REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
We are delighted that Eric LÊopold, Founder & Managing Director, Threedot, will once again be Content Director for APEX FTE Ancillary & Retailing 2025. He will also support an expanded commercial content offering at APEX FTE Asia Expo 2025.
Schiphol Group â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is strengthening its partnership with Lagardère Travel Retail in a new joint venture that will operate 20 duty free stores.
Iberia Express, in collaboration with Immfly, has launched an innovative in-seat order service designed to redefine the inflight retail experience. Passengers can order F&B and retail through their own personal device.
In this article, Pegasus, TSA, SkyTeam, ZRH, Frontier, Swedavia and more, preview what you can expect to hear in 5 unmissable sessions at FTE Global â the âCES of Aviationâ â LA, 28-30 October 2024.
Dr. Jan-Henrik Andersson, Chief Commercial Officer of Munich Airport, will deliver a keynote at the upcoming FTE World Ancillary & Retailing Working Group (WARWG) meeting on 28 October in Long Beach, California.
Manchester Airport is to open 22 new shops, bars and restaurants in the new Terminal 2 in 2025. Hear more from Manchester Airports Group at FTE Global, Los Angeles, 28-30 October 2024.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Nice CĂ´te dâAzur Airport has selected the operators and brands for the 28 retail outlets at the heart of its three terminals. Openings will take place between 2025 and 2026 for âa unique airport experienceâ.
Caribbean low-cost airline Arajet has integrated Immflyâs advanced digital solution to elevate inflight services and enhance passenger satisfaction across its extensive network in the Americas region.
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Perth Airport is embarking on a multi-billion-dollar infrastructure development to deliver transformational new facilities over the next decade and ensure it is âoptimising the customer experienceâ.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Perth Airport is embarking on a multi-billion-dollar infrastructure development to deliver transformational new facilities over the next decade and ensure it is âoptimising the customer experienceâ.
Oslo Airport is enhancing CX with an upgraded food & beverage offer in a renewed partnership with SSP. These will include internationally recognised brands, as well as outlets tailor-made for Oslo Airport.
As part of our commitment to the continuous growth of the FTE World Airport Retailing Working Group, we are thrilled to announce its rebranding to the FTE World Ancillary & Retailing Working Group.
Munich Airport and Lufthansa have launched a new partnership with Miles & More. This unique cooperation offers travellers and visitors to Munich Airport âan even more attractive shopping experienceâ.
In this video interview, Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress, shares the airlineâs â360+5â journey towards offering a more tailored, customer-centric product proposition.
In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Ursula Silling, CEO, Branchspace, discusses dynamic retailing and cutting-edge digital experiences.
Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.
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