REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Nice CĂ´te dâAzur Airport has opened two new restaurants â Natoo and Bottega. Based on an original concept focused on travel and wellness, these new brands are operated by Lagardère Travel Retail France.
In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.
KLM is trialling Immflyâs âBuy On Boardâ service, as it explores digital onboard solutions to further enhance CX. The aim is to offer travellers more personalisation, while also achieving operational efficiencies.
Launceston Airportâs Departures Hall is set for a multi-million-dollar transformation, which will see the addition of three new food & beverage venues and the biggest terminal renovation in 20 years.
The Port Authority of New York and New Jersey and JFKIAT â operator of JFK Terminal 4 â have announced a new line-up of food & beverage concessions curated in partnership with HMSHost for an enhanced CX.
Future Travel Experience (FTE) is delighted to announce that Albert Jan Prevoo, Director Aviation Innovation at innovation consultancy nlmtd, is the new Captain of the FTE World Ancillary & Retailing Working Group.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Houstonâs William P. Hobby Airport has opened a new restaurant and live music venue as part of a multi-phase concessions improvement project. The aim is to deliver âa dynamic, world-class experienceâ.
Fraport â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has selected Avolta and Lagardère Travel Retail to operate the F&B outlets in Frankfurt Airportâs new Terminal 3, opening in 2026.
We are delighted that Eric LÊopold, Founder & Managing Director, Threedot, will once again be Content Director for APEX FTE Ancillary & Retailing 2025. He will also support an expanded commercial content offering at APEX FTE Asia Expo 2025.
Schiphol Group â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is strengthening its partnership with Lagardère Travel Retail in a new joint venture that will operate 20 duty free stores.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
We are delighted that Eric LÊopold, Founder & Managing Director, Threedot, will once again be Content Director for APEX FTE Ancillary & Retailing 2025. He will also support an expanded commercial content offering at APEX FTE Asia Expo 2025.
Schiphol Group â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is strengthening its partnership with Lagardère Travel Retail in a new joint venture that will operate 20 duty free stores.
Iberia Express, in collaboration with Immfly, has launched an innovative in-seat order service designed to redefine the inflight retail experience. Passengers can order F&B and retail through their own personal device.
In this article, Pegasus, TSA, SkyTeam, ZRH, Frontier, Swedavia and more, preview what you can expect to hear in 5 unmissable sessions at FTE Global â the âCES of Aviationâ â LA, 28-30 October 2024.
Dr. Jan-Henrik Andersson, Chief Commercial Officer of Munich Airport, will deliver a keynote at the upcoming FTE World Ancillary & Retailing Working Group (WARWG) meeting on 28 October in Long Beach, California.
Manchester Airport is to open 22 new shops, bars and restaurants in the new Terminal 2 in 2025. Hear more from Manchester Airports Group at FTE Global, Los Angeles, 28-30 October 2024.
Nice CĂ´te dâAzur Airport has selected the operators and brands for the 28 retail outlets at the heart of its three terminals. Openings will take place between 2025 and 2026 for âa unique airport experienceâ.
London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it âbuilds on our commitment to providing one of Londonâs best passenger experiencesâ.
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