REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Denver International Airport unveils a new Concourse A food court with Fat Sully’s Pizza, QDOBA, Chick-fil-A, and Shake Shack. The development adds over 250 jobs and enhances dining with local and national favourites.
Western Sydney International Airport appoints Lagardère AWPL as its official duty free and travel essentials partner. 11 stores will offer global brands and local products, providing convenience and a world-class retail experience.
Munich Airport is expanding its ‘Chinese Shopping Assistant’ service across all terminals, offering personalised support to Chinese travellers and enhancing retail engagement alongside a smoother passenger journey.
airBaltic is the first Starlink-connected airline to bring a global inflight shopping mall onboard. AirMall offers 20,000+ brands, personalised picks, loyalty rewards, and delivery – all through the Skynet WiFi portal.
Wizz Air, Immfly and gateretail have unveiled a unified digital cabin ecosystem, combining onboard retail, passenger connectivity, and operational data. The integration enhances service efficiency and personalisation.
Phoenix Sky Harbor International Airport is partnering with SSP America to introduce a new wave of locally inspired dining in Terminal 4, blending authentic Arizona flavours with innovative concepts to elevate CX.
Manchester Airport has opened Sporting Chance, a 470-seat sports bar in Terminal 3, adding capacity, 69 screens and airfield views as part of a wider transformation enabled by its £1.3 billion Terminal 2 investment programme.
Pittsburgh International Airport has unveiled five new dining concepts with SSP America, blending local brands and national favourites as part of a wider concession refresh to enhance CX and commercial performance.
Sunshine Coast Airport has unveiled its largest-ever commercial investment, partnering with LagardèreAWPL to transform retail and dining, nearly doubling space and elevating the passenger experience through to 2027.
Midway International Airport has welcomed Gameway, a new video gaming lounge offering premium gaming stations and immersive entertainment, as part of a wider concessions investment programme.
Sunshine Coast Airport has unveiled its largest-ever commercial investment, partnering with LagardèreAWPL to transform retail and dining, nearly doubling space and elevating the passenger experience through to 2027.
Midway International Airport has welcomed Gameway, a new video gaming lounge offering premium gaming stations and immersive entertainment, as part of a wider concessions investment programme.
APEX FTE Ancillary & Retailing will include exciting new features for the 2026 edition, taking place in Dublin on 9-11 June co-located with APEX FTE EMEA, including a dedicated Marketplace and a new Agentic AI Day.
Vantage Group, Iberia, Threedot, MUC, Icelandair, LHR, LOT Polish Airlines, AMS, Kinetic Consultancy, FRA and KEF share their insights into the key trends and technologies that will shape ancillary & retailing strategies in 2026 and beyond.
JFK T4 has welcomed two local F&B brands, bringing authentic New York flavours into the airport experience. The openings highlight a wider push to support diverse small businesses through innovative concession partnerships.
Vienna Airport has revealed its food and beverage partners for the new Terminal 3 Southern Expansion, set to open in 2027. The line-up features iconic local and international brands, offering a rich culinary experience.
Manchester Airport has welcomed the opening of a new premium bar by Fever-Tree in the newly transformed Terminal 2. The opening supports the airport’s efforts to elevate the end-to-end passenger experience.
Denver International Airport has announced the opening of Denver Street Eats, bringing bold, locally inspired flavours from the RiNo district to Concourse B and elevating the airport dining experience.
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