REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Qantas has collaborated with Australian brand July to launch next-gen trackable luggage through Apple’s Find My network or Google’s Find Hub. This is part of the airline’s efforts to enhance the digital travel experience.
JetBlue is boosting the baggage experience with a new app offering real-time status updates, plus the option to securely share Apple AirTag or Find My accessory locations placed inside checked luggage.
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
Member airlines of Lufthansa Group – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings – are integrating the Apple AirTag location feature to digitally support baggage tracking.
Air Canada, Avinor, Lufthansa, LAS, Southwest, KEF, United, DOH and more share their insights into the top baggage trends to watch in 2025: robotics, autonomous vehicles, bag tagging, tracking and more.
In this video interview, Darin Juby, Head of Transformation, Future Travel Experience, and Richard Camman, CEO, BagsID, share an update on the biggest FTE BIWG Proof of Concept to date, taking place in Canada.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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United – a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG – has integrated Apple’s new Share Item Location feature for AirTag into its app, so customers can access their bag’s precise location.
The feature allows Malaysia Airlines passengers to easily make a report, track and monitor the recovery process of their lost luggage via their personal devices.
Read some of the key recommendations from the recent Jump Seat Debate on sustainable baggage handling, which took place during FTE Global 2021.
British Airways is improving its traveller experience with further investment in technology, including in a new bag tracing system, and commitment to sustainability.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Read some of the key recommendations from the recent Jump Seat Debate on sustainable baggage handling, which took place during FTE Global 2021.
British Airways is improving its traveller experience with further investment in technology, including in a new bag tracing system, and commitment to sustainability.
The new partnership will enable passengers travelling in all classes to pre-book an at-home baggage collection slot for departing flights.
Last week FTE hosted the first FTE Baggage Innovation Working Groups, delivered with the support of our Strategic Partners Airportr and BagsID Network.
Play your part in transforming the baggage experience and build upon ideas forged by senior executives at PIT, Wizz Air, BIAL, AirAsia, Virgin Atlantic and more.
Lufthansa Group has launched a new contactless system for passengers to report delayed baggage, avoiding long queues at busy baggage service counters.
Korean Air has launched a new service on its app which sends out push notifications to inform passengers when their baggage is safely loaded.
BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.
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