REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Singapore Airlines is collaborating with Salesforce to co-develop Artificial Intelligence (AI) solutions for airlines at the Salesforce AI Research hub in Singapore to further enhance customer experience.
In part 2 of our comprehensive focus on Generative AI, Alaska Airlines, VINCI Airports â AĂŠroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how it is poised to transform CX.
Vantage Group has launched Vantage Futures, a corporate venture initiative that has already made its first investment in Opfyx, an AI-enabled software suite being piloted at JFK Airportâs Terminal 7.
In part 1 of our comprehensive focus on Generative AI, Aeroporti di Roma, Fraport, SITA and DataArt share how it is poised to revolutionise processes, streamline operations and enhance user experiences.
In part 1 of our focus on personalisation, we explore how 5 airlines â Lufthansa, Delta, Riyadh Air, Cathay and JetBlue â are focusing on taking personalisation to the next level in a way that is intuitive, contextual and seamless.
Barcelona Airport has collaborated with Areas to open SELF, which is said to be the worldâs first robotic restaurant incorporating Artificial Intelligence in an airport, in order to âoptimise operational processes and improve CXâ.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for âsmoother and more personalised journeysâ.
DHL Supply Chain â a Partner of the FTE Baggage Innovation Working Group (BIWG) has completed its first deployment of an autonomous vehicle in live airport traffic at Heathrow (also a BIWG Partner).
SITA â a Strategic Partner of the FTE Baggage Innovation Working Group (BIWG) â is collaborating with IDEMIA, also a Partner of the BIWG, to transform baggage handling with computer vision innovation.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
DHL Supply Chain â a Partner of the FTE Baggage Innovation Working Group (BIWG) has completed its first deployment of an autonomous vehicle in live airport traffic at Heathrow (also a BIWG Partner).
SITA â a Strategic Partner of the FTE Baggage Innovation Working Group (BIWG) â is collaborating with IDEMIA, also a Partner of the BIWG, to transform baggage handling with computer vision innovation.
In this video interview, Fraportâs Claus Grunow, VP Corporate Strategy & Digitalization, and Rolf Felkel, Senior Vice President Applications and Partner Management, discuss AI@Fraport, cutting-edge tech, and more.
Edinburgh Airport has implemented Deep Turnaround, a solution developed by Aviation Solutions â a subsidiary of Schiphol Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub).
London Gatwick is trialling new Smart Stand technology, which could revolutionise the way aircraft turns are managed at the airport. The aim is to enhance both passenger experience and operational efficiency.
Ahead of his participation at FTE APEX Asia Expo (19-20 November 2024), Soonil Hwang, Deputy Director, Fast Travel Team, Incheon International Airport Corporation, shares details of the Fast Travel program.
In this article, PIT, United, MIA, Alaska Airlines, FRA, Spirit Airlines and more, preview what you can expect to hear in 5 unmissable conference sessions at FTE Global â the âCES of Aviationâ â LA, 28-30 October 2024.
Alaska Airlines and UP.Labs have launched AI-enabled startup Odysee through their innovation partnership. Hear more from Alaska Airlines at FTE Global â the âCES of Aviationâ â in LA, 28-30 October 2024.
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