REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Members of the FTE Data Sharing Think Tank from MIA, IAGi, Barich, Inc., MWAA and RNO discuss the practical steps organisations can take to build the trusted data foundations needed to power the future of aviation.
Emirates has launched Crypto.com Pay across its website and app, giving eligible customers in the UAE a new digital payment option for flight bookings as the airline continues to enhance its online retail experience.
Ryanair has extended its AWS partnership for five years, expanding its use of cloud and AI technologies to enhance passenger experience, improve operational efficiency and accelerate digital innovation across the airline.
HK Express is rolling out its new Cabin Connect platform across its fleet, enabling passengers to order food, shop, track flights and request seat upgrades from their own devices for a more seamless inflight experience.
Ahead of FTE Global 2026, Southwest Airlines, nlmtd, Airbus and Synaptic Aviation explore the technologies, lessons learned and collaborative approaches that are shaping the next generation of aircraft turnaround operations.
American Airlines is expanding its digital travel ecosystem with new tools for booking, disruption recovery and airport processing, helping customers manage their journeys more easily while improving convenience.
Riyadh Air has launched RX Pay, a branded payment card programme that rewards everyday spending with Sfeer Points, extending the airline’s digital travel experience beyond the journey through Mastercard.
Hamad Airport, Qatar Airways and SITA have launched Fast Pass, enabling passengers to move through check-in, bag drop, security and boarding using facial recognition in a major step towards seamless biometric travel.
British Airways has begun rolling out a redesigned mobile app that enhances the end-to-end passenger experience with real-time journey updates, expanded self-service and a more personalised digital travel experience.
The TSA has partnered with Google Wallet to expand Touchless ID, enabling eligible travellers to use facial recognition for faster, more seamless airport security screening at participating airports across the U.S.
British Airways has begun rolling out a redesigned mobile app that enhances the end-to-end passenger experience with real-time journey updates, expanded self-service and a more personalised digital travel experience.
The TSA has partnered with Google Wallet to expand Touchless ID, enabling eligible travellers to use facial recognition for faster, more seamless airport security screening at participating airports across the U.S.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, Vera Jakobsen, Vice President Digital, Munich Airport, shares insights into autonomous operations, AI enablement, airport operations orchestration, and much more.
Virgin Atlantic Chief Customer Officer (CMXO) & Executive Vice President Juha Jaervinen sets out a forward-looking vision for how artificial intelligence (AI) will reshape airline retailing and the end-to-end passenger experience.
Perth Airport has selected DXC Technology as Master Systems Integrator for its new terminal development, laying the digital foundations for a connected, efficient and seamless passenger experience.
SWISS is enhancing the passenger experience with digital inflight menus that allow travellers to view meal options before departure and, on eligible flights, pre-select or pre-order their preferred meal.
Iberia has launched a ChatGPT app powered by OpenAI, marking a new step in its digital transformation strategy. The tool enables customers to search, plan and book travel through more natural, conversational interactions.
Phoenix Sky Harbor International Airport has partnered with ReBokeh Vision Technologies to offer free assistive technology for low-vision travellers, supporting more independent and accessible navigation across the airport.
Get Future Travel Experience news & updates sent to your inbox
