with the opening of two new lounges on its global network, marking a significant step change in the airline’s premium offering.
Liverpool John Lennon Airport has welcomed the opening of a new Aspire Executive Lounge, operated by Swissport, which completes its latest multi-million pound phase of passenger improvements.
Alaska Airlines is enhancing its lounge network with expansive, modern spaces designed to redefine how guests relax before take-off. Its latest investment is coming to San Diego – a key, growing hub for the airline.
Heathrow Airport has welcomed the reopening of the refurbished Plaza Premium Lounge in Terminal 3, as part of its commitment to offering travellers even more choice to relax, refresh, or work, for an enhanced CX.
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Swissport’s Aspire Executive Lounges has opened its first lounge in Italy at Venice Marco Polo Airport, which is accessible to all passengers. The new lounge is being introduced as a limited time concept.
Cathay is welcoming customers back to its newly redesigned flagship lounge at Beijing Capital International Airport. The aim is to place human-centric design at the heart of the elevated lounge experience.
American Airlines is further enhancing CX with the opening of a Provisions by Admirals Club lounge at Charlotte Douglas International Airport. The lounge provides an innovative grab-and-go concept.
Korean Air has completed the first phase of its lounge renewal project at Incheon International Airport, unveiling a fully redesigned Miler Club and Prestige East (Right) Lounge, to elevate the pre-flight experience.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
American Airlines is further enhancing CX with the opening of a Provisions by Admirals Club lounge at Charlotte Douglas International Airport. The lounge provides an innovative grab-and-go concept.
Korean Air has completed the first phase of its lounge renewal project at Incheon International Airport, unveiling a fully redesigned Miler Club and Prestige East (Right) Lounge, to elevate the pre-flight experience.
United Airlines has opened its fourth club at Denver International Airport. The new United Club offers a modern Colorado-inspired design and improved amenities designed to provide an elevated experience.
Airport Dimensions has unveiled the Blue Sky Premier Lounge at Makassar Sultan Hasanuddin International Airport in Indonesia. The aim is to set a new standard for lounges in the region with a premium CX.
American Airlines is enhancing CX for Admirals Club customers at Charlotte Douglas International Airport with the debut of a new, innovative lounge solution – the Provisions by Admirals Club lounge.
Air New Zealand has revealed plans for its new flagship Koru Lounge at Auckland International Airport. The lounge will deliver an experience designed to enhance customers’ journeys with a fresh new look and feel.
Plaza Premium Group has opened the second Plaza Premium First in the West Hall of Hong Kong International Airport. This elevated lounge concept aims to “provide the utmost comfort and convenience”.
Amsterdam Airport Schiphol is to welcome the opening of The Centurion Lounge by American Express in 2026, which will “focus on both comfort and premium service” for eligible card members.
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