REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Nashville International Airport has unveiled its Concourse D extension, a key project in its $3 billion growth plan. Featuring new gates, dining options, and a scenic outdoor terrace, it enhances the traveller experience.
In this video interview, Stephan Heinz, Director, Partnerships & Monetisation, discusses how LATAM Airlines is embracing product partnership innovation and monetisation, with a customer-first mindset.
The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafĂŠs and restaurants. It is the largest commercial investment in the airportâs history.
Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience.
At the co-located APEX FTE EMEA and Ancillary & Retailing events (Dublin, 10-12 June 2025) Retail in Motion announced a new five-year contract with Ryanair for onboard retail product, distribution and technology.
At the co-located APEX FTE EMEA and Ancillary & Retailing events (Dublin, 10-12 June 2025) Virgin Australia and HTS (Hopper Technology Solutions) announced an expanded partnership with the new HTS Stays offering.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX.
Sofia Airport is partnering with SSP as part of its renovation plans to transform the passenger experience. Together, they have already opened two outlets in the Terminal 2 airside departures area.
Glasgow Airport â part of AGS Airports â is to receive a ÂŁ3.7 million investment for new F&B and retail units to enhance the overall passenger experience and provide âmodern, high-quality facilitiesâ.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
9-11 June 2026, Dublin, Ireland
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
Glasgow Airport â part of AGS Airports â is to receive a ÂŁ3.7 million investment for new F&B and retail units to enhance the overall passenger experience and provide âmodern, high-quality facilitiesâ.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
SSP America is Official Kick-off Hospitality Partner of the FTE World Innovation Summit. In this interview, Pat Murray, CEO, SSP America, shares plans for the F&B concessions at PITâs new terminal, and more.
King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the KAIA passenger profile.
Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.
The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFKâs New Terminal One.
Zurich Airport has selected âthe food collective agâ to operate the new TREATS food hall. The 2,000sqm food hall, opening in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport.
Houstonâs William P. Hobby Airport is moving into the next phase of its F&B transformation, with four new restaurants to open later this year reflecting âa deliberate mix of national reach and Houston flavourâ.
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