REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Dubai International Airport has introduced a new gaming lounge concept with the opening of Game Space. The aim is to enhance the traveller experience during dwell time at the airport.
Pittsburgh International Airport’s xBridge Innovation Center is partnering with tech startup Ottonomy.IO to trial a fully autonomous robot for contactless delivery of beverages to passengers.
Plaza Premium Group has opened a new lounge in London Heathrow Airport’s Terminal 4. The Blush Lounge is a new brand developed by Plaza Premium Group.
Kansai International Airport has inaugurated a new domestic area in Terminal 1 as the first stage of its remodelling works, enhancing the passenger experience with more functional commercial spaces.
Three innovative concessions have opened at Dallas/Fort Worth International Airport with grab-and-go technology, enabling a frictionless shopping experience.
In this exclusive interview with FTE, Robert Carey, President, Wizz Air, discusses how the carrier became the No.1 airline in the world for ancillary revenues.
Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
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Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
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Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
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Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
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Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
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Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
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Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
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Raleigh-Durham International Airport has opened a virtual food hall in T2 – known as a ‘ghost kitchen’ – facilitating contactless ordering of food and beverages.
FTE highlights some of the most recent examples of experiential airport retail introduced to enrich the in-store airport retail experience.
London Stansted Airport and its retail partners are investing £12 million to improve the customer experience, with a range of new dining and retail outlets.
Groupe ADP has launched a new strategic vision to make its airports multimodal and has unveiled a new retail and hospitality concept.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
London Stansted Airport and its retail partners are investing £12 million to improve the customer experience, with a range of new dining and retail outlets.
Groupe ADP has launched a new strategic vision to make its airports multimodal and has unveiled a new retail and hospitality concept.
FTE highlights some of the most recent innovations in the airport F&B and retail space – from 24/7 contactless shopping to immersive experiences.
The first self-service shop, called Gate 24/7, has opened at Schiphol Plaza with 10 vending machines, each containing a different range of products.
The new service will enable passengers to order food and drinks or duty free items onboard and have them delivered directly to their seat.
Datalex has published a new report set out to uncover airlines’ digital priorities in preparation for a return to profitability in 2022.
Central to the new platform will be the development of SKY express’ inflight F&B offer through its new ‘SKY Drinks & Bites’ expanded menu.
The new summit, backed by LHR, BUD, AKL, IST, VIE, MAGO & Vantage Airport Group, will take place on 7-9 June, 2022 in Dublin.
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